Title: Yutorelo Toyako Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yutorelo Toyako Boardwalk/promenade ryokan in Toyako with free parking ## Photo gallery for Yutorelo Toyako ![Hot springs - Yutorelo Toyako (Toyako)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/9a54debf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Yutorelo Toyako (Toyako)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/db740b08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 2200 per person) - Yutorelo Toyako (Toyako)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/3058b86b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Yutorelo Toyako (Toyako)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/49904a2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Yutorelo Toyako (Toyako)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/0ee735bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Toyako Hot Spring and Usuzanfunka Memorial Park, Yutorelo Toyako provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Free in-room WiFi and a snack bar/deli are available to all guests. ## Reviews 7.8 Good ## Popular amenities - Housekeeping - Free WiFi - Air conditioning - Parking included £114 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ### View all photos for Japanese Traditional Room, Non Smoking ![Japanese Traditional Room, Non Smoking | Down duvets, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/4102559e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Traditional Room, Non Smoking 7.4 Good 3 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Down duvet Bidet Hairdryer Private bathroom - 193 sq ft - Partial lake view - Sleeps 5 - 5 Single Futons ### View all photos for Japanese-style Twin Room , Non Smoking (2 beds) ![Japanese-style Twin Room , Non Smoking (2 beds) | Down duvets, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/54c39f7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Twin Room , Non Smoking (2 beds) 8.0 Very good 5 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Down duvet Private bathroom Bidet Shower/bath combination - 194 sq ft - Partial lake view - Sleeps 3 - 2 Single Beds and 1 Single Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-YUTORELO-TOYAKO.h21493870.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-YUTORELO-TOYAKO.h21493870.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56377%2C140.82468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=POs9xyYANyHgD--CUphhafhRaKs=) 78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721 #### What's nearby - Toyako Onsen \- 1 min walk \- 0.0 miles - Shikotsu-Toya National Park \- 1 min walk \- 0.0 miles - Toyako Hot Spring \- 10 min walk \- 0.6 miles - Lake Toya \- 17 min walk \- 0.9 miles - Usuzanfunka Memorial Park \- 18 min walk \- 1.0 mile #### Getting around - Toya Station - 11 min drive - New Chitose Airport (CTS) - 89 min drive #### Restaurants - ‪Blossom Coffee - ‬5 min walk - ‪Mogmog - ‬4 min walk - ‪でめきん食堂 - ‬5 min walk - ‪岡田屋 - ‬8 min walk - ‪牛助 - ‬13 min walk ## About this property ### Yutorelo Toyako Ryokan near Toyako Hot Spring Located close to Usuzanfunka Memorial Park and Toyako Forest Museum, Yutorelo Toyako provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Free in-room WiFi and a snack bar/deli are available to all guests. Additional perks include: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and free bike hire - Hot springs on-site, free newspapers and a vending machine Room features All 58 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Bidets and shower/bath combinations - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 225 reviews £116 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9050000/9049100/9049092/a02fa268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Toya Toyako - Parking included - Free WiFi - Air conditioning - Business services 7.6 Good 168 reviews £65 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9049092&PinnedHotelID=9049092&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/12c2ec8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 244 reviews £120 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9240000/9231900/9231829/458c9998.