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"Kenny was the biggest help He went out of his way to make sure we had everything we needed. The best gentleman in a hotel we have encountered on this 6 week trip. "

"Great service "

"The staff were wonderful. Warm, welcoming, friendly, and accommodating when I had an issue with some of the bedding in our room, which was below standard. Absolutely superb breakfast."

"My room was very clean and very quiet at night. The staff were very helpful and friendly. It is very close to the train station and sights in Luzern. The station has 2 small supermarkets, fast food shops, etc. I am so glad that I chose this hotel and will surely choose this again without hesitation."

"Perfect location next to interlaken west train station! So convenient"

"Great hotel with a helpful staff."

"Air portshuttle was convenient and easy "

"Nice and clean room"

"I arrived at 5 pm and had to check out at 5 am but the staff made such an impression. My check in and check out were with lovely people who were helpful, warm and appreciative of my visit. The room was comfortable and up to date"