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"Just during check in i have to wait in long que. maybe can provide more staff or can check in online. Others is good"

"Good service. The breakfast buffet on Saturday was good."

"Parking bit worse here because it share with KLCC parking."

"Amazing"

"I love my stayed in this hotel. I booked my room The Level King.. the room is amazing with nice view."

"The best luxury hotel stay we've been in. Family oriented, services and hospitality warm, friendly and welcoming. Breakfast buffet that comes with it is superb. They make you feel at home. Will go again if given chance again."

"Arrived at around 4.30pm but had to wait for about 1 hour for check in as the rooms were not ready. Other than that all is well. They however compensated the late check in with late check out. Excellent service by hotel staffs."

"Location is good. The breakfast is simple. Unlucky after eat the breakfast I get food poisoning 😔 see doctor and check out early. My 3rd day of CNY. All overall the hotel is good. Recommend"

"nice location and easy access to shopping facilities"

"The hotel is cozy and quaint. Booked the single room but got an upgrade for the standard room which was super comfortable. Had three friends over and it didn't feel cramped at all. The staff are also very nice and hospitable. It's also super close to the Bukit Bintang MRT station which makes travelling ..."