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"Staff all really friendly ."

"Excellent place to stay. "

"All round great hotel "

"Very good as usual,great staff,throughly enjoyed our stay "

"good location and price staff very helpful and the place is clean"

"I like the hotel as the staff are very helpful and nice"

"The Richmond used to be a great property but feels neglected of late. Room given initially was so smelly, asked the manager and to his credit changed the room to something more pleasant. Overall, the cleanliness is not great, lots of visible damage to the hotel, but only stayed for one night so made do. Have stayed before an the hotel does have a nice wing which is newer but rest of it was poor and it's the second time I've needed a room change. "

"Stayed here with 2 other friends after going to a football match at Anfield. 3 single beds in one room. It was £70 for one night - we thought it was good value. The check-in process was a pain, we actually had to check in at Beach Mount Hotel - half a mile further down the road. The room and bathroom were clean and tidy and the room was warm - very important as it was a very cold night. You could hear the traffic from outside, but that didn't bother me"