Title: Embajada Universal By La Eufemia Group Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=83166352&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Embajada Universal By La Eufemia Group Travelers find tranquility beside the lake, taking refreshing dips in the pool and connecting with nature among gardens that surround this peaceful retreat ## Photo gallery for Embajada Universal By La Eufemia Group ![Premium Cabin | Laptop workspace, free WiFi, bed sheets - Embajada Universal By La Eufemia Group (Huay-Pix)](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/37e9e56d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Embajada Universal By La Eufemia Group (Huay-Pix)](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/9deefa6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laptop workspace, free WiFi, bed sheets - Embajada Universal By La Eufemia Group (Huay-Pix)](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/9f58e880.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Cabin | Living area - Embajada Universal By La Eufemia Group (Huay-Pix)](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/560439c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Cabin | Laptop workspace, free WiFi, bed sheets - Embajada Universal By La Eufemia Group (Huay-Pix)](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/f0723e17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Embajada Universal By La Eufemia Group offers a genuine lakeside escape where guests can relax by the outdoor pool or find quiet moments in the garden. The property serves a continental breakfast at no extra charge and provides beach towels for added convenience. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £64 includes taxes & fees 19 Jan - 20 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Cabin, 1 King Bed ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/83ff17e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 1 King Bed 7.0 Good 2 reviews ### Highlights Deck/patio Separate dining area Air conditioning Private bathroom Cookware/dishes/utensils Oven Toaster Daily housekeeping - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/066abc57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.0 Good 4 reviews ### Highlights Deck/patio Separate dining area Air conditioning Private bathroom Cookware/dishes/utensils Oven Toaster Daily housekeeping - 323 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Cabin ![Panoramic Cabin | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/52324ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin ### Highlights Deck/patio Separate dining area Air conditioning Cookware/dishes/utensils Oven Toaster Daily housekeeping Laptop workspace - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Premium Cabin ![Premium Cabin | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/f0723e17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Cabin ### Highlights Deck/patio Separate dining area Individually furnished Individually decorated Air conditioning Private bathroom 2 bathrooms Cookware/dishes/utensils - 969 sq ft - Lagoon view - Sleeps 6 - 1 King Bed and 3 Single Sofa Beds ### View all photos for Superior Quadruple Room ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/066abc57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room ### Highlights Deck/patio Separate dining area Air conditioning Cookware/dishes/utensils Oven Toaster Daily housekeeping Laptop workspace - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Double Room ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/9f58e880.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Deck/patio Separate dining area Air conditioning Cookware/dishes/utensils Oven Toaster Daily housekeeping Laptop workspace - Sleeps 2 - 1 King Bed ### View all photos for Standard Villa, Lake View ![Standard Villa, Lake View | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/252ea5db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa, Lake View ### Highlights Deck/patio Separate dining area Air conditioning Separate bedroom Cookware/dishes/utensils Oven Toaster Daily housekeeping - 1 bedroom - Lake view - Sleeps 4 - 1 Queen Bed, 1 King Bed and 1 Large Single Bed ### View all photos for Superior Villa, Lagoon View ![Superior Villa, Lagoon View | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/d6df05a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, Lagoon View ### Highlights Deck/patio Separate dining area Air conditioning Separate bedroom Cookware/dishes/utensils Oven Toaster Daily housekeeping - 1 bedroom - Lagoon view - Sleeps 6 - 2 Single Beds, 1 Queen Bed and 1 King Bed ### View all photos for Deluxe Villa, Lagoon View ![Deluxe Villa, Lagoon View | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/b8afa726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, Lagoon View ### Highlights Deck/patio Separate dining area Air conditioning 2 bedrooms Cookware/dishes/utensils Oven Toaster Daily housekeeping - 2 bedrooms - Lagoon view - Sleeps 8 - 1 Double Sofa Bed, 1 Queen Bed and 4 Single Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHuay-Pix-Hotels-Hippie-Chic-Bungalows-By-LaEufemia.h83166352.