Title: Ceylonz Suites Kuala Lumpur, Roam Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1951&destination=Kuala+Lumpur%2C+Federal+Territory+of+Kuala+Lumpur%2C+Malaysia&selected=90736134&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Ceylonz Suites Kuala Lumpur, Roam ## Photo gallery for Ceylonz Suites Kuala Lumpur, Roam ![Desk, laptop workspace, iron/ironing board, free WiFi - Ceylonz Suites Kuala Lumpur, Roam (Kuala Lumpur)](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/6cfa4f34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Ceylonz Suites Kuala Lumpur, Roam (Kuala Lumpur)](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/05a0f04c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Ceylonz Suites Kuala Lumpur, Roam (Kuala Lumpur)](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/d83b5a3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Ceylonz Suites Kuala Lumpur, Roam (Kuala Lumpur)](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/cee851bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Ceylonz Suites Kuala Lumpur, Roam (Kuala Lumpur)](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/99daf0dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Pavilion Kuala Lumpur and Petronas Twin Towers, Ceylonz Suites Kuala Lumpur, Roam provides a corner/local shop, a coffee shop/cafe and a garden. In addition to a bar and a gym, guests can connect to free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning £37 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Microwave Showing 9 of 9 rooms ### View all photos for Premium Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/74cda2ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite - Sleeps 4 ### View all photos for Executive Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/f511f9ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Signature Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/65d5e26c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite - Sleeps 4 ### View all photos for Two Bedroom Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/e528828c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite - Sleeps 4 ### View all photos for Executive Studio Suite ![Executive Studio Suite | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/b48e8ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite - City view - 284 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Suite ![Premium Suite | View from room](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/3f4caacd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite - City view - 384 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Presidential Suite ![Presidential Suite | City view](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/7a0c2701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - City view - 411 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Signature Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/71d0f295.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite - City view - 384 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Presidential Suite ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90740000/90736200/90736134/23dde17b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 4 ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10200/10115/e65ca6e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shah Alam Glenmarie Shah Alam - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Ceylonz-Suites-By-Five-Senses.h90736134.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Ceylonz-Suites-By-Five-Senses.h90736134.Hotel-Information) ## About the area Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, Ceylonz Suites Kuala Lumpur, Roam is in a shopping district and near a metro station. Pavilion Kuala Lumpur and Petaling Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. [Visit our Kuala Lumpur travel guide](https://www.expedia.co.uk/Kuala-Lumpur.dx180008) [View more Apartments in Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Apartments.d180008-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14874%2C101.70219&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Tnpec9pJjpc0eCHvfRHqOWoWhO0=) 3 Persiaran Raja Chulan, Kuala Lumpur, 50200 ### What's nearby - ![Kuala Lumpur Forest Eco Park](https://images.trvl-media.com/place/6077300/12b7d67b-50a8-4be3-a385-732af6767b57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Forest Eco Park 2 min walk \- 0.1 miles - ![Kuala Lumpur Tower](https://images.trvl-media.com/place/1951/a28050ee-ca37-438a-9677-979a63b3699f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Tower 7 min walk \- 0.4 miles - ![Petaling Street Market](https://images.trvl-media.com/place/553248621526926410/aad3169c-07c4-4abe-9c42-2f9a7a3cf55a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petaling Street Market 7 min walk \- 0.4 miles - ![Merdeka Square](https://images.trvl-media.com/place/6058801/b33aa881-3dc5-4be5-b6d1-141b1cc56222.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Merdeka Square 10 min walk \- 0.6 miles - ![Central Market](https://images.trvl-media.com/place/6077310/923c656e-b51e-48d0-940a-a96bb9541456.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market 10 min walk \- 0.6 miles ### Getting around - Kuala Lumpur Masjid Jamek Station 10 min walk - Raja Chulan Station 14 min walk - Subang (SZB-Sultan Abdul Aziz Shah) 35 min drive ### Restaurants - Boudoirz 2 min walk - Luce Osteria Contemporanea 6 min walk - Pampas Reserve Grill & Bar 1 min walk - Old Malaya at Jln Raja Chulan 6 min walk - Pampas Old Malaya 5 min walk ## About this property ### Ceylonz Suites Kuala Lumpur, Roam Along with an outdoor pool, this apartment building has a fitness centre and a bar/lounge. