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Shangri-La Kuala Lumpur

5.0 star property
Family-friendly hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Shangri-La Kuala Lumpur

Lobby
Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Front of property
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
The current price is £88
includes taxes & fees
9 May - 10 May
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed (Business)

Executive Room, 1 King Bed (Business) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Business)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds (Selection)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed (Premier)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Club Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Executive King

Premium bedding, minibar, in-room safe, desk

Family Executive King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 797 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Selection)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 12 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles
  • KLCC Park - 16 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Xin Cuisine - ‬6 min walk
  • ‪Arthur's Bar & Grill - ‬1 min walk
  • ‪Melting Pot Cafe - ‬5 min walk
  • ‪Lemon Garden Cafe - ‬1 min walk
  • ‪Lemon Garden 2 Go - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly hotel near Kuala Lumpur Tower
A short walk from Petronas Twin Towers and Suria KLCC Shopping Centre, Shangri-La Kuala Lumpur provides a poolside bar, a terrace and shopping on-site. Treat yourself to a body treatment, a massage or hydrotherapy at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and a computer station
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 662 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Languages

Chinese (Mandarin), English, Hindi, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (84,573 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 174.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on 9 May 2025 start from £88.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Kuala Lumpur Forest Eco Park, Suria KLCC Shopping Centre and Petronas Twin Towers. Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre are also within 15 minutes. Bukit Nanas Station is only a 5-minute walk and Dang Wangi Station is 8 minutes.

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Shangri-La Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohan

Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdalla

Excellent hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Very central and ideally placed for walking around the city to see the sights, shopping and dining, friendly staff and a great service would highly recommend!
Stayed 8 nights in Mar 2025

10/10 Excellent

uzma

Very comfortable stay. Beds were very comfortable and breakfast was varied and delicious. Staff were helpful and polite. Good central location.. very vlesn.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Great location. Good food options around the area, and in the hotel. Travelling on business and this is my choice in KL
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Fantastic hotel offering great food and accommodation with friendly and helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tenney

Excellent shuttle services to 4 major shopping centers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alfred

Very nice hotel
Stayed 6 nights in Jan 2025

10/10 Excellent

Shalini

Excellent experience at the KL shangri-la! On entry the vibe of the lobby, customer service takes you in royally. The buffet is plentiful with local specialities added. We purchased the lounge experience, well worth it!
Stayed 1 night in Mar 2025

10/10 Excellent

HEMENDRA

Great stay. Lovely staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Deleep

Exelaint service . Top notch customer care.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirei Eleison

We’re really pleased with our stay as it is a very nice hotel, modern and with all the facilities needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

It is an amazing hotel. The best I've ever stayed in.
Stayed 1 night in Nov 2024

10/10 Excellent

Ting Fan

Luxurious and spacious room with good dining options, also within walking distance to attractions and shopping areas.
Stayed 1 night in Dec 2024

10/10 Excellent

Mr Grant

1st Class and an amazing hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Shirley

The stay was very pleasant and staff were very friendly and helpful towards our needs. Had an amazing New Year’s Eve countdown party where kids were catered for which makes our stay more enjoyable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

A truly amazing place! Always coming back.
Stayed 12 nights in Dec 2024

10/10 Excellent

Robert

Exceptional hotel. Great restaurants, nice lobby area, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Ping

The front desk - Shermin was super friendly and she noticed and called out on my partner’s birthday and sent a cake to our room. This came as a lovely surprise to both of us. We enjoyed the dinner at Arthur’s and scrumptious breakfast buffet at Lemon Garden!
Stayed 1 night in Feb 2025

10/10 Excellent

Yasar

Amazing honeymoon experience

Great hotel very clean and nice. Best hotel i have ever stayed at
Stayed 3 nights in Nov 2024

10/10 Excellent

kayvan

I didn't received the room upgrade, instead they gave me free breakfast buffet and lounge access. Helpful and friendly staffs. This hotel is within walking distance of Petronas towers and 2 very nice shopping centers. This hotel is a true 5 start hotel.
Stayed 13 nights in Jan 2025

10/10 Excellent

Nicola

Great place to stay

Great hotel great service, in a very good position
Stayed 1 night in Sep 2024

10/10 Excellent

Priyan

Service and attention to details
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikhil

Great hotel for business
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosemary

Lovely people as alway
Stayed 2 nights in Jan 2025