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"There were no VIP options. When I asked for upgrade, I had to pay, and 1-hour late checkout was denied."

"Great location, so many food spots and so close to covent garden and multiple buses and stations nearby, I would come back here in a heart beat. "

"Excellent location and facilities just wish the restaurant menu was a little more extensive - not sure mezza fits with Berlin "

"Congratulations to the management for your staff training, your staff were Polite, efficient and knowledgeable. A very comfortable stay, this all made for a really enjoyable stay."

"Na"

"Everything was perfect. Breakfast was excellent. All the staff we met were very friendly and helpful. The hotel has a great location in the city centre next to St Peter's Square tram stop. It's busy outside but the hotel is an oasis of calm tranquility once you step inside."

"Perfect location and staff that are always looking to assist when they can. Will be my first choice next visit."

"The room was perfect, the staff was quite helpful and the location is excellent. Everything is accessible. Easily one of the best rooms I’ve ever stayed in. "

"Staff on front desk was amazing, we got the perfect room and an early check in too so very impressed and would book again"