DoubleTree by Hilton Hotel and Spa Chester

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Primary image
Outdoor spa tub
Indoor spa tub
Indoor pool
Terrace/patio

Overview of DoubleTree by Hilton Hotel and Spa Chester

UNESCO Sustainable Travel Pledge

DoubleTree by Hilton Hotel and Spa Chester

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

Explore the area

  • Popular LocationSt Paul's Church3 min drive
  • Popular LocationGrosvenor Park4 min drive
  • Popular LocationCountess of Chester Hospital6 min drive
  • AirportLiverpool (LPL-John Lennon)26 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, DoubleTree by Hilton Hotel and Spa Chester is in the historical district and near a train station. Chester Cathedral and Chester Castle are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, horse riding and ziplining in the area.

What's nearby

  • St Paul's Church - 3 min drive
  • Vicars Cross Golf Club - 3 min drive
  • Grosvenor Park - 4 min drive
  • Eastgate Clock - 5 min drive
  • Countess of Chester Hospital - 6 min drive

Getting around

  • Bache Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • The Piper - 7 min walk
  • Chai Station - 3 min drive
  • Cafe Fude - 3 min drive
  • Town Crier public house - 3 min drive
  • Meadow Lea Farm Coffee Shop - 4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

Eco-friendly hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a steam room and massage/treatment rooms.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a steam room.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Over 16 access only, Surcharge for Spa and Pool has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a spa tub and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 per person
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Marco Pierre White
  • Garden Room and Terrace

Things to do

  • Fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2777 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 481 out of 948 reviews
5 - Excellent 51%
Rating 4 - Good. 288 out of 948 reviews
4 - Good 30%
Rating 3 - Okay. 107 out of 948 reviews
3 - Okay 11%
Rating 2 - Poor. 48 out of 948 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 948 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff and great hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, and the stuff are lovely.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did have a problem with first night bed was so hard both wife and I did not sleep so told reception who reported it to general manager who came to see us and moved us to a suite which was much appreciated
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our trip was amazing, welcome cookie on arrival, room was spotless, spa and pool was amazing and breakfast was absolutely delicious
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was OK but not what I would have expected for this location.
Stayed 1 night in Apr 2022