Title: Shangri-La Kuala Lumpur Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Kuala Lumpur Fitness classes and rejuvenating massages await guests who can spend their days relaxing in beautiful garden surroundings at this urban retreat ## Photo gallery for Shangri-La Kuala Lumpur ![City view - Shangri-La Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/153f2cf4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs - Shangri-La Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/a88142e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Shangri-La Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/49cc817c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Shangri-La Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/fc3876f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Shangri-La Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/c3d8dffb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Kuala Lumpur, steps from Petronas Twin Towers, offers a vibrant city escape. Enjoy the spa, poolside bar, and on-site shopping. Free in-room WiFi and a coffee shop are available. Nearby attractions include KLCC Park and Suria KLCC Shopping Centre. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Parking included - Free Wi-Fi £88 includes taxes & fees 11 Feb - 12 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20634&PinnedHotelID=20634&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/e2f58a59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 24 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 398 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Executive Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/d943cfb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 9.6 Exceptional 18 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 419 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for Horizon Club, Executive Room, 1 King Bed ![Horizon Club, Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/w3837h2313x3y3-a410a67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club, Executive Room, 1 King Bed 9.4 Exceptional 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding - 420 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for Premier Suite, 1 King Bed (Selection) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/33da5b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed (Selection) 9.4 Exceptional 6 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV - 861 sq ft - Sleeps 4 - 1 King Bed - City view ### View all photos for Executive Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/13d85517.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds 9.4 Exceptional 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 420 sq ft - Sleeps 3 - 2 Single Beds - City view ### View all photos for Horizon Club, Executive Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/13d85517.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club, Executive Room, 2 Single Beds 9.0 Wonderful 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding - 420 sq ft - Sleeps 3 - 2 Single Beds - City view ### View all photos for Family Suite, 1 King Bed (Premier) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/33da5b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed (Premier) 9.2 Wonderful 5 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV - 861 sq ft - Sleeps 4 - 1 King Bed - City view ### View all photos for Executive King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/895feac1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ### View all photos for Executive Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/0235c206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ### View all photos for Horizon Club Executive King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/489500c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Executive King Room - Sleeps 2 ### View all photos for Horizon Club Executive Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/0235c206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Executive Twin Room - Sleeps 2 ### View all photos for Family Premier Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/489500c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Premier Suite - Sleeps 2 ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/ea0bcac7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Horizon Club Executive Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/489500c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Executive Room - Sleeps 2 ### View all photos for Premier Selection Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/d3b7e14a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Selection Suite - Sleeps 2 ### View all photos for Premier Selection Suite 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/8f31cef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Selection Suite 1 King Bed - Sleeps 2 ### View all photos for Family Executive King Room Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/c4b1f07e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Executive King Room Non Smoking - Sleeps 2 ### View all photos for Premier Business Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20700/20634/b046c8ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Business Room - Sleeps 2 ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200600/200564/2ff9e531.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) ## About the area Located in Golden Triangle, a neighbourhood in Kuala Lumpur, Shangri-La Kuala Lumpur is in the entertainment district and near a metro station. