Title: WE Hotel Toya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WE Hotel Toya Lakefront hotel with bars/lounges and 24-hour front desk ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/39d68448.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/eae77c40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, Lake View | Lake view](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/b0274332.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/b1947586.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find serenity at WE Hotel Toya on Lake Toya's shores. Enjoy relaxing massages, complimentary self-serve breakfast, WiFi, two bars, an on-site restaurant, and practical amenities like luggage storage. 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - Breakfast available - Air conditioning - Free WiFi - Parking included £273 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/f56b140b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room With Lake View - Sleeps 2 ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/e82d1312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room With Lake View - Sleeps 2 ![Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/e545e2a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Lake View ### Highlights Soundproofed Air conditioning Fridge LCD TV Pillow-top bed Down duvet Premium bedding Separate bath and shower - 398 sq ft - Lake view - Sleeps 2 - 2 Single Beds ![Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/7f97e920.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, Lake View 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Pillow-top bed Down duvet Premium bedding Separate bath and shower - 398 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Triple Room, 3 Single Beds, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/2ff55bd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, 3 Single Beds, Lake View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Pillow-top bed Down duvet Premium bedding Separate bath and shower - 398 sq ft - Lake view - Sleeps 3 - 3 Single Beds ![Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/09b6bce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa ### Highlights Soundproofed Air conditioning Fridge LCD TV 3 bedrooms Pillow-top bed Premium bedding Down duvet - 3 bedrooms - Lake view - Sleeps 6 - 2 Queen Beds and 1 Double Futon ![Standard Villa | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/eeb06a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa ### Highlights Soundproofed Air conditioning Fridge LCD TV 2 bedrooms Pillow-top bed Premium bedding Down duvet - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Living area | 29-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/w653h440x7y0-d6f005dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa - Sleeps 6 ### Standard Double Room - Sleeps 2 ### Standard Villa - Sleeps 4 ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/aabe8186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room With Lake View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-WE-Hotel-Toya.h23896791.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-WE-Hotel-Toya.h23896791.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.64183%2C140.82300&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rJUYv8xMnf9Ny6dW5ri_j2eFXb0=) 293-1 Toyamachi, Toyako, Hokkaido, 049-5802 #### What's nearby - Lake Toya - 11 min walk - 0.6 miles - Usuzanfunka Memorial Park - 13 min drive - 7.8 miles - Toyako Hot Spring - 15 min drive - 8.7 miles - Toyako Onsen - 16 min drive - 9.3 miles - Rusutsu Resort - 25 min drive - 11.7 miles #### Getting around - Toya Station - 26 min drive - New Chitose Airport (CTS) - 104 min drive #### Restaurants - ‪江戸打ち そばらぼ - ‬8 min drive - ‪Blossom Coffee - ‬13 min drive - ‪牛助 - ‬13 min drive - ‪cafe balher - ‬8 min drive - ‪乃の風茶寮 - ‬13 min drive ## About this property ### WE Hotel Toya Hotel near Lake Toya WE Hotel Toya provides amenities, such as 2 bars and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Local cuisine breakfast (surcharge), a vending machine and multilingual staff - A gift shop, luggage storage and a front desk safe Room features All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Pillowtop mattresses and down duvets - Deep-soaking baths, toilets with electronic bidets and free toiletries - 29-inch LCD TVs with digital channels - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/4ca78b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 591 reviews £283 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367971/f9022f59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windsor Hotel Toya, Vignette Collection by IHG Toyako - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 699 reviews £199 2 Dec - 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Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 35 reviews £288 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7490000/7480300/7480224/9c727aed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyako Manseikaku Hotel Lakeside Terrace Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,001 reviews £187 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 221 reviews £132 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/0ee735bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yutorelo Toyako Toyako - Parking included - Free WiFi - Air conditioning - Breakfast available 7.8 Good 140 reviews £111 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/ce9efa91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 239 reviews £100 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12810000/12809300/12809201/cf4a5656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Rusutsu Resort Rusutsu - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 330 reviews £187 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=12809201&PinnedHotelID=12809201&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children - 2 bars/lounges - A restaurant ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (once per stay) - Multilingual staff ### Outdoors - On a lake ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility ### More - 1 building - 5 floors - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 29-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 20 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 1100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as WE Toya WE Hotel Toya Toyako-Cho WE Hotel Toya Hotel WE Hotel Toya Toyako WE Hotel Toya Hotel Toyako ## Frequently asked questions ### Is WE Hotel Toya pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at WE Hotel Toya? