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Overview of River Rock Casino Resort

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
42-inch LCD TV with cable channels, iPod docking station

River Rock Casino Resort

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRichmond Night Market5 min walk
    Popular LocationRichmond Centre Mall5 min drive
    AirportVancouver, BC (YVR-Vancouver Intl.)6 min drive
    Popular LocationVanDusen Botanical Garden10 min drive

Choose dates to view prices

1 Bedroom Marina View Suite (Casino Tower)

  • 527 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

1 Bedroom Suite (Casino Tower)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Richmond

River Rock Casino Resort is located on a river and in an area with good airport proximity. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore VanDusen Botanical Garden and Queen Elizabeth Park. Vancouver Aquarium and TELUS World of Science are not to be missed. Guests appreciate the hotel's convenience for public transportation: Bridgeport Station is just steps away.
Popular Location

What's nearby

  • Richmond Night Market - 5 min walk
  • Richmond Centre Mall - 5 min drive
  • VanDusen Botanical Garden - 10 min drive
  • Queen Elizabeth Park - 13 min drive
  • Vancouver General Hospital - 19 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 16 min drive
  • Vancouver International Airport (YVR) - 6 min drive

Restaurants

  • Tramonto — 1 min walk
  • The Buffet — 1 min walk
  • Tramonto at River Rock Casino Resort - 4 min walk
  • Shibuyatei Japanese Restaurant - 9 min walk
  • Italian Tomato - 9 min walk

About this property

River Rock Casino Resort

Boardwalk Richmond hotel in Richmond City Centre, walk to Richmond Night Market
This smoke-free hotel features 3 restaurants, a marina and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a casino, an indoor pool and a 24-hour fitness centre are on-site. All 396 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find iPod docking stations, room service and premium bedding. Weekly housekeeping is available.
River Rock Casino Resort offers 396 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a weekly basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.
Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CAD 21 per night)
  • Electric car charging station on site

Food and drink

  • Breakfast available for a fee: CAD 19.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Conference centre (13000 square feet of space)

Outdoors

  • Marina on site

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Renovations and closures

This property is closed from 16 March 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 11.60 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 19.95 per person (approximately)
  • Valet parking fee: CAD 21 per night
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino Resort Hotel
River Rock Casino Resort Richmond
River Rock Casino Resort Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at River Rock Casino Resort and receive a full refund?
Yes, River Rock Casino Resort offers free cancellation on select room rates, because flexibility matters! Please refer to River Rock Casino Resort cancellation policy on our site for more details about any exclusions or requirements.
Does River Rock Casino Resort have a pool?
Yes, this property has an indoor pool.
Is River Rock Casino Resort pet-friendly?
Yes, River Rock Casino Resort allows cats and dogs (limit 2 per room). There's a fee of CAD 35.00 per accommodation, per day.
How much is parking at River Rock Casino Resort?
Self-parking is free at this property.
What time is check-in at River Rock Casino Resort?
Check-in begins at 4 PM.
What time is check-out at River Rock Casino Resort?
Checkout is at 11 AM.
Where is River Rock Casino Resort located?
Located in Richmond City Centre, this spa hotel is within 1 mile (2 km) of Aberdeen Centre and Richmond Night Market. Richmond Centre Mall is 2.2 mi (3.5 km) away. Bridgeport Station is only a 2-minute walk and Aberdeen Station is 20 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1088 out of 2294 reviews
5 - Excellent 47%
Rating 4 - Good. 789 out of 2294 reviews
4 - Good 34%
Rating 3 - Okay. 238 out of 2294 reviews
3 - Okay 10%
Rating 2 - Poor. 110 out of 2294 reviews
2 - Poor 5%
Rating 1 - Terrible. 69 out of 2294 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The staff was friendly and very accomodating. The kids loved riding up and down the elevators and especially, they loved the pool. All in all, the family had a wonderful time.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well positioned close to the airport and easy access to downtown
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary upgrade which was nice and friendly staff
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020

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