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A really lovely hotel with a calm atmosphere. Rooms were quiet, amenities were great and the staff were very helpful and kind.

Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.

Great hotel, amazing details throughout and first class service. Rooms are small but it is Tokyo, facilities, services (all the bathroom amenities you need, toothbrushes, shavers, etc. And free bottles of water and coffee, etc everyday) are excellent. The best thing about this hotel, location! couple of minutes walk to the nearest train station which is only 5 mins to Akihabara and Ueno (to the east) and 12 mins to Shinjuku and Shibuya (to the west). Also Tokyo Dome on your doorstep. Quiet and...

The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!

Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.

A very well located hotel, very close to Tokyu station and a short walk to lively Ginza district. Very clean, comfortable, well equipped room. Ideal for a city centre stay

Breathtaking view of Tokyo station tracks and moving trains if choosing a railway viewing room. Reception staff are very professional and speak English well. Rooms are very clean with high standard amenities. JR bus service provides direct return transport at 1500 Yen/Adult single trip to the station which directly connects to the hotel. Minimum efforts for travellers. Abundant choice of restaurants and Daimaru department at the station are very handy.

My experience at this hotel went incredibly well. The location itself is highly convenient, and the attention to detail throughout the property was excellent, with the rooms being absolutely spotlessly clean. The room itself was very well-designed, featuring a continuous airflow system that kept the space feeling fresh. All the essentials were thoughtfully provided, but my absolute favourite part had to be the sleeping kimono 👘 . After experiencing how incredibly comfortable it was, I am...

Our second stay at this hotel. Great location to explore all of Tokyo with its close proximity to Tokyo station and other lines. Very kind and friendly staff also.

Didn’t use the amenities, but the staff at the front desk were very helpful with sending my luggage on to the next hotel

I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...

So close to Ginza shopping area location is unbeatable. New and nice clean interior, always smells nice in lobby. Nice Onsen you can relax everyday after a long shopping day. Will def choose this again next time

The Dormy Inn chain is my favourite Japanese hotel chain and the one in Ikebukuro didn't disappoint. The public bath is lovely and the breakfast buffet is wonderful. We liked the little added touches like free ice cream in the evenings, the free Yakult in the mornings and the free ramen at night. The only slight let down is its location; it would be even better if the hotel was a bit closer to Ikebukuro station.

Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.

Lovely clean hotel and friendly attentive staff

Hotel was very nice , great facilities including drinks available, all the essentials in the small kitchenette and staff very friendly. If I had to pick one area to improve it would be the breakfast could be more varied and include more fresh fruit, but really was an excellent base in Tokyo for a short stay.