Title: WE Hotel Toya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131010&destination=Toyako%2C+Hokkaido+Prefecture%2C+Japan&selected=23896791&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WE Hotel Toya Lake Toya's tranquil waterfront retreat offers rejuvenating spa treatments and excellent dining options in a peaceful natural setting ## Photo gallery for WE Hotel Toya ![Public bath - WE Hotel Toya (Toyako)](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe - WE Hotel Toya (Toyako)](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/e545e2a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - WE Hotel Toya (Toyako)](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/d408da53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - WE Hotel Toya (Toyako)](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/df6b3f4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, Lake View | Lake view - WE Hotel Toya (Toyako)](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/b0274332.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find serenity at WE Hotel Toya on Lake Toya's shores. Enjoy relaxing massages, complimentary self-serve breakfast, WiFi, two bars, an on-site restaurant, and practical amenities like luggage storage. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar £212 additional charges may apply 31 Mar - 1 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for King Room With Lake View ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/f56b140b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room With Lake View - Sleeps 2 ### View all photos for Twin Room With Lake View ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/e82d1312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room With Lake View - Sleeps 2 ### View all photos for Twin Room, Lake View ![Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/e545e2a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Lake View - Lake view - 398 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Double Room, 1 King Bed, Lake View ![Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/7f97e920.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, Lake View 9.8 Exceptional 10 reviews - Lake view - 398 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Triple Room, 3 Single Beds, Lake View ![Triple Room, 3 Single Beds, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/2ff55bd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, 3 Single Beds, Lake View 9.6 Exceptional 5 reviews - Lake view - 398 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Deluxe Villa ![Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/09b6bce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa - Lake view - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Futon ### View all photos for Standard Villa ![Standard Villa | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/eeb06a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Villa ![Living area | 29-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/w653h440x7y0-d6f005dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa - Sleeps 6 ### Standard Villa - Sleeps 4 ### View all photos for Triple Room With Lake View ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/aabe8186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room With Lake View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-WE-Hotel-Toya.h23896791.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-WE-Hotel-Toya.h23896791.Hotel-Information) ## About the area Located in Toyako, WE Hotel Toya is on a lake. Zenko-ji Temple and Kaributo are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Sobetsujohokanai are also worth visiting. Spend some time exploring the area's activities, including skiing. [Visit our Toyako travel guide](https://www.expedia.co.uk/Toyako.dx6131010) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.64265%2C140.82343&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gwp7Oq9FC-aOnkBdNFU4KHi5TRs=) 293-1 Toyamachi, Toyako, Hokkaido, 049-5802 ### What's nearby - ![Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.](https://images.trvl-media.com/place/602068/153c1015-3a78-4c77-8824-47d8eafcace9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Toya 12 min walk \- 0.7 miles - ![Lac Toya, Hokkaido, Japon](https://images.trvl-media.com/place/6224228/53aee238-e0aa-4972-9299-2ce8fde4bc37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shikotsu-Toya National Park 14 min walk \- 0.7 miles - ![Rusutsu Resort which includes landscape views, snow and snow skiing](https://images.trvl-media.com/place/6102606/955bf58a-8630-48ac-8905-5cf6ade72565.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rusutsu Resort 25 min drive \- 11.3 miles - ![Perfect view at Hirafu #mountains #mountainsphotochallenge](https://images.trvl-media.com/place/6126709/ad074996-f90f-4400-b2af-18866efdf466.