Central Tokyo Ski Holidays

Staff were very helpful with any issues we encountered. The hotel room was clean but we arrived and found a chair broken. They quickly came up to switch it out. The bathroom is spacious in the three bed room but the layout makes it so that only one person can be in the toilet or in the shower at a time since both glass doors aren’t frosted. The tub also had mold on the wood so we avoided using the wood bath. Location is great to get to the nearest station and had wonderful dinner spots nearby. The restaurants in the hotel are much more expensive for what it’s worth. The shared spaces are wonderful. The laundry room smells very moldy and is 600 yen per load to wash and another for an hour of drying time. Great stay overall minus the few amenities with issues we ran into.

staff wasn’t helpful, did not help with the luggage. the washroom by check in is dirty. the room is decent

Nice

Wow - what a great place! So luxurious, quiet and relaxing. The garden on property is simply incredible. My favorite hotel in Tokyo!

This hotel is really incredible - the staff is lovely, the rooms are big and comfortable and the grounds are just gorgeous and peaceful. I was devastated to only be there one night but it was awesome nonetheless

It was on its own floor. The apartment was a good size for a family of 5. Had I known there would be a washer and dryer in the room I would have brought less clothes since we did laundry everyday. The showers were a bit hard to use for the kids but they figured it out by the end. There was one night we needed to call the front desk from a nearby Monday hotel as we blew a fuse when we used the toaster oven and microwave at the same time.