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"Pretty much faultless. A traditional, exceptionally well staffed, hotel right in the heart of the city. "

"Great value for any stay in Chester. Just on the edge of the city so your are no more than a few minutes walk from the centre. Hotel has the benefit of parking spaces. Staff were excellent and so friendly. Ovall look of the hotel good but a few signs of aging. Spa nice enought and the addition of a buffet breakfast makes it a decent hotel. "

"What a wonderful hotel. From the moment we checked in to the time we left, every staff member was extremely polite & professional. Would highly recommend staying here & The Forge restaurant was fantastic! Thanks to all at the hotel."

"Bsautiful stay"

"The hotel all staff are amazing the food was excellent and so was the breakfast. The spa was great but the hotel it's self is looking tiered definitely needs a lick of paint especially the bedrooms. Thanks for the staff putting a chocolate muffin in the room for my wife's birthday "

"Excellent stay as usual. Staff are very well trained and deliver excellent service. There was an issue with our aircon and they weren’t sure how long it would take to fix so they moved us to an equivalent room with no trouble or hesitation at all. The hotel and grounds are immaculate, the cleaning and gardening staff must work very hard. We’re only down the road in Liverpool, but try and pop over to doubletree Chester a couple of times a year for special occasions."

"Great stay"

"Good place to stay, beer only slightly above pub prices. Decent food in the evening. Breakfast is buffet and good value. The scrambled eggs are so lush I went back for more. They must be using cream or butter in them. "

"Very good reception.Room clean and well maintained.Hosemaid and staff friendly"