The 4 of us had a very comfortable stay in a 2 bedroom apartment. There are 2 largish bedrooms, 2 bathrooms, a big living/dining room/kitchen and (to our surprise) a small study. The living room and the bedroom with the two singe beds had a nice view of the Petronas tower. The apartment had all the amenities, was very quiet, was cleaned every day, and everything worked as expected. The people at the front desk were very helpful in calling cabs, providing information, making suggestions etc. Lanson Place is very conveniently located a 5 minutes’ walk away from the Changkat Bukit Bintang street with so many great restaurants and bars, and about a 15 minutes from the upscale Pavilion mall. We booked a few months ahead of time and got it at a very reasonable rate. Highly recommended.
My wife and I arrived at the Dorsett after a 13 hour flight from London. The check in time (2pm) was hours away and we were extreemly tired from our journey. The customer assistant at the check in was very nice and allowed us into the room early, we were grateful to be able to go to the room to get some rest.
This hotel is close to the Pavillion shopping mall and also close to rail transport. Transport to the airport is easy via a 15 minute taxi ride to the central railway station where you can catch a train directly to the airport.
This hotel is reasonably priced and offers a very comfortable stay in a good location.
"Great location for Bukit Bintang and the monorail."
After a disappointing/confusing check in, we went to our room and were a bit disappointed at the standard of the room. I would certainly not class it as a deluxe room. Furniture and carpet were rather tired looking and dated. The bathroom was in need of an update too. The air conditioning was effective but not as cool as we'd experienced in other hotels during our trip to Malaysia. The pool area was nice and clean and well maintained. We requested a quiet room but we were on the 10th floor facing the monorail side and it was not quiet at all. I brought this to the attention of the guy who took us up to our room and he just replied with "hotel is full". I had requested a quiet room some months previous to our arrival so not sure why that request could not have been provided! This was our last hotel of a 24 day trip and I have to say that it did mar the end of our trip as we had stayed in some lovely hotels throughout the 3 weeks that were better than the ParkRoyal. Also the cost to have the room until 6 pm was a bit much in comparison to the rate we paid for a full 24 hours stay. Concierge gave incorrect taxi fare to Bird Park, they suggested no more than 15 ringgits and in actual fact the fare was 25 ringgits one way.
Really good hotel even though we did t spend time in the hotel as we were out almost for a full day.
Just one comment on the wifi speed ( yes you get wifi but the speed is really horrible) in the lobby they have a very fast wifi but once you go to your room the story is different.
Overall the experience is satisfied.
Traveller from oman- muscat
Adjacent to Bintang Walk, this hotel is set in the heart of the city’s shopping and business district.Guestrooms include …More
Very friendly staff (especially with our toddler) , very professional that helped us to spend a wonderful Holiday in Kuala Lumpur.
Food was EXCELLENT! ( and I am French fussy eater!!!) We never missed a breakfast and spend all our dinners at the hotel. Plenty of choice! I used the occasion to try Malaysian food and was very pleased! They even prepared our breakfast for the day we were leaving for the airport as we were leaving very early.
The room was comfortable. We had a King bed. the Bathroom was huge compared to the one I went before with a bath and a shower. We requested extra towels that was given to us very quickly.
Swimming pool area is beautiful, very clean. And you can relax there having your coffee.
We were located at the right location, close to everything ( bukit bintang, chinatown, petronas tower, KLCC, aquaria..).
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