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This place was excellent, great service, staff were helpful. There are 2 top tier restaurants, a spa with great aromatherapy massage service, there is a relax room on the 12F of the main building with excellent views of Mt Fuji on a clear day. Breakfast has a choice of Japanese style or western and the 2 restaurants including Teppanyaki or Italian. Finally there are nice walks around the garden and pond area as well as a public bath which is well maintained. The hotel seems almost brand new!...

Fantastic onsen facilities - really enjoyed relaxing in the outdoor pools. Breakfast also good.

Superb stay. Absolutely excellent staff, really helpful and gone out their way to help. Gorgeous views of forest around and down the hill fabulous walks and bike rides. Also awesome place to run, such a fresh air and beautiful atmosphere with lots of surroundings. So much to do, park, water rides, golf as well horseriding. Would definitely recommend

The room was beautiful with sea view and private onsen in our room. The staff provided exceptional level of service and friendliness. Will surely recommend to our friends and would love to come back again.

Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected