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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."

"Always polite efficient checkin staff. Hotel quiet and comfortable. "

"Was a last minute booking Staff very friendly Room was lovely so so clean Robes slippers in room Milk in fridge Bathroom amazing Really was everything we needed "

"Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor. "

"Nice hotel with a fresh modern vibe. Staff really helpful and friendly."

"Thank you for a wonderful 2 day stay at The Mercure Hotel in Paignton, Devon. My husband and i stayed in a Classic Double room with a lovely big shower, they also provided towels, hair shampoo, shower gel all organic and great quality along with the hand soap. Our bed was amazing very comfortable, also great blackout curtains too. The windows don’t open in the room but the good news is you have great air con and heating at your fingertips. The Tv was 52” and fabulous with free view channels too. Hotel has 2 lifts and a fabulous outdoor balcony area. What i loved was in the evening while having a drink outside the waiter approached us (and every other table) to hand out lovely warm fleeces to wrap around you if feeling a bit chilly as our hotel wasn’t far across from the beach. I thought this was so lovely of them to do this. We did book for dinner on our first night (booking is advised), not a very extensive menu to choose from but quality was good, a little pricey on some dishes and noticed the same menu the next night. Plenty of places to eat near by but if you didn’t want to go out the hotel then you have options. Breakfast in the morning was nice you had your continental first, then your hot buffet stuff, sausages, bacon scrambled eggs ect… but a word of warning as we didn’t find this out until I’d plated up the hot food but if you wanted your eggs a different way like poached, fried ect you need to order them separately at the bar first. Staff all fabulous. Thanks again"

"Hotel staff were extremely personable and friendly. Restaurant was excellent, good food, always hot and reasonably priced. Nice bar and restaurant area. Rooms nice and well equipped, no air con but rooms have fans. "

"Only stayed one night, but ideally placed hotel, close to everything, adequate parking, staff very helpful, and a nice breakfast, would definitely stay again."