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Kuala Lumpur travel guide](https://www.expedia.co.uk/Kuala-Lumpur.dx180008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15436%2C101.70634&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ePjwyhJ0P1EDVgMHkOqCyC8PHoo=) 11 Jalan Sultan Ismail, Kuala Lumpur, 50250 ### What's nearby - ![Bukit Nanas Forest Reserve which includes a city and a suspension bridge or treetop walkway](https://images.trvl-media.com/place/6077300/12b7d67b-50a8-4be3-a385-732af6767b57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Forest Eco Park 3 min walk \- 0.2 miles - ![One good #photography spot to capture the #KualaLumpur #skyscrapers is from #KL #Tower. The ticket fare is not as expensive as The Twin #KLCC Tower. The view is amazing from above with the hill as the background. Maybe if you go taking pictures at dusk or night, you will get a better result than this.](https://images.trvl-media.com/place/1951/a28050ee-ca37-438a-9677-979a63b3699f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Tower 5 min walk \- 0.3 miles - ![Twin Towers](https://images.trvl-media.com/place/1951/e6ad8021-e8a4-425b-b23b-6418d3bb5aef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suria KLCC Shopping Centre 10 min walk \- 0.6 miles - ![Petronas Twin Towers which includes a city, modern architecture and central business district](https://images.trvl-media.com/place/6058799/efa8a31f-9d36-48fe-ae8d-02344fb93047.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petronas Twin Towers 10 min walk \- 0.6 miles - ![KLCC Park showing a garden, a high-rise building and a city](https://images.trvl-media.com/place/6152226/ea74e9b2-d1ab-458b-94e8-c7fffac2f064.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KLCC Park 12 min walk \- 0.7 miles ### Getting around - Kuala Lumpur Masjid Jamek Station 2 min drive - Bukit Nanas Station 5 min walk - Kuala Lumpur International Airport (KUL) 47 min drive ### Restaurants - Lemon Garden Cafe 5 min walk - Arthur's Bar & Grill, Shangri-La Hotel 2 min walk - Lorong Perak Food Stalls 6 min walk - HAN Modern Korean Grill 2 min walk - Seeds Origin 3 min walk ## About this property ### Shangri-La Kuala Lumpur Family-friendly hotel near Suria KLCC Shopping Centre Located close to Petronas Twin Towers and KLCC Park, Shangri-La Kuala Lumpur provides a poolside bar, a terrace and shopping on-site. Treat yourself to a facial, reflexology or hydrotherapy at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Express check-in, supervised childcare (surcharge) and multilingual staff - Guest reviews speak highly of the helpful staff and walkable location Room features All 662 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the overall comfort rooms at the property. Other amenities include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and bidets - LCD TVs with premium channels - Wardrobes/cupboards, separate sitting areas and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/7057eaf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids’ pool - Parking included 9.4 Exceptional 1,008 reviews £111 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5232813&PinnedHotelID=5232813&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/1000000/430000/426000/425974/3ba3f40c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Kuala Lumpur by IHG Kuala Lumpur City Centre - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 1,003 reviews £112 includes taxes & fees 30 Jan - 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Pool - Spa - Kids’ pool - Free Wi-Fi 8.8 Excellent 1,004 reviews £119 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=54219&PinnedHotelID=54219&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Train station pick-up shuttle (surcharge) - Shopping centre shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas ### Things to do - Children's pool - Fitness classes - Full-service spa - Health club - Hot tub - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Children's pool - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 15 meeting rooms - Computer station - Conference centre (84,573 square foot of space) ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Reflexology - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Doorbell and phone notification - Lever door handles - Lift (114 centimetre wide door) - Phone accessibility kit - Stair-free path to entrance - Thin carpet in room - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 28 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 174.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 400 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 98 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MYR 174.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Kuala Lumpur Shangri-La Hotel Shangri-La Kuala Lumpur Kuala Lumpur Hotel Shangri-La Kuala Lumpur Shangri-La Kuala Lumpur Shangri-La Hotel Shangri-La Hotel Kuala Lumpur Shangri-La Kuala Lumpur Shangri-La Kuala Lumpur Hotel Shangri La Hotel Kuala Lumpur Shangri La Kuala Lumpur Shangri-La Kuala Lumpur Hotel Shangri La Hotel Kuala Lumpur Shangri-La Kuala Lumpur Kuala Lumpur Shangri-La Kuala Lumpur Hotel Kuala Lumpur ## Frequently asked questions ### Does Shangri-La Kuala Lumpur have a pool? ### How much does it cost to stay at Shangri-La Kuala Lumpur? ### Is Shangri-La Kuala Lumpur pet-friendly? ### How much is parking at Shangri-La Kuala Lumpur? ### What time is check-in at Shangri-La Kuala Lumpur? ### What time is check-out at Shangri-La Kuala Lumpur? ### Where is Shangri-La Kuala Lumpur