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granvillage Toya Daiwa Ryokan Annex Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 543 reviews £59 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9231829&PinnedHotelID=9231829&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367971/91508cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windsor Hotel Toya, Vignette Collection by IHG Toyako - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 701 reviews £207 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=4367971&PinnedHotelID=4367971&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 24 reviews £233 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=111982618&PinnedHotelID=111982618&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7490000/7480300/7480224/c2894f97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyako Manseikaku Hotel Lakeside Terrace Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,000 reviews £194 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 183 reviews £318 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/8447407e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cocoa Toyako - Parking included - Free WiFi - Housekeeping - Soundproof rooms 8.6 Excellent 359 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/77000000/76970000/76965700/76965617/2ccab3bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa SHIOSAI Toyoura - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=76965617&PinnedHotelID=76965617&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free train station pick-up and drop-off shuttle - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children - Coffee and tea in common areas - Snack bar/deli ### Things to do - Free bicycle rentals - Hot springs - Shopping - TV in common areas ### Family friendly - Baby toys - Children's games - Children's toys - In-room refrigerator - Snack bar/deli ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - In a national park - In the mountains - On a lake - On the boardwalk/promenade ### Spa - Hot springs - Public bath open from 6:00 AM - 10:00 PM - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No lift ### More - 5 floors - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Down comforter ### Bathroom - Bidet - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children - Cleaning/housekeeping/linen fee: JPY 4400 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as YUTORELO TOYAKO Inn YUTORELO TOYAKO Ryokan YUTORELO TOYAKO Toyako YUTORELO TOYAKO Ryokan Toyako ## Frequently asked questions ### Is Yutorelo Toyako pet-friendly? ### How much does it cost to stay at Yutorelo Toyako? ### How much is parking at Yutorelo Toyako? ### What time is check-in at Yutorelo Toyako? ### What time is check-out at Yutorelo Toyako? ### Where is Yutorelo Toyako located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Yutorelo Toyako Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.4 Location ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 54 8 - Good 46 6 - Okay 18 4 - Poor 14 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Linus 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family had an enjoyable time here! ##### Linus Stayed 3 nights in Sep 2025 ### 8/10 Good #### Yat Hi 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big room, clean and tidy Dinner is quite good, not much choice for breakfast, but it’s fine Very nice staffs Onsen facilities are nice with reasonable size The most valuable - they offer sake at lobby for whole day. And free draft beer at dinner. FYI, there are few stairs at lobby. ##### Yat Hi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kelsey 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Incredible staff and service. The breakfast was great. Free desserts and sake at night. ##### Kelsey Stayed 2 nights in Feb 2025 ### 8/10 Good #### Shihui Audrey 17 Dec 2023 Liked: Cleanliness, staff & service, amenities Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable. ##### Shihui Audrey Stayed 1 night in Dec 2023 ### 8/10 Good #### A 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent meals and staff Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected ##### A Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ryan 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings. ![](https://a.travel-assets.com/ugc/hotel-reviews/AB946E618FD92FCBED070B0A6A41E6FB9D3600981726212315780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/893EF7B3F5D4FEF15D7F01A6860DDF4DBB84ABCB1726212315987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98430D8F12A76E141082F32EDCD7E05DAAFBF4C11726212316709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kimberly 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding. ##### Kimberly Stayed 1 night in Mar 2025 ### 8/10 Good #### Qing Chang 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities pros: right in the middle of the main street of lake toya, very convenient. all day free sake tasting. pretty good breakfast. nice indoor and outdoor onsen. free parking. pet friendly - saw alot of cute doggies. children play room available. overall very specious room. con: it’s summer and aircon was centralized and not working well. informed the staff and they told me to open the window and take a fan from them FOC. but i will still prefer my air conditional to work. ##### Qing Chang Stayed 2 nights in Jun 2025 ### 8/10 Good #### Hon Lung 13 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relax and Comfortable ##### Hon Lung Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Ben 