Title: Toyako Onsen Hokkai Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=13315562&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toyako Onsen Hokkai Hotel Lake Toya's natural beauty surrounds this peaceful retreat where guests can soak in mineral hot springs, enjoy a sauna session, or have fun with karaoke ## Photo gallery for Toyako Onsen Hokkai Hotel ![Hot springs - Toyako Onsen Hokkai Hotel (Toyako)](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/ef4b9b61.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Toyako Onsen Hokkai Hotel (Toyako)](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/d5a51f3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - Toyako Onsen Hokkai Hotel (Toyako)](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/4dfb9007.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Toyako Onsen Hokkai Hotel (Toyako)](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/03188c51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Toyako Onsen Hokkai Hotel (Toyako)](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/31d6f221.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Toyako Onsen Hokkai Hotel, near Toyako Hot Spring, offers a tranquil escape with an indoor mineral hot spring and spa services. Relax in the sauna, enjoy free WiFi, or sing at the karaoke facility. The on-site restaurant serves delicious meals to complete the experience. ## Reviews 8.2 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £75 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=13315562&PinnedHotelID=13315562&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 3 of 3 rooms ### View all photos for Japanese Style Room, Lake View ![TV](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/5bfd5b75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Lake View 10.0 Exceptional 2 reviews ### Highlights Air conditioning TV Private bathroom Hydromassage showerhead Shower/bath combination Toilet with electronic bidet Daily housekeeping - Lake view - Sleeps 5 - 4 Single Futons ### View all photos for Japanese Style Room, Breakfast Included, Lake View ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13320000/13315600/13315562/4dfb9007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Breakfast Included, Lake View 10.0 Exceptional 2 reviews ### Highlights Air conditioning TV Private bathroom Hydromassage showerhead Shower/bath combination Toilet with electronic bidet Daily housekeeping - Lake view - Sleeps 5 - 4 Single Futons ### Japanese Style Room with Lake View Smoking - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toyako-Onsen-Hokkai-Hotel.h13315562.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toyako-Onsen-Hokkai-Hotel.h13315562.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56538%2C140.80988&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bEp6UWDPmgwphxn252CWd83fdZA=) 147 Toyako Onsen, Toyako, Hokkaido, 049-5721 #### What's nearby - Toyako Onsen \- 1 min walk \- 0.0 miles - Shikotsu-Toya National Park \- 1 min walk \- 0.0 miles - Usuzanfunka Memorial Park \- 2 min walk \- 0.1 miles - Toyako Hot Spring \- 6 min walk \- 0.4 miles - Lake Toya \- 3 min drive \- 1.7 miles #### Getting around - Toya Station - 10 min drive - New Chitose Airport (CTS) - 90 min drive #### Restaurants - ‪Blossom Coffee - ‬15 min walk - ‪でめきん食堂 - ‬14 min walk - ‪Mogmog - ‬15 min walk - ‪岡田屋 - ‬10 min walk - ‪牛助 - ‬7 min walk ## About this property ### Toyako Onsen Hokkai Hotel Hotel near Lake Toya An indoor mineral hot spring (onsen), laundry facilities and a sauna are just a few of the amenities provided at Toyako Onsen Hokkai Hotel. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Hot springs on-site, karaoke and a vending machine Room features All guest rooms at Toyako Onsen Hokkai Hotel boast comforts, such as air conditioning, as well as More amenities include: - Bathrooms with hydromassage showers and toilets with electronic bidets ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/12c2ec8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - Spa - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 245 reviews £102 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 228 reviews £124 21 Jan - 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Hot tub - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 1,000 reviews £196 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/3a75c88f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kanko Hotel Toyako - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) ![Hair dryer](https://images.trvl-media.com/lodging/100000000/99410000/99401000/99400996/bca5f4fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE TOYA Toyako - Free Wi-Fi - Restaurant - Air-conditioning - Bar 9.0 Wonderful 37 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=99400996&PinnedHotelID=99400996&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9050000/9049100/9049092/a02fa268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Toya Toyako - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 7.6 Good 169 reviews £78 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9049092&PinnedHotelID=9049092&HadPinnedHotel=true®ionId=-1&adults=2) ![Hiking](https://images.trvl-media.com/lodging/70000000/69790000/69787100/69787022/6650d52f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kohan no yado Kojima Toyako - Kitchen - Washing machine - Parking included - Free Wi-Fi 9.6 Exceptional 14 reviews £80 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=69787022&PinnedHotelID=69787022&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9240000/9231900/9231829/458c9998.