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at WE Hotel Toya on 4 Nov 2025 start from £272.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Niseko-Hotels-WE-Hotel-Toya.h23896791.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at WE Hotel Toya? > Self-parking is free at this property. ### What time is check-in at WE Hotel Toya? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at WE Hotel Toya? > Checkout is at 10:00 AM. ### Where is WE Hotel Toya located? > Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Toyako Forest Museum is 2.9 mi (4.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## WE Hotel Toya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 107 8 - Good 46 6 - Okay 15 4 - Poor 7 2 - Terrible 3 ### 9.6/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Kok 2 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy place ##### Kok Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Camilla 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again! ##### Camilla Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Hui han 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ##### Hui han Stayed 1 night in Jul 2024 ### 8/10 Good #### So Kuen 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂 ##### So Kuen Stayed 2 nights in Jul 2023 ### 4/10 Poor #### haiyu 19 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!! ![](https://a.travel-assets.com/ugc/hotel-reviews/4a6de18c-3f72-4e67-ad6e-ae65fb0ce8c2-1760850920096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c8e5a0d-5b07-4c72-b9bb-a08719078551-1760850922654.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bcb6ff8b-f6a1-46cb-ac95-9c3027a2303c-1760850925851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36a3e6ba-ab62-452a-8559-d96db08e3043-1760850929074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### haiyu Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Qiqi 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view, super comfortable during quiet period. We will for sure come back again! ##### Qiqi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Petur 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing view, friendly staff, peaceful ##### Petur Stayed 1 night in Jul 2025 ### 8/10 Good #### Lisa 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it. ![](https://a.travel-assets.com/ugc/hotel-reviews/6133b415-a1b1-49c3-87fa-29799c42de34-1752660713909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98edb337-9e6e-4a28-af94-7374aa45ac91-1752660739979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4c68b4e-2df2-4d2a-a0fb-4ed637908bd3-1752660737131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82f670ea-c4d2-4614-89c0-17de95d5684d-1752660741635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kevin 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America. ##### Kevin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### JIWEI 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thanks for a very relaxing holiday and stay. ##### JIWEI Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kew 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 star all around except limited dinning options ##### Kew Stayed 1 night in Feb 2025 ### 6/10 Okay #### Yahsin 5 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 設備準備需加強 服務很好，不過房間的wifi密碼並未如介紹時顯示在開電視時的飯店介紹畫面，後來聯繫櫃檯派人來處理；要睡覺時無法關燈，也是再聯繫了櫃檯人員來處理。房間設備的準備狀況，對性價比感到失望。 ##### Yahsin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kok 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space. ##### Kok Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ayaka 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities レイクビューがとても綺麗でした。 日の出が見れると思っていなかったので、さらに嬉しかったです！ ディナーも美味しかったですし、温泉も癒されました。静かでリラックスできました。 ##### Ayaka Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Amana 11 Jan 2025 Liked: Cleanliness, staff & service, amenities We liked the cleanliness, the friendly staff, and views from the onsen to the lake. ##### Amana Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Naoto 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 目の前に洞爺湖 サービスから天然温泉まで最高。もしかすると週末になると混むのかもしれないが、平日だと空いていて露天風呂が貸切状態でからまた最高。 全室お部屋からも洞爺湖が眺められて、夕焼け、朝焼けを鑑賞することができる(窓も大きい)。 今回は外したのだが、夕食がいつも少なく感じるのでもう少し量が増えるといいなと感じている。 ##### Naoto Stayed 1 night in Nov 2024 ### 10/10 Excellent #### chiufang 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great services! I didn’t know the hotel provides shuttle services. ##### chiufang Stayed 1 night in Oct 2024 ### 4/10 Poor #### Geddy 16 Oct 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### 整體居住感受不佳 飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。 ##### Geddy Stayed 1 night in Oct 2024 ### 8/10 Good #### Tan Hwee 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport. ##### Tan Hwee Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Hyun Soon 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 조용히 쉬기에는 만점인 호텔 규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다. ![](https://a.travel-assets.com/ugc/hotel-reviews/F8F63837E1D2733703E3ACB24B57093856A25C561723811366140.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8E28FC453E37E34C7DB3D03785E0A992A6AC3B291723811365732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ADBC70867B47CDD2B15ACD1C8197A43C716525AA1723811365873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B315837EF3FEDE60F0BA54C1B19AB1C7EB2B17A21723811363222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hyun Soon Stayed 1 night in Aug 2024 ### 8/10 Good #### PEI CHEN 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵 ##### PEI CHEN Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Natural 9 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice view ##### Natural Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Chun Wah Keith 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Chun Wah Keith Stayed 1 night in Jul 2024 ### 6/10 Okay #### kazuyoshi 9 Jul 2024 Liked: Cleanliness, property conditions & facilities 古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る ##### kazuyoshi Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Tung Yiu 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is very nice to see the great view. ##### Tung Yiu Stayed 1 night in Jun 2024 ## 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