located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Kuala Lumpur Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 746 8 - Good 173 6 - Okay 50 4 - Poor 19 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Luke 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with excellent staff. ##### Luke Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Isabel 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staffs all around the hotel were really friendly and welcoming. The room I booked was well maintained as well! Would loved it more if they had a cocktail bar in the hotel :) ##### Isabel Stayed 2 nights in Jan 2026 ### 8/10 Good #### janice 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is perfectly situated for sightseeing in Kuala Lumpur. Staff are very friendly. The room was spotlessly clean and well presented. ##### janice Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Anurag 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location to get around main sites in Kualalampur ##### Anurag Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Stuart 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms. ##### Stuart Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Hui-Ming 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is good. Everything works (usually does not in other KL hotels), including the inbuilt USB charger. Staff are also very courteous. Free car parking for guests too. ##### Hui-Ming Stayed 1 night in Dec 2025 ### 10/10 Excellent #### MUHAMMAD IQBAL J 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Right from check in , the stay was excellent They got us checked in early as room was ready Staff was very professional and pleasant ##### MUHAMMAD IQBAL J Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Nelson 7 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience and the staff were so wonderful. ##### Nelson Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alexander Solhus 25 Oct 2025 Liked: Cleanliness Excellent hotel, very good location too. The staff are amazing - always taking great care of you! ##### Alexander Solhus Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### prab 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean,friendly staff ##### prab Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sairah 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an excellent experience. I was a bit apprehensive travelling with an infant and a newborn but they made us feel so welcome. From the tent for my infant to the small amenities and friendly staff - it was one of the best stays that we have had. Highly recommend! ##### Sairah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Lay khim 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable bed, friendly staff, very good breakfast. We enjoyed our stay very much. Thank you. ![Breakfast with a lot of variety ](https://a.travel-assets.com/ugc/hotel-reviews/a65d0160-3aa1-4dfb-9e65-02a307eea2b0-1762255108435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Only good vibes lobby](https://a.travel-assets.com/ugc/hotel-reviews/3773d4d6-5aaa-4cbb-ae97-8e244c804e4c-1762255108427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Convenient shuttle service ](https://a.travel-assets.com/ugc/hotel-reviews/fd099956-1a5e-4c0d-bfcd-3de615971d50-1762255343801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Delicious mooncakes ](https://a.travel-assets.com/ugc/hotel-reviews/1ea5205c-ece0-430f-bd7b-5851195c5a01-1762255343585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lay khim Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### EMI 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked the breakfast buffet because it offered a wide variety of choices. Also, the room was well-maintained and clean, which was great. ##### EMI Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Evonne 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in the Horizon Lounge room and had a good breakfast everyday. Room condition is a bit aged and should have a makeover soon. Bed mattress was excellent though - had very good sleep every night! Hotel is close and walkable to Pavilion and KLCC ![](https://a.travel-assets.com/ugc/hotel-reviews/f21ed741-f4da-4fc1-a3af-0d55afc8db2a-1765706482135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Evonne Stayed 2 nights in Dec 2025 ### 8/10 Good #### Faysal 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities IT IS NICE AND QUIET THE BREAKFAST WAS AMAZING. ##### Faysal Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Andrew 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities clena room, staff service, staff amenities, gym and pool ##### Andrew Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Corneliu 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything from service up to a very good breakfast was excellent. Hotel atmosphere is very good. Rooms are very clean. The hotel itself is very well placed. ##### Corneliu Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### William 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room and wonderful service. We paid for an upgrade to the horizon suite (no complimentary upgrade) and had the most lovely time. The horizon club was also excellent with cocktail hour and afternoon tea. The hotel breakfast was varied and delicious. ##### William Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Marilyn 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, all staff at the facility were super nice and went above and beyond to lend a helping hand, offer advice and make sure everything was ok. Room was amazing and had