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHuay-Pix-Hotels-Hippie-Chic-Bungalows-By-LaEufemia.h83166352.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.51681%2C-88.42534&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eLmTU4eWTVa8f_PeJBQhVzam6uA=) Laguna Milagros, Huay-Pix, QROO, 77965 #### What's nearby - Laguna Milagros \- 3 min walk \- 0.2 miles - Lake Bacalar \- 14 min drive \- 5.3 miles - Cenote Azul \- 38 min drive \- 14.3 miles - Cenote Cocalitos \- 40 min drive \- 15.2 miles - Laguna Bacalar Ecological Park \- 48 min drive \- 17.8 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 21 min drive #### Restaurants - ‪Church’s Chicken - ‬7 min drive - ‪Enchiladas Huastecas - ‬11 min drive - ‪Dragon restaurant - ‬10 min drive - ‪Antojitos "La Guadalupana - ‬10 min drive - ‪Restaurant y Marisqueria "Padilla - ‬7 min drive ## About this property ### Embajada Universal By La Eufemia Group Hotel near Lake Bacalar Embajada Universal By La Eufemia Group provides amenities, such as free continental breakfast and a garden. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Express check-out, luggage storage and beach towels Room features All guest rooms at Embajada Universal By La Eufemia Group offer comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and separate dining areas. More conveniences in all rooms include: - Shared bathrooms with free toiletries - Decks/patios, separate dining areas and ovens ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/9000000/8490000/8488600/8488594/b23f6a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Chital Raudales - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 216 reviews £96 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Room, 3 Bedrooms | Living area | 32-inch TV with satellite channels, first-run films, heated floors](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/7c5531e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 21 reviews £38 includes taxes & fees 17 Jan - 18 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory | Bed sheets](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 6.2 495 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/71000000/70450000/70443600/70443538/3c328eb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Makech Diego Rojas Zapata - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 36 reviews £52 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=70443538&PinnedHotelID=70443538&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Beach towels - Garden - On a lake ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shared bathroom ### Food and drink - Cookware, dishware, and utensils - Oven - Separate dining area - Toaster ### More - Air conditioning - Laptop workspace ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 10:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Hippie Chic Bungalows by LaEufemia Embajada Universal By La Eufemia Group Hotel Embajada Universal By La Eufemia Group Huay-Pix Hotel Embajada Universal Milagros by La Eufemia Embajada Universal By La Eufemia Group Hotel Huay-Pix ## Frequently asked questions ### Does Embajada Universal By La Eufemia Group have a pool? ### How much does it cost to stay at Embajada Universal By La Eufemia Group? ### Is Embajada Universal By La Eufemia Group pet-friendly? ### How much is parking at Embajada Universal By La Eufemia Group? ### What time is check-in at Embajada Universal By La Eufemia Group? ### What time is check-out at Embajada Universal By La Eufemia Group? ### Where is Embajada Universal By La Eufemia Group located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Embajada Universal By La Eufemia Group Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Amenities ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 43 8 - Good 13 6 - Okay 4 4 - Poor 4 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### nadine 2 Apr 2025 Super and quiet area! Very relaxing swimming in the laguna ##### nadine Stayed 4 nights in Mar 2025 ### 8/10 Good #### Lesly 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Away This hotel was far away from town. If you don't rent a car you will have to request a taxi and it can get a bit expensive. If you are planning on staying on the hotel only then this is the place for you. Not a lot of variety on the breakfast, it says Continental but it's only fruit, oatmeal and coffee/tea. ![](https://a.travel-assets.com/ugc/hotel-reviews/337148b1-8361-4809-bce9-8fee80047d15-1751859358303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lesly Stayed 3 nights in Jul 2025 ### 8/10 Good #### Sharona 14 Apr 2025 Disliked: Amenities Property was fun to stay at. It’s like staying out of glorified treehouse. If you’re expecting