Ryokan in Canada

"Toilet in room could not flush…water in tank was totally not returning…reported to front desk, told would send a mechanic for repair…after 3-1/2hrs late at night, issue was still not resolved which caused us not able to use the bathroom and rest after a long travel journey day…staff lied, not able and willing to solve the problem…manager was also not helpful but to fire back to us by saying we were not holding the flush button all the way down and long enough, claiming another room is the same so it’s the customer’s problem…I travel pretty much monthly, and staying at diff hotels which I had never experienced with such services and horrible stay."

"Good clean room overlooking the American Falls. Friendly helpful staff. Municipal parking adjacent to the hotel with indoor access to the hotel. Casino connected to the hotel. Access to Hard Rock Cafe for outstanding meal. Starbucks in the lobby for morning coffee. Hot hotel breakfast was excellent with a wide variety of choices, although not included in room price, with restaurant having outstanding views of the Falls in 13th floor. Peaceful, cozy room. Clean bathroom, well appointed. Comfortable walking distance to Canadian Falls. Excellent hotel."

"Good"

"Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs."

"yes "

"Very convenient to all places we want to see.. ,local commute rides are just besides accessible.Parking very safe...Very quite ... "

"This is a go to for me. The rooms have kitchenettes, which is super nice to have, especially if staying for an extended period of time. The bathtub/shower combo in the room I had was very nice and deep and the water pressure was strong. The beds are very comfortable and the pillows were nice and firm. The casting feature worked seamlessly so I was able to stream easily. The gym was useful and next time I hope to give myself enough time to use the jacuzzi. All in all another enjoyable experience at this Hotel."

"Be prepared to pay for underground parking $45 a night. No Valet! "

"Clean room. "