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granvillage Toya Daiwa Ryokan Annex Toyako - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 544 reviews £57 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9231829&PinnedHotelID=9231829&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A restaurant ### Things to do - Full-service spa - Hot springs - Karaoke - Sauna ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Vending machine ### Guest services - Housekeeping (daily) - Turndown service ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - TV ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 9 AM - 6 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hokkai Hotel Toyako Hokkai Hotel Hokkai Toyako Hokkai Hotel Toyako-Cho, Hokkaido, Japan Toyako Onsen Hokkai Toyako Onsen Hokkai Toyako Onsen Hokkai Hotel Hotel Toyako Onsen Hokkai Hotel Toyako Toyako Onsen Hokkai Hotel Hotel Toyako ## Frequently asked questions ### Is Toyako Onsen Hokkai Hotel pet-friendly? ### How much does it cost to stay at Toyako Onsen Hokkai Hotel? ### How much is parking at Toyako Onsen Hokkai Hotel? ### What time is check-in at Toyako Onsen Hokkai Hotel? ### What time is check-out at Toyako Onsen Hokkai Hotel? ### Where is Toyako Onsen Hokkai Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Toyako Onsen Hokkai Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 52 6 - Okay 15 4 - Poor 3 2 - Terrible 2 ## Reviews ### 8/10 Good #### CHEE KONG 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Thanks for a lovely stay! ##### CHEE KONG Stayed 1 night in Oct 2025 ### 10/10 Excellent #### HIDEKI 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet lakeside property with lake views This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists. ##### HIDEKI Stayed 1 night in Sep 2024 ### 8/10 Good #### Quentin 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel’s construction is old, still using key instead of key cards, location is inconvenient compared to the other hotels in the town center, but hotel’s room has a beautiful view to the lake Toya. ##### Quentin Stayed 1 night in May 2025 ### 8/10 Good #### Tina 12 May 2024 Liked: Cleanliness, staff & service, amenities Slightly run down, but still functional. Great views across Lake Toya ##### Tina Stayed 2 nights in May 2024 ### 8/10 Good #### Eric 31 Jul 2024 Old ##### Eric Stayed 1 night in Jul 2024 ### 10/10 Excellent #### maki 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th ##### maki Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Sam 21 Feb 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts. ##### Sam Stayed 2 nights in Feb 2024 ### 8/10 Good #### Yuching 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間面向湖面很讚 在房間就看到煙火 ##### Yuching Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Claire 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un ryokan avec onsen parfait et accesible Le petit dejeuner japonais a été le meilleur de notre séjour au Japon. La vue sur le lac est superbe et les onsen très agréables. Les Yukatas prêtés sont confortables. ##### Claire Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kamolthip 28 May 2025 Liked: Cleanliness, room comfort ห้องกว้าง วิวทะเลสาบ โชคดีที่มาพักในช่วงเทศกาล ดอกไม้ไฟ ##### Kamolthip Stayed 1 night in May 2025 ### 4/10 Poor #### TAKAHIRO 23 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 昔の旅館みたいな感じでした。 ##### TAKAHIRO Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 第一次住這種傳統榻榻米的飯店，雖然飯店很有歷史年代感，但整體打理得很乾淨，接待爺爺也非常的親切。 ##### Verified traveller Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller 31 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort 景色非常好，客房舒服，晚餐食物熱度不夠 需改善 ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hui Shan 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 湖景房可以俯瞰洞爺湖很美 ##### Hui Shan Stayed 1 night in Dec 2024 ### 8/10 Good #### Goldy 25 Oct 2024 Liked: Cleanliness, staff & service, amenities 有歷史痕跡的日式飯店，雖不新穎，但給人放鬆的悠閒感，飯店前即可搭乘道南巴士（公園前站），是另一個交通方便的意外驚喜。 ##### Goldy Stayed 1 night in Oct 2024 ### 8/10 Good #### Sheng Wen 18 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 很不錯 ##### Sheng Wen Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Root 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities 交通不是很方便 ##### Root Stayed 1 night in Feb 2024 ### 4/10 Poor #### ching lung 13 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 離洞爺湖的主要街上走路至少20分鐘，然後煙火更別說了，唯一就是不貴 ##### ching lung Stayed 2 nights in Oct 2023 ### 8/10 Good #### Verified traveller 6 May 2023 Liked: Staff & service, property conditions & facilities, room comfort 季節がら仕方ないですが、カメムシが3匹出ました。 部屋の清掃は行き届いていると思います。 ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### きみえ 4 May 2022 Disliked: Cleanliness, staff & service, property conditions & facilities 部屋に入るなり、蜘蛛が部屋の中にいて驚きました。フロントに電話して処理してもらいましたが、すみませんもなく部屋を変えてくださいと言ったら空きがないので無理です…と、言われました。部屋が4階の一番端だったので花火もろくに見えず残念でした。残念なホテルでした。温泉は良かったのですが、また行こうとは思いません。 ##### きみえ Stayed 1 night in May 2022 ### 8/10 Good #### Verified traveller 24 Aug 2020 Liked: Staff & service, property conditions & facilities, room comfort #### ご飯が美味しい 夕食が美味しかったです。温泉もとても良かった。 ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Tammy, Australia 29 Jan 2020 Liked: Cleanliness, staff & service people are caring and nice even though with limit english ##### Tammy Stayed 2 nights in Dec 2019 ### 8/10 Good #### Andy 31 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice onsen and By the lake, 10 mins walk from bus terminal to hotel. ##### Andy Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, amenities 部屋からのロケーションが凄く良い ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveller 23 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The receptionist can't speak much English and is not very friendly. ##### Verified traveller Stayed 1 night in Sep 2019 ## 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