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We thoroughly enjoyed everything about our stay at this hotel, the staff at check in were exceptional when we had to change room's due to my mistake. A special mention has to also go to one of the night staff, Richie Cook who went above and beyond the call of duty to help us on a few occasions. Amazing hotel.

Excellent standard of hotel. Really liked the room, dinner, breakfast, atmosphere. The only minor negatives were the amount of listed TV channels which didn't work, no radio stations and our AC didn't seem to function although we didn't mention it to staff. Thoroughly recommend.

Excellent hotel the staff are amazing

This was my second visit to Liverpool and the first time using a hotel, I was drawn in by the outside look of the hotel then when I saw the rooms and then how good the price was I was sold. When I got there it was clear the area was quite close to anything I'd need and less than 10 minutes from central station which was perfect. Upon entering the Beautifully decorated lobby I was given key cards by the lovely clerks at the front desk, key cards which you need to enter the hotel itself and use...

Highly recommended

Everything was wonderful! Literally next door to the M&S arena. Perfect if you’re going to a concert!

Had a lovely stay, nice and quiet, good location and a car park next door. We will definitely stay again the rooms are huge and a great shower.

Loved our stay. Would recommend to anyone coming to Liverpool - will definitely be returning!

Excellent place to stay in Liverpool. Our second time back and the hotel always exceeded our expectations.

Hotel was in a great location, car parking was great as it was right next door to hotel. Rooms were spacious and clean and the breakfast was amazing.

excellent place nothing not to like

Friendly and good service

We had a couple of nights stay here before Christmas. The staff are all delightful and so helpful. Especially the deputy manager. I had had a hip replacement so they changed our room to a ground floor room without us having to ask. Nothing was too much trouble for them. Having mince pies on the reception desk was a nice festive touch. As other reviews have said the place is spotless and we had a very comfortable stay.

Amazing value for money. Was able to check in early which was a huge bonus. Room very clean. Large room. Overlooking the Echo arena and wheel. Perfect location. Discounted parking. Great selection of breakfast, constantly being refilled.