everything I needed. ##### Marilyn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Shiau Teen 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good experience. Convenience location ##### Shiau Teen Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Minesh 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As you would expect lovely hotel. We upgraded to the horizon and made use of the lounge extensively. The staff at the club were so nice. Room was amongst the best I've stayed in. Breakfast is amazing with huge choice - chinese/indian/western choices. Healthy choices. Hotel is a short 7 minute walk to the Petronas towers and fountains. If you are travel weary and want some luxury stay here to recharge. ##### Minesh Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Robert 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing return to KL Back in KL after 5 years and it was even better than we remember it… especially the set up and service from the staff at the Shangri-La. From the very moment we walked in and all through our stay the staff were brilliant, especially towards our kids who absolutely loved every moment. Little extra touches like cake and balloons for my wife’s birthday made it even better. We’ll definitely be back here for our trip next October! ![Pool to ourselves](https://a.travel-assets.com/ugc/hotel-reviews/8fc5862f-2079-4656-8845-b718e6e23f9e-1760780949614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Extra balloons for my wife’s birthday… the kids loved these ](https://a.travel-assets.com/ugc/hotel-reviews/a54663fa-eedd-451d-a6bd-7a24df309320-1760780948133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The tent for the kids and sunset ](https://a.travel-assets.com/ugc/hotel-reviews/9950d35f-5f76-423f-b5b7-0e36146c0286-1760780947382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Edgar 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### On busisness Convenient and good location and service ##### Edgar Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mohammed 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel and staff! Will definitely be back. ##### Mohammed Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Dandan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hospitality and Asian culture, cosy and solid feeling; breakfast choices are amazing, we enjoyed the staying. thank you! ##### Dandan Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [AGILE Residences by Luna](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-AGILE-Residences-By-Luna.h109149426.Hotel-Information) > > [Sky Suites KLCC by Luna Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sky-Suites-KLCC-By-Luna-Suites.h92971845.Hotel-Information) > > [Ascott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ascott-Kuala-Lumpur.h1548248.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Anantara Grand Hotel Krasnapolsky Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-NH-Collection-Amsterdam-Grand-Hotel-Krasnapolsky.h25618.Hotel-Information) > > [Sunway Putra Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Putra-Hotel-Kuala-Lumpur.h905209.Hotel-Information) > > [Ascott Star KLCC Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ascott-Star-KLCC-Kuala-Lumpur.h74595055.Hotel-Information) > > [Expressionz Professional Suites by SYNC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-SYNC.h31824682.Hotel-Information) > > [Pavilion Bukit Bintang Modern Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Bukit-Bintang-Modern-Suites.h23265918.Hotel-Information) > > [Sunway Resort Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Resort-Hotel.h68314.Hotel-Information) > > [Somerset Damansara Utama Petaling Jaya](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Somerset-Damansara-Uptown-Petaling-Jaya.h16198559.Hotel-Information) > > [Sleeping Lion Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sleeping-Lion-Suites.h91935335.Hotel-Information) > > [Eaton Residences KL by Plush](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Eaton-Residences-KL-By-Plush.h84581124.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [Fraser Place Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Fraser-Place-Kuala-Lumpur.h2759215.Hotel-Information) > > [Mana-Mana Suites at Scarletz KLCC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information) > > [GOLDEN PALACE HOTEL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-GOLDEN-PALACE-HOTEL.h89371421.Hotel-Information) > > [All-Inclusive Hotels in Turkmenistan](https://www.expedia.co.uk/Destinations-In-Turkmenistan-All-Inclusive-Hotel.0-0-d11411-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Z Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Z-Hotel.h42590568.Hotel-Information) > > [The Colony & The Luxe, Kuala Lumpur by Canopy Lives](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Colony-The-Luxe-By-Five-Senses.h90736505.Hotel-Information) > > [Cozy Hotel at KL Sentral](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Cozy-Hotel-KL-Sentral.h19476172.Hotel-Information) > > [Star Suites KLCC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rest-Star-Residences-KLCC.h53164709.Hotel-Information) ### Flights > [Flights from Belfast (BHD) to Killarney (KIR)](https://www.expedia.co.uk/lp/flights/bhd/kir/belfast-to-killarney) > > [Flights from Newark (EWR) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/ewr/man/newark-liberty-intl-airport-to-manchester) ### Activities > [Things to do in Panama](https://www.expedia.co.uk/Things-To-Do-In-Panama.d142.Travel-Guide-Activities) ### Packages ### General ---