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"Our flight from Canada was delayed to the point where we arrived about half an hour before check out. We had time for a 3 hour layover before our next flight and the staff made sure we were able to sleep the whole time by providing a late checkout. We truly appreciated it! "

"Cannot get any closer to airport! Stunning main entrance to the hotel. Rooms were very comfortable, lots of thoughtful touches. Beds were extremely soft and comfy, very good nights sleep! Barely any noice considering you’re at Gatwick. Well air conditioned rooms. Clean corridors. Easy to navigate the hotel. "

"Great staff, friendly and helpful."

"Very nice room and comfortable bed. Price covers the basics only, with rooms serviced only every other day. Staff very helpful but not many of them - the lady doing breakfasts was particularly busy and efficient single-handedly doing everything from greeting to maintaining supplies to clearing and cleaning! "

"Outstanding customer service "

"Gatwick South terminal Hilton Hotel was excellent for our 1 night stop over before our morning flight to Antigua. We arrived by coach from Bristol but found the signage from the coach drop off point for finding the entrance to the hotel lacking and when we eventually found our way both passenger lifts were out of order. "

"Fantastic stay (again) at Vertus Edit. Clean, modern, well equipped studio, convenient for travel connections (Jubilee line, Elizabeth line and DLR are all within 5-10 minutes walk) plus the offices, shops, bars and restaurants of Canary Wharf."

"Room clean. Good shower and heated toilet seat and free soft drinks replaced daily on the plus side. Negative points- limited tv channels and no movies to rent. Robe but no slippers. Mattress lumpy"

"On arrival the lady on the desk asked that both myself and my wife produce ID. My wife didnt have ID on her but the lady on the reception at first was not very helpful, she told me that no ID is a problem. It had to be a Gov issue ID. After 5 minutes of my wife scrolling through her photos on her phone looking for something, i went to the desk to complain and then the hostess told me to search in photos for passport which sorted the issue. She should have just said straight away rather then make us stress about it in the 1st instance. Only other issue was the coutch in the room. The legs were bent and ready to snap so we decided not to sit on it incase it broke and we got the blame thus loosing the deposit. We did report this to the reception on the way out for the night but it wasnt resolved when we got back. Breakfast in the morning was self service buffet and was great. My wife is quite fussy and was not that pleased but i think she just preferes her own cooking. I had x2 croissants with nutella & Jam. A taste Continental sausage and fried eggs. Lovely. "