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"The reception staff we so welcoming and friendly. Our room was really comfortable and offered a great view as well as being well located."

"Didn’t have breakfast "

"Fair"

"Great stay at this hotel. Centrally located. Rooms a bit on the small side, but adequate for our stay. The staff were friendly and efficient. Great variety for breakfast. Lovely stay and we will stay there again."

"Staff very friendly and helpful. Room nice and clean with plenty of space. Would stay again because it’s convenient location."

"The location is perfect for our need and all the sightseeing we wanted to do. The amenities like the lounge with hot beverages were just what we needed in the morning. The refillable plastic bottle for water was very helpful. Launderette was a plus since we have a long vacation and was able to do laundry with soap provided as well for free. We did did eat breakfast at the hotel, The only issue we had was the day we wanted our room clean, it was unfortunately missed but , they did come come the next day and all was fine ."

"Breakfast was amazing. We stayed in the West Wing and unfortunately we could here the rumble of trains until well after midnight so we didn’t have as good a sleep as we should have had."

"It’s been a while since I stayed at the Alan. It’s alright but has bizarre elements that take the edge off it being better. My upgraded room had a large aircon unit bolted to the ceiling that made a strange noise every so often despite not being on, the lead on the kettle isn’t long enough so you have to boil it on the floor, and in this room the toilet roll holder was broken. The beds are good and it’s a nice space, but I’d advise taking earplugs! Definitely go for breakfast over the road at The Vienna Coffee house, it’s really good."

"Basic room, during the evening very chilly, shower door handle broken. Close to shops, mainline station "