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Wild Pheasant Hotel & Spa, BW Signature Collection

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Outdoor spa bath
Pool
Pool
Balcony

Overview of Wild Pheasant Hotel & Spa, BW Signature Collection

Wild Pheasant Hotel & Spa, BW Signature Collection

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Berwyn Road, Llangollen, Wales, LL20 8AD

Explore the area

  • Popular LocationLlangollen Scenic Railway12 min walk
  • Popular LocationLlangollen Canal Trail13 min walk
  • Popular LocationPontcysyllte Aquaduct20 min walk
  • AirportLiverpool (LPL-John Lennon)56 min drive

Choose dates to view prices

About this area

Llangollen

Wild Pheasant Hotel & Spa, BW Signature Collection is located in Llangollen. Llangollen Bridge and Pontcysyllte Aquaduct are notable landmarks, and some of the area's popular attractions include Llangollen Scenic Railway and Coed Llandegla Forest. Looking to enjoy an event or a match while in town? See what's going on at Racecourse Ground.

What's nearby

  • Llangollen Bridge - 11 min walk
  • Llangollen Scenic Railway - 12 min walk
  • Llangollen Canal Trail - 13 min walk
  • Plas Newydd - 14 min walk
  • Pontcysyllte Aquaduct - 20 min walk

Getting around

  • Chirk Station - 12 min drive
  • Manchester Airport (MAN) - 62 min drive

Restaurants

  • Yew Tree Restaurant — 1 min walk
  • Chefs Bar — 1 min walk
  • Buttered Crust - 10 min walk
  • The Cornmill - 10 min walk
  • Dee Side Bistro - 11 min walk

About this property

Wild Pheasant Hotel & Spa, BW Signature Collection

3-star spa hotel near Llangollen Bridge
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 46 rooms offer free WiFi, room service and LED TVs. Guests will also find electric kettles, free local calls and free bottled water.
Wild Pheasant Hotel & Spa, BW Signature Collection offers 46 forms of accommodation with complimentary bottles of water and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Llangollen Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.95 for adults and GBP 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Welsh

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs welcome

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 6.95 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
Wild Pheasant Hotel & Spa, BW Signature Collection Hotel
Wild Pheasant Hotel & Spa, BW Signature Collection Llangollen

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 75 out of 184 reviews
5 - Excellent 41%
Rating 4 - Good. 75 out of 184 reviews
4 - Good 41%
Rating 3 - Okay. 20 out of 184 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 184 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 184 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa, nice food and lovely staff
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. Parking was plentiful in the free on-site car park. We had a big comfortable room and appreciated a free upgrade. The bathroom was clean and well equipped. We made use of the spa which was enjoyable. Recommended.
Stayed 1 night in Nov 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor commu
Hotels.com confirmation stated that check in was 2pm, the hotel say it’s 3pm. We weren’t advised that we needed to book a time slot for breakfast which wasn’t ideal as the only had minimal slots available. Also that ID is required at check in. Breakfast was excellent.
Stayed 1 night in Nov 2020

3/5 Okay

Disliked: Staff & service
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Room was spacious, clean, and the stay was quiet.
Stayed 1 night in Sep 2020