luxury and fine amenities, this is not the place for you. Think of this place as a tree fort that you built when you’re a kid, but you get to sleep in it and take a shower. It’s very fun and relaxing. Not to mention, the staff is very accommodating and they feel like family. ##### Sharona Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Lobelia 22 Jul 2025 #### Nice property - Inconveniences The room was very clean and yet very simple. The pool was not very inviting as it could have been cleaner. The waterfront is excellent for sitting at night and taking in the ambiance. The swimming is accessible for a swimmer as the water is deep. Breakfast claims to be at 8am but after 40 min we left as it was not ready. We were passing through doing long day drives so I was disappointed that I was unable to enjoy the pool and breakfast that I had considered when booking this property. Decent place if you are not on a timeline. ##### Lobelia Stayed 1 night in Jul 2025 ### 4/10 Poor #### Verified traveller 2 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Have seen better days The staff at this place is amazing ang very helpfull. But this place is not like the pictures! It’s old and it needs a brush up!! The pool wasn’t cleaned, our rooms weren’t cleaned once through our four nights and it rained through the roof. ##### Verified traveller Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### clement 28 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Place smell sewer…way to rustic, swimming pool needs to upgrade, they advertised shuttle but there is no, when rains nobody can acess the hotel….we booked for 3 nights but could stand just one night. Their pizza were really good, food was good. ##### clement Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Gustavo 26 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the perfect stay for a secluded getaway. It was peaceful, relaxing with a scenic background. Nestled right in the middle of the jungle,the lagoon is refreshing. The food was delicious and very natural. They had a variety of options including vegan options. The staff was very friendly and helpful which added to the relaxing atmosphere. This is definetly the place to go to get away from everything and enjoy a stress free vacation. ##### Gustavo Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Valentin 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was beautiful and lovely. Hospitality was excellent. Enjoyed my stay and definitely willing to come back ![](https://a.travel-assets.com/ugc/hotel-reviews/fb2b34bc-ffb3-4c89-959d-d6be9d4e17a8-1757639778475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valentin Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Jean François 18 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The road is awful and geolocalisation is not accurate. ![](https://a.travel-assets.com/ugc/hotel-reviews/d91f8222-feea-4982-818d-bd78ff3d2844-1752879317070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jean François Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Nancy 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That you had to park far away ##### Nancy Stayed 1 night in Feb 2025 ### 6/10 Okay #### Cathy 18 Dec 2024 Liked: Staff & service Disliked: Property conditions & facilities Was very tired... quite a contrast to the photos wed seen. Felt let down ##### Cathy Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Cristal 27 Jun 2025 Disliked: Amenities, property conditions & facilities Upon arrival, we were informed that there was no running water or electricity, but were told both would be restored within the hour. However, an hour passed and nothing had changed. The cabin was extremely humid and dark, with no running or flushing water. Electricity and water were finally restored at 7:20 PM. The next morning, while having breakfast, both utilities went out again at 9:00 AM. We checked out at noon, and the power and water were still not back. I requested a refund, as the bare necessities were not available during our stay. I was told that refunds could not be issued, but was given a partial refund of my breakfast bill—$600 pesos (approximately $30 USD). It seems like this may be a recurring issue during the rainy season. ##### Cristal Stayed 1 night in Jun 2025 ### 2/10 Terrible #### marian kelley 1 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They made our stay inconvenient said they would refund extra charges for an extra room we did not even use. They said expedia would refund and nothing after a month. Food was horrible. Plus, the manager was rude. Do not waste your money or time staying here. ##### marian kelley ### 10/10 Excellent #### Judith Guadalupe Sánchez 30 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación limpias aunque con poca luz, la comida con excelente sazón, en general un lugar agradable ##### Judith Guadalupe Sánchez Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Linda 11 Oct 2025 