Search Hotels with Laundry Service in Kuala Lumpur City Centre

"Beautiful property, very clean. Friendly staffs. Expensive area but it’s worth the services. However, internet and phone reception were not reliable from my room"

"It was a nice hotel in the middle of all the action. It was very busy in the area, ancross from the Pavilion, and traffic is always bad. The staffs are extremely friendly and helpful. The buffet breakfast on the lower level was delicious. There are many Malay choices. Faies served us every morning. Extremely good and friendly guy. Made special roti for us each morning. The room is clean, big and has high ceiling. But the bathroom requires some quick maintenance. The sink faucet is loose and wobble. The toilet paper holder and the make up mirror are also loose. All these needs, are tightening with a screwdriver. The hangers in the closet are not the same set, they are a few different shapes. No big deal, but they his is a 5 stars JW Marriott and the bar should be set higher."

"Superb hotel, wouldn't hesitate to stay again. Beautiful club lounge. Great staff and service. Loved the pool area on 10th floor."

"The room was meticulously maintained. The staff were all very helpful and professional. The variety of foods served at the restaurant for breakfast was very good."

"The staff and rooms were amazing. Great location. The only think they could improve on is the breakfast"

"Duty Manager Farisha is terrible. No training about customer retention and customer service. Even the check in team lacks service with smile approach."

"Great central location. Friendly and professional staff. Nice rooms and the shower pressure was amazing. Really nice gym, with a lot of equipment and a relaxing pool area. The breakfast buffet was outstanding and the meals I had at the JP Teres restaurant were excellent. I would for sure stay here again, and I highly recommend. "

"poor maintenance of the air conditioning. The noise is extremely loud in the evening and I could barely get a sleep."

"The room was clean and the staff was kind and helpfull."