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Outdoor spa bath
Indoor spa bath
Indoor pool, outdoor pool, pool loungers
Terrace/patio

Guest reviews

4.3/5 Excellent
998 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationGrosvenor Park4 min drive
Popular LocationCountess of Chester Hospital6 min drive
Popular LocationChester Zoo9 min drive
AirportLiverpool (LPL-John Lennon)26 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Room amenities

    • 12 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Twin Room

    Room amenities

    • 12 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Twin Room

    Room amenities

    • 12 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Junior Suite, 1 King Bed

    Room amenities

    • 24 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Junior Suite, 1 King Bed

    Room amenities

    • 24 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Family)

    Room amenities

    • 24 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed (Family)
  • Room, 1 King Bed, Accessible

    Room amenities

    • 24 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Presidential Room, 1 King Bed

    Room amenities

    • 32 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 18 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Family Room, 1 King Bed (Deluxe)

    Room amenities

    • 18 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsFamily Room, 1 King Bed (Deluxe)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chester

Located in Chester, DoubleTree by Hilton Hotel and Spa Chester is in the historical district and near a train station. Chester Cathedral and Chester Castle are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain biking and ziplining in the area.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Grosvenor Park - 4 min drive
  • Roman Amphitheatre - 5 min drive
  • Countess of Chester Hospital - 6 min drive
  • Chester Zoo - 9 min drive
  • Eastgate Clock - 14 min drive

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • Marco Pierre White — 1 min walk
  • Garden Room and Terrace — 1 min walk
  • The Piper - 7 min walk
  • Toby Carvery Hoole Village - 10 min walk
  • Marco Pierre White's Steakhouse - 11 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 219 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as sofa beds and fridges. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
DoubleTree by Hilton Hotel and Spa Chester offers 219 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Club and Spa Chester has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 14 per person
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 7 meeting rooms
  • Computer station
  • Conference space (2777 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 26 March 2020 to 28 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 14 per person (approximately)
  • Facilities fee: GBP 25 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Spa
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve sofa beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision

Property is also known as

DoubleTree Hilton Hotel Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel and Spa Chester and receive a full refund?
Yes, DoubleTree by Hilton Hotel and Spa Chester offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel and Spa Chester cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 19 Jul 2020 start from £83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton Hotel and Spa Chester have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Situated in the historical district, this spa hotel is within 3 mi (5 km) of Chester Zoo, Chester Cathedral and Countess of Chester Hospital. Grosvenor Museum and Chester Racecourse are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for DoubleTree by Hilton Hotel and Spa Chester

4.3
Excellent
5 - Excellent
523
4 - Good
314
3 - Okay
112
2 - Mediocre
35
1 - Poor
14
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed

Poor information at checkin re charges ,very monatone staff/disappointing meal in garden restaurant,doors locked on entry to pool area but pool was open ,won’t be visiting again !!

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Good but...

Got the presidential suite, Massive room can’t fault it with the area you get but for the price you pay you’d think they’d pay more attention to niggles, ie holes in the shower ceiling looks tatty, paint on sockets and just general stuff you don’t want to see when you pay £240 for it...

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice room and friendly staff

Stayed 1 night in Mar 2020