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Niseko Mountain Resort Grand Hirafu 53 min drive \- 27.4 miles - Toyako Hot Spring 15 min drive \- 8.5 miles ### Getting around - Toya Station 25 min drive - New Chitose Airport (CTS) 104 min drive ### Restaurants - 江戸打ち そばらぼ 8 min drive - Blossom Coffee 13 min drive - The 洞爺 14 min drive - cafe balher 8 min drive - あい川 13 min drive ## About this property ### WE Hotel Toya Hotel near Lake Toya An indoor mineral hot spring (onsen), 2 bars and a restaurant are just a few of the amenities provided at WE Hotel Toya. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Local cuisine breakfast (surcharge), a 24-hour front desk and multilingual staff - A vending machine, luggage storage and a gift shop Room features All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Pillowtop mattresses and down duvets - Deep-soaking baths, toilets with electronic bidets and free toiletries - 29-inch LCD TVs with digital channels - Fridges, electric kettles and heating ## Similar properties ![View from property](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/98d158f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 635 reviews £226 additional charges may apply 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367971/91508cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windsor Hotel Toya, Vignette Collection by IHG Toyako - Pool - Spa - Parking included - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children - 2 bars/lounges - A restaurant ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (once per stay) - Multilingual staff ### Outdoors - On a lake ### Spa - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility ### More - 1 building - 5 floors - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 29-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 20 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 1100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as WE Toya WE Hotel Toya Toyako-Cho WE Hotel Toya Hotel WE Hotel Toya Toyako WE Hotel Toya Hotel Toyako ## Frequently asked questions ### Is WE Hotel Toya pet-friendly? ### How much does it cost to stay at WE Hotel Toya? ### How much is parking at WE Hotel Toya? ### What time is check-in at WE Hotel Toya? ### What time is check-out at WE Hotel Toya? ### Where is WE Hotel Toya located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## WE Hotel Toya Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 116 8 - Good 50 6 - Okay 15 4 - Poor 7 2 - Terrible 3 ## Reviews Verified ### 8/10 Good #### WING YEE 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice view ##### WING YEE Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Qiqi 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view, super comfortable during quiet period. We will for sure come back again! ##### Qiqi Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Amana 11 Jan 2025 Liked: Cleanliness, staff & service, amenities We liked the cleanliness, the friendly staff, and views from the onsen to the lake. ##### Amana Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Tung Yiu 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is very nice to see the great view. ##### Tung Yiu Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Shao Wu Ray 1 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises! ##### Shao Wu Ray Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Natural 9 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice view ##### Natural Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Camilla 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again! ##### Camilla Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Iris 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends. ##### Iris Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Teng Hui Melissa 28 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff! ##### Teng Hui Melissa Verified ### 8/10 Good #### Rex 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room. ##### Rex Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### So Kuen 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂 ##### So Kuen Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Kevin 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America. ##### Kevin Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Tan Hwee 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport. ##### Tan Hwee Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### John 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya. ##### John Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Windsor 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, beautiful view ##### Windsor Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### John Gusti 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious room. Nice onsen. ##### John Gusti Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Petur 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing view, friendly