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Each apartment provides a TV with cable channels, plus a kitchen with a fridge, an oven and a stovetop. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available on request. Ceylonz Suites Kuala Lumpur, Roam offers 44 air-conditioned accommodations with washers/dryers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Televisions come with cable channels and Netflix. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request. Recreational amenities at the apartment include an outdoor pool and a fitness centre. ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/4000000/3910000/3900400/3900350/a1d08cbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PARKROYAL Serviced Suites Kuala Lumpur Bukit Bintang - Pool - Kitchen - Free Wi-Fi - Air-conditioning 9.0 Wonderful 2,418 reviews £93 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=3900350&PinnedHotelID=3900350&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13120000/13118000/13117977/958751f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Kuala Lumpur City Centre by IHG Golden Triangle - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,000 reviews £45 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=13117977&PinnedHotelID=13117977&HadPinnedHotel=true®ionId=-1&adults=2) ![15 outdoor pools](https://images.trvl-media.com/lodging/110000000/109800000/109796300/109796254/7a2b9211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayatt Bukit Bintang Imbi - 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Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.6 Excellent 193 reviews £42 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=110541415&PinnedHotelID=110541415&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=90736134&PinnedHotelID=90736134&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=90736134,3900350,13117977,109796254,13266168) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Parking on site (MYR 5 per day) - Limited on-site self parking ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Full-sized refrigerator/freezer - Hob - Oven - Tea bags/instant coffee ### Dining - A bar/lounge - A coffee shop/cafe - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate dining area - Separate sitting area ### Entertainment - 40-inch TV with cable channels - Netflix - Streaming services ### Outdoor areas - Garden ### Laundry - Washer/dryer ### Work spaces - Business centre - Desk chair - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (91 centimetre wide door) - Wheelchair-accessible path to lift - Designated smoking areas (fines apply) ### Services and conveniences - Grocery/convenience store - Housekeeping (on request) (for a fee) - Iron/ironing board - Limited-hour front desk ### Location highlights - In a shopping district - In the city centre - Near a health/beauty spa - Near a metro station - Near an outlet shopping centre ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 44 units - Garden - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MYR 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: MYR 5 per day - Cleaning/housekeeping/linen fee: MYR 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ceylonz Suites by Five Senses Ceylonz Suites Kuala Lumpur, Roam Apartment Ceylonz Suites Kuala Lumpur, Roam Kuala Lumpur Ceylonz Suites Kuala Lumpur, Roam Apartment Kuala Lumpur ## Frequently asked questions ### Does Ceylonz Suites Kuala Lumpur, Roam have a pool? ### How much does it cost to stay at Ceylonz Suites Kuala Lumpur, Roam? ### Is Ceylonz Suites Kuala Lumpur, Roam pet-friendly? ### How much is parking at Ceylonz Suites Kuala Lumpur, Roam? ### What time is check-in at Ceylonz Suites Kuala Lumpur, Roam? ### What time is check-out at Ceylonz Suites Kuala Lumpur, Roam? ### Where is Ceylonz Suites Kuala Lumpur, Roam located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ceylonz Suites Kuala Lumpur, Roam Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Amenities ### 8.8 Property conditions & facilities 10 - Excellent 14 8 - Good 4 6 - Okay 3 4 - Poor 1 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Edmond 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Check-in was smooth and the room was clean. Had a comfortable and pleasant stay. Recommended! ##### Edmond Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Edrie Georgiena 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was clean, comfortable, and well-maintained. The space felt cozy, and the amenities provided were sufficient for a pleasant stay. Overall, a good experience and would recommend. ##### Edrie Georgiena Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Robbie Antonio 28 Jun 2024 Liked: Property conditions & facilities, communication Loved the area around so many places to eat and walk around, and the property has a nice cafe to enjoy and a couple gardens to sit and to enjoy ##### Robbie Antonio Stayed 10 nights in Jun 2024 Verified ### 8/10 Good #### Michael 30 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication This was our first time staying at a property that was like a condo unit. The advertisement said it was going to have a washer/dryer and a full size fridge which it never had when we arrived. This was very disappointing as we brought just enough clothing for half