Title: Banyan Tree Kuala Lumpur Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=22812809&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banyan Tree Kuala Lumpur Urban sanctuary in Kuala Lumpur where travelers can relax by the outdoor pool, enjoy spa treatments, and dine under the stars at two restaurants ## Photo gallery for Banyan Tree Kuala Lumpur ![Banyan Tree Suite | Living area | LED TV - Banyan Tree Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/36b15f04.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/7a422076-1cc3-4e34-96b6-11d56bc70e19-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Sky Sanctuary Suite | Living area | LED TV - Banyan Tree Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/1cadcd27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Banyan Tree Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/31c5c508.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sky Sanctuary Suite | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes - Banyan Tree Kuala Lumpur (Kuala Lumpur)](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/3b71a18e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Banyan Tree Kuala Lumpur, in the city center, offers a peaceful retreat with an outdoor pool and sun loungers. Guests can book spa treatments or dine at two restaurants with al fresco options. Multilingual staff and free self-parking enhance the experience. ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Pool - Parking included - Spa - Room service £238 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22812809&PinnedHotelID=22812809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Banyan Retreat, 1 King Bed ![Banyan Retreat, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/aa1f258a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Banyan Retreat, 1 King Bed 10.0 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 549 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Signature Banyan Retreat, 1 King Bed ![Signature Banyan Retreat, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/ac875c79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Banyan Retreat, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 549 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View ![Signature Sky Retreat, 1 King Bed, KL Tower View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/01c690cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Sky Retreat, 1 King Bed, KL Tower View 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 581 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View ![Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/f718db08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Suite, 1 King Bed, Twin Tower View or City Skyline View ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Premium bedding Separate bedroom Shower/bath combination Private bathroom - 549 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) ![Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/be0e8dc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer - 969 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Banyan Retreat, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/6e38981f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Banyan Retreat, 2 Twin Beds ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 549 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Signature Banyan Retreat, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/6e38981f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Banyan Retreat, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 678 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Signature Sky Retreat, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/6e38981f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Sky Retreat, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 581 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Sky Sanctuary Suite ![Sky Sanctuary Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/4d78e798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Sanctuary Suite ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Premium bedding Separate bedroom Shower/bath combination Private bathroom - 1248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Banyan Tree Suite ![Banyan Tree Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/34c74920.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Banyan Tree Suite ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Premium bedding Separate bedroom Shower/bath combination Private bathroom - 3369 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Signature Wellbeing Retreat King ![Signature Wellbeing Retreat King | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22820000/22812900/22812809/4bb8dde3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Wellbeing Retreat King ### Highlights Soundproofed Air conditioning LED TV Premium bedding Shower/bath combination Private bathroom Hairdryer Bidet - 678 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200600/200564/2ff9e531.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15006%2C101.71419&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6pocW8rWQiB1AKUa7Y1XCcFzJPY=) 02 Jalan Conlay, Kuala Lumpur, 50450 #### What's nearby - Pavilion Kuala Lumpur \- 3 min walk \- 0.2 miles - Kuala Lumpur Convention Centre \- 5 min walk \- 0.3 miles - KLCC Park \- 7 min walk \- 0.4 miles - Suria KLCC Shopping Centre \- 9 min walk \- 0.5 miles - Petronas Twin Towers \- 12 min walk \- 0.7 miles #### Getting around - Kuala Lumpur Masjid Jamek Station - 3 min drive - Raja Chulan Station - 7 min walk - Kuala Lumpur International Airport (KUL) - 46 min drive #### Restaurants - ‪Kyöchon 1991 - ‬1 min walk - ‪Vertigo - ‬1 min walk - ‪Sedap Restaurant - ‬1 min walk - ‪Grand Imperial Restaurant - ‬1 min walk - ‪Enju Japanese Restaurant - ‬10 min walk ## About this property ### Banyan Tree Kuala Lumpur Luxury hotel near KLCC Park Close to Pavilion Kuala Lumpur and