staff, peaceful ##### Petur Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### WING YEE 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good view ##### WING YEE Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### JIWEI 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thanks for a very relaxing holiday and stay. ##### JIWEI Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Angelica 19 Jul 2023 Liked: Staff & service, property conditions & facilities Absolutely loved our stay here. My favorite hotel during our stay in Japan ##### Angelica Verified ### 8/10 Good #### Wing yan 8 Nov 2025 Liked: Cleanliness, staff & service, amenities designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level ##### Wing yan Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Kew 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 star all around except limited dinning options ##### Kew Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Kok 2 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy place ##### Kok Stayed 1 night in Jan 2023 Verified ### 10/10 Excellent #### Sin ting 20 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very full dinner. Nice place to stay. Free shuttle available, reserve by email ##### Sin ting Stayed 2 nights in Jan 2024 Verified ### 4/10 Poor #### haiyu 19 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!! ![](https://a.travel-assets.com/ugc/hotel-reviews/4a6de18c-3f72-4e67-ad6e-ae65fb0ce8c2-1760850920096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c8e5a0d-5b07-4c72-b9bb-a08719078551-1760850922654.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bcb6ff8b-f6a1-46cb-ac95-9c3027a2303c-1760850925851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36a3e6ba-ab62-452a-8559-d96db08e3043-1760850929074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### haiyu Stayed 1 night in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [5 Star Hotels in Gatehouse-of-Fleet](https://www.expedia.co.uk/5Star-Gatehouse-Of-Fleet-Hotels.s50-0-d4370.Travel-Guide-Filter-Hotels) > - [Marina Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Marina-Hotel.0-0-d688-tmarinahotel.Travel-Guide-Filter-Hotels) > - [A-Frame Mountain View Cabin with loft on 1.5 acres in Coconino National Forest](https://www.expedia.co.uk/Grand-Canyon-Hotels-A-Frame-Cabin-With-Loft-And-Views-On-15-Acres-In-The-Coconino-National-Forest.h18922534.Hotel-Information) > - [Hotels in Tenali](https://www.expedia.co.uk/Tenali-Hotels.d6360848.Travel-Guide-Hotels) > - [Taiba Front Hotel](https://www.expedia.co.uk/Medina-Hotels-Taiba-Front-Hotel.h92398198.Hotel-Information) > - [Sounkyo Onsen Choyo Resort Hotel](https://www.expedia.co.uk/Asahikawa-Hotels-Sounkyo-Onsen-Choyo-Resort-Hotel.h16285265.Hotel-Information) > - [Hotels in Vancouver](https://www.expedia.co.uk/Vancouver-Intl-Airport-Hotels.0-aYVR-0.Travel-Guide-Filter-Hotels) > - [Beach Resorts & Hotels in Okinawa Prefecture](https://www.expedia.co.uk/Destinations-In-Okinawa-Prefecture-Beach-Hotels.0-0-d6048153-tBeachHotels.Hotel-Filter-Destinations) > - [Hotel Panorama](https://www.expedia.co.uk/Molveno-Hotels-Hotel-Panorama.h17681585.Hotel-Information) > - [5 Star Hotels in Positano](https://www.expedia.co.uk/5Star-Positano-Hotels.s50-0-d4330.Travel-Guide-Filter-Hotels) > - [Hotels in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels.d6069845.Travel-Guide-Hotels) > - [The Riverside Rooms](https://www.expedia.co.uk/Newark-Hotels-The-Riverside-Rooms.h63078913.Hotel-Information) > - [Hotels in Roda](https://www.expedia.co.uk/Roda-Hotels.d6051479.Travel-Guide-Hotels) > - [B&B Selsey](https://www.expedia.co.uk/Selsey-Bed-And-Breakfasts.d6188572-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Lodges Goosnargh](https://www.expedia.co.uk/Goosnargh-Lodges.d6084824-aaLodges.Travel-Guide-Accommodation) > - [Resorts France](https://www.expedia.co.uk/France-Hotel-Resorts.d59-aaHotelResorts.Travel-Guide-Accommodation) > - [Guest Houses Cambuslang](https://www.expedia.co.uk/Cambuslang-Guest-Houses.d6132195-aaGuestHouses.Travel-Guide-Accommodation) ### Flights > - [Flights from Los Angeles (LAX) to Redding (RDD)](https://www.expedia.co.uk/lp/flights/lax/rdd/los-angeles-to-redding) > - [Flights from Marck (CQF) to Southampton (SOU)](https://www.expedia.co.uk/lp/flights/cqf/sou/calais-to-southampton) > - [Flights from Arnavutköy (IST) to Nairobi (NBO)](https://www.expedia.co.uk/lp/flights/ist/nbo/istanbul-to-nairobi) > - [Flights from Málaga (AGP) to Faro (FAO)](https://www.expedia.co.uk/lp/flights/agp/fao/malaga-to-faro) ### Cars > - [Hertz Car Rentals In East Midlands](https://www.expedia.co.uk/Hertz-Car-Rentals-In-East-Midlands.d4279621-c40.Car-Rental-Guide-Suppliers) ### Packages > - [Vienna Holidays](https://www.expedia.co.uk/Vienna.d178316.Holidays-City-Breaks) > - [Church of Nosso Senhor do Bonfim](https://www.expedia.co.uk/Church-Of-Nosso-Senhor-Do-Bonfim-Bonfim.d6097984.Attraction) ### General ---