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"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Great location. Sea view rooms overlook the town and harbour with wonderful views to the Abbey. The bar is lively and well run with plenty of staff. The breakfast is buffet style with lots of options and the restaurant room has nice decor."

"Wonderful hotel Amazing views from the suite Lovely welcome and staff very polite and helpful "

"Staff very friendly and helpful. Room was clean. Food was very good. "

"All good very friendly staff."

"A beautiful hotel with a lovely atmosphere in a great location. "

"Wonderful stay. Clean room (although strong smell of drains), very comfy bed. Great to have a bath and a separate shower. Food was amazing. Pork crackling, rump steak and seabass all cooked to absolute perfection. Cheeseboard taken to room was a great late night supper! Breakfast was superb. How they managed to get my poached egg transported up to the furthest room from the kitchen, and it still be perfectly cooked, amazes me! Every member of staff was friendly, efficient, polite and helpful. All are a credit to the Hall. Will certainly return as soon as finances allow! "

"Lovely themed hotel"