our trip in hopes to wash them half way through. The shower did not have a curtain so the water went everywhere. There was a huge problem with ants or small bugs that were crawling all over the countertop. The location was great and central and the view was beautiful. The front desk staff were very helpful and it was a really busy place. ##### Michael Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Robert 28 Feb 2026 Liked: Cleanliness, amenities, communication Amazing value, beautiful views and the roof top is the best in KL!' ![](https://a.travel-assets.com/ugc/hotel-reviews/cb82267b-a25e-4c8d-8dfc-61dde7f7c579-1772259189068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Lexter 19 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice environment and nice room, view with KLCC is awesome at night, spend a really wonderful night here, will come back again soon, thanks to Five Senses ##### Lexter Verified ### 10/10 Excellent #### Lance 21 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice place, aircond yes Location good, wifi Price reasonable Environment good ##### Lance Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Kitson 22 May 2023 Liked: Cleanliness, property conditions & facilities, communication Nice property, great view! Able to see klcc/ kl tower from the room. ##### Kitson Verified ### 6/10 Okay #### Rashaad 9 Oct 2023 Wish they had Daily house keeping and cleaner rooms to begin with ##### Rashaad Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Jeffrey 28 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Front desk was no help with services or knowledge of surrounding area. ##### Jeffrey Stayed 4 nights in Aug 2024 Verified ### 8/10 Good #### Sulaiman 4 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The wifi was not so strong and no TV channels were available. Otherwise, everything else was great. ##### Sulaiman Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Theresa 1 Jul 2023 Liked: Cleanliness, amenities, communication The hotel is clean but there is no washing machine in the premier suite as advertised. ##### Theresa Stayed 14 nights in Jun 2023 Verified ### 2/10 Terrible #### Noor 13 Jan 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication It was awful the washroom flooding while I’m shower and I tell them twice come have a look and I have the video to show that I have proof and so slimy. Awful disgusting this is my second stay. ##### Noor Stayed 2 nights in Jan 2024 Verified ### 4/10 Poor #### kusay 5 Aug 2023 Liked: Cleanliness Disliked: Room comfort, communication The unit was clean however no one showed up to clean it and to change towels during my 3 days stay. I asked reception for complimentary tea coffee and sugar and they put some in my room but didn't even bother to look at cleaning the unit or replacing the towels. The shower space has no door and water was every where.. the drain in the bathroom is faulty and get flooded every time I brushed my teeth. Location is good though.. its walking distance to BB centre and china town ##### kusay Stayed 3 nights in Jul 2023 Verified ### 2/10 Terrible #### Verified traveller 11 Dec 2023 #### Scam - stay away This is a scam. The company that is advertising the stay through Hotels.com charges a "deposit" fee at check-in which they don't cancel upon checkout. Instead, after charging you, the front desks says that they are NOT the hotel company and won't be canceling the charge upon checkout. Instead, they point you to a shady Whatsapp number (!) which automatically sends a link to a form to complete with all your personal banking details for a supposed refund via bank transfer (!!). I have NEVER seen this from a hotel company - but it turns out this is not a real hotel company and it seems more like a scam. They are not legit and there are at least 10 other scammy companies with various Whatsapp numbers listed at the front desk. I am spending hours with Hotels.com "customer service" which continue to push back on a refund on their end, even though they are the booking agent. At the same time, they are allowing this scam on their website. I never write reviews, but I want to warn others to stay away and I hope it saves someone else from these problems. ##### Verified traveller Stayed 2 nights in Dec 2023 Verified ### 6/10 Okay #### Verified traveller 8 Aug 2023 #### ゴージャスな気分を味わうためのホテルではない ホテルではないです。特にサービスはなし。ホテルに泊まってゴージャスな気分を味わいたいのであれば、ここは避けるべき。そんなに安くもないし、このホテルのポジションはよく分からなかった、と言うのが正直なところ。 ##### Verified traveller Stayed 2 nights in Aug 2023 Verified ### 8/10 Good #### Verified traveller 16 Dec 2024 Liked: Room comfort ##### Verified traveller Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Verified traveller 18 Nov 2024 Liked: Cleanliness, room comfort, communication ##### Verified traveller Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Lee 2 Jan 2024 Liked: Cleanliness, room comfort, communication ![](https://a.travel-assets.com/ugc/hotel-reviews/354FE004F5E87BD978E8AC81F2928ACDF90A942F1704193991320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lee Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Noor 28 Dec 2023 ##### Noor Stayed 2 nights in Dec 2023 Verified ### 6/10 Okay #### Verified traveller 4 Jul 2023 Disliked: Cleanliness ##### Verified traveller Stayed 4 nights in Jun 2023 Verified ### 10/10 Excellent #### Chu-I 24 Jun 2023 Liked: Cleanliness, room comfort, communication ##### Chu-I Stayed 2 nights in Jun 2023 ### Expedia's Latest Trends ### Hotels > - 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