Liked: Cleanliness Disliked: Amenities La llegada y la salida fue imposible y caótica tuve que pagar $350 por dos viajes en lancha para salir e la propiedad. Los Ubers según la app me salían más baratos pero no entraban por las condiciones del camino (inundado , lodoso, con huecos,poca señalización). El día de mi llegada no hubo luz lo cual no es culpa de nadie , les hacen falta otras opciones de movilidad ( shuttle del hotel, lancha a precio preferencial clientes , cortesía de lancha para casos como el de tener que salir del hotel al no haber luz , bicicletas ) , las instalaciones están en en proceso de arreglos, personal 10/10, servicio al cliente 7/10 , restaurante 6/10 la comida está bien pero la relación precio calidad -cantidad es la que afecta la puntuación . ##### Linda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Carlos Alberto Tovar 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un buen lugar para desconectarse y relajarse 😁 ##### Carlos Alberto Tovar Stayed 3 nights in Sep 2025 ### 8/10 Good #### BRUNO 5 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente pero con algunos detalles El lugar es muy bonito, con un ambiante para relajarse y no hacer nada. El personal aunque sumante amable y eso es de agradecerse, en el servicio si les hace falta un poco de atención, a veces pides algo y se van a hacer otras cosas personales antes de atender al cliente. Creo que con poco mas de énfasis por parte de su propietario que va ahí por ratos a tomarse una cerveza y se va, no habría ningún comentario negativo sobre el lugar. Aun y con todo si vale la pena ir, son detalles... ##### BRUNO Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Kamel 2 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Lamentable ! Regrettable ! Décevant je ne recommande vraiment pas . Petit déjeuner quasi inexistant ( café soluble , bouillie de muesli écoeurante, et 3 tranchettes très très fines 😂😂 de fruits ) Un Service et un accueil plus que lamentable en plus ils ont ose réclamer des tips . Pas de bouteilles d eau dans les chambre si 3,50€ la petite bouteille à la réception . Nous sommes restés 3 nuits et les chambres ne sont pas faites. On a dû réclamer des nouvelles serviettes à la femme de ménage Le premier soir nous avons dîner au restaurant qui d ailleurs est cher avec des portions très petites. Nous avons réglé l addition le soir même et le jour de notre départ on nous a réclamer à nouveau l addition . L’eau de la piscine est verte et stagnante . Visiblement ça ne dérange personne et c est normal pour eux . Dans les chambre il n y a quasi pas de lumière impossible de lire un livre le soir et pas de télé. Je ne comprends pas comment un hôtel pareil peut être référencé sur hôtel.com. ##### Kamel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Viridiana 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy amables todos ##### Viridiana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Dione 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities La ubicación es excelente, las habitaciones son muy lindas y el precio también es bueno, la puerta de la cabaña dos se atora un poco, pero le encuentras la maña y listoo, cuando llegamos el anfitrión no se encontraba pero comunicándome al número me atendió de inmediato y me indico las instrucciones, definitivamente volvería a hospedarme aquí ##### Dione Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Pamela 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me encantó este hotel! Sin duda regresaré pronto! La comida deliciosa, un ambiente tranquilo y conectado con la naturaleza. Solo sugeriría que tengan leche de almendra y salsas más picantes :) ##### Pamela Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Iris 3 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar no tenia luz y no quisieron rembolzar el dinero, el camino para llegar es horrible está entre el medio de la nada sin nada de luz para llegar, camino empedrado en muy malas condiciones especialmente en dias lluviosos. Demasiados mosquitos. Todo fue una mala experiencia ##### Iris Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Abel 29 Jun 2025 Nos toco mucha lluvia y entrava por todos lados muy mal estado la cabaña ##### Abel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Juan Ignacio 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Un lugar tranquilo y perfecto para relajarte ##### Juan Ignacio Stayed 2 nights in May 2025 ### 10/10 Excellent #### Javier 24 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Habitaciones con acceso a Laguna, lo mejor 👍 Excelente lugar para desconectarte del ruido de la ciudad, fácil acceso, cerca de frontera y lugares de interés, me gusto mucho la coneccion y respeto con la naturaleza, sin duda volveré al lugar. ![](https://a.travel-assets.com/ugc/hotel-reviews/37f0fcf7-d7ee-4158-a52d-96ca12599ec2-1748127459198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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