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful welcome The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section. ##### Ben Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Aileen 26 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back. ##### Aileen Stayed 2 nights in Oct 2023 ### 8/10 Good #### Ayako 4 Aug 2023 Liked: Cleanliness, staff & service, amenities Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours. ##### Ayako Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Michael 28 Jul 2024 Liked: Cleanliness, staff & service, amenities A little dated but as far as traditional it had excellent food and baths. ##### Michael Stayed 3 nights in Jul 2024 ### 8/10 Good #### Shumin 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice traditional japan style ##### Shumin Stayed 1 night in May 2024 ### 10/10 Excellent #### Walter 26 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find. ##### Walter Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Yuk Yi Laura 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The pillows are a bit hard ##### Yuk Yi Laura Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### LO 24 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much better than I expected, nice room and lobby Much better than I expected, the room is looking good and spacious. The dinner it is not better. But if you wanted there are a few restaurants near the hotel. The shampoo and body soap are heavily diluted, it takes over 10 taps to wash my hair. ##### LO Stayed 1 night in Oct 2022 ### 6/10 Okay #### Sung 19 Jun 2024 Liked: Staff & service, amenities The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath. ##### Sung Stayed 1 night in Jun 2024 ### 6/10 Okay #### Yuet-Yi Lucia 3 May 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed So noisy, and not comfortable at all, the building may be old, so dark ##### Yuet-Yi Lucia Stayed 1 night in May 2024 ### 10/10 Excellent #### RIEKO 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 急な変更も対応していただけました。 露天風呂が二日目に給湯が止まっていて緩かったのが残念でした。 ##### RIEKO Stayed 2 nights in Aug 2025 ### 8/10 Good #### Hung Liang 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 這家飯店值得給他機會，他可以表現的更好！入住時有免費的點心和清酒，非常加分！一泊二食的食物非常不錯！一樣也是酒精飲品暢飲不加價，加分！泡湯結束還有冰棒可以免費吃，加分！餐廳的服務人員很親切有禮，加分。 不過入住時可能因為語言，櫃檯服務人員沒跟我們說有點心和清酒及咖啡可以享用，我們隔天才知道，也沒機會享用了！另外，房間冷氣超爛，不過這裡一年有大概300天以上不太需要冷氣，所以問題不大！我覺得如果來洞爺湖想要找cp值好的飯店可以考慮！ ##### Hung Liang Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Yee Shan 19 Sept 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities 設備舊，床褥硬，房間燈光太暗，房間不是用鎖匙而是用數字密碼，保安欠缺，膳食惡劣，很難食，食品款式老土 ##### Yee Shan Stayed 1 night in Sep 2024 ### 8/10 Good #### Eun sung 12 Sept 2024 Liked: Cleanliness, staff & service, amenities 시설은 낡았지만 친근함이 좋았습니다. ##### Eun sung Stayed 1 night in Sep 2024 ### 4/10 Poor #### akihiro 16 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉旅館よりビジネスホテルに近いです。 チェックイン他はネットの登録のみルームキーもありません。部屋は古くなにより臭いです。 トイレも臭うのでとてもくつろげたもんじやないです。夕飯は全く手抜きで味も今ひとつ唯一朝ご飯だけはまあまあでした。 2度と使うことはないですね ##### akihiro Stayed 1 night in Jul 2024 ### 2/10 Terrible #### DongWook 13 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 말이 전통료칸이지 일본여행중 가장 더럽고 밥맛 떨어지는 숙소경험이었음. 4인 가족 다다미방 배정받았는데 천장은 누수로인한 얼룩과 곰팡이, 곳곳이 묶은먼지, 특히나 화장실내 역겨운 냄새는 아직도 잊혀지지 않는다! 조식은 대충만든 부실한 식단에 다 식어빠진 먹을게 정말없고, 맛은 더 없음! 제일 안좋았던 기억은 침구류.. 프라이버시 운운하며 이브지리 서비스는 요청시에만 해주니 셀프로 깔고덮고 자라는 것 까지는 이해했으나 요나, 패드, 베개모두 머리카락 덕지덕지 붙은 더러운 세팅으로 정말 엿같은 경험만 하고 옴! 이런 사진만 그럴싸한 리뷰에 속아 돈버리고 시간 버리고 온것에 너무 화가 남! ##### DongWook ## Expedia's Latest Trends ### Hotels > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Sentido Fido Tucan - Adults Only](https://www.expedia.co.uk/Santanyi-Hotels-Sentido-Fido-Tucan-Adults-Only.h2340626.Hotel-Information) > > [Hotels in Hua Hin](https://www.expedia.co.uk/Hua-Hin-Hotels.d6049558.Travel-Guide-Hotels) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Radisson Hotel York](https://www.expedia.co.uk/York-Hotels-Park-Inn-By-Radisson-York-City-Center.h1005.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [B&B HOTEL Paris 17 Batignolles](https://www.expedia.co.uk/Paris-Hotels-BB-Hotel-Paris-17-Batignolles.h106653.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Delta hotels by Marriott Jumeirah Beach, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Delta-Hotels-By-Marriott-Jumeirah-Beach.h4480234.Hotel-Information) > > [Luxury Hotels in Borneo](https://www.expedia.co.uk/Borneo-Hotels-Luxury-Hotel.0-0-d3000652286-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) ### Flights > [Flights from Ajnala (ATQ) to Delhi (DEL)](https://www.expedia.co.uk/lp/flights/atq/del/sri-guru-ram-das-ji-intl-airport-to-delhi) > > [flights from essen mulheim airport](https://www.expedia.co.uk/lp/airports/ess/flights-from-essen-mulheim-airport) ### Cars > [Car hire in Falmouth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Falmouth.d4634.Car-Hire-Guide) ### Activities