The Parkroyal is in an ideal location, you can't really get much better for the price! The breakfast is great, lots of variety and the hotel staff a very friendly. Rooms facing the road can be a little noisy but it didn't bother us
The staff where very helpful and always put a smile on your face.it has been renovated in the last year or so and its very clean. Breakfast is a must so you can start the day with a full belly before heading out.
The staff will help you get anywhere and do anything you want just ask.
My stay was okay, not fancy but good enough. The room was very spacious, with a mini kitchen, microwave, fridge, sink and counter space. This is a huge hotel with lots of facilities such as restaurants, lounges, spas, a well equipped gym, a nice swimming pool etc.
The rooms are priced fair in my opinion and same for food and drinks.
Thanks to housekeeping my room was always thoroughly cleaned.
I rate it less than ☆☆☆☆just because of the dated furnishing. Apart from that it ticked all boxes.
I will check in again should I visit KL in the future because the location is perfect and the staff is just absolutely polite and eager to please.
If available I would love to stay in a non smoking room without a kitchenette.
I have nothing against smokers, I smoke sometimes but never indoors especially where I sleep. Smoking and preparing meals in hotel rooms definitely doesn't help with stains and smell.
We stay 5 nights in the Level Executive Suite 17th floor amazing city view.
Ratio quality/price is good.
Carpets on the corridors need to be renewed.
The only complain is that we got trap between floor on the elevator for 12 minutes, the maintenance employees get us out, little bit scary experience since it is a 18 floors building and the elevator drops from the 10th floor to the 5th in no time, stack and drop between floors, no one in the management contact us to ask about the incident.
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