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Great service from all staff starting from checkin, concierge, inroom dining and best of all cater to our needs of early breakfast due to Ramadan. Keep it up!!
Had a great time at the Hyatt, good base to explore the city from. Spent a lot of time at the hotel using their excellent facilities, pool, spa and gym. The food at the hotel restaurants was of a very high quality. The staff were just amazing, enthusiastic and efficient
We are large family with 4 young boys and the staff where really great with them. We had connecting rooms and they were on the large side. The buffet is best for breakfast and lunch - the dinner was a bit pricey. The second night we went to the connecting mall and had hawker food which was great. ...
The reservation staffs were good and accommodating. but certain staffs at reception need more training especially those who failed to appreciate local guests (not all of them). there were few reception staffs very lacking in smile and show unpleasant face to guests.
Definitely worth the stay. Hotel staff was friendly & helpful. My batt was low & asked them to charge it for me & returned it to me once it was fully charged. Really happy with the service there, hope to come back here soon again thanks royale chulan!
The hotel was very noisy, with loud music being played from 7.30 in the morning until well past 10pm. We could hear it from our hotel room every day despite being told by reception staff that it was only a one-off. The room was comfortable, though somewhat dated. The shuttle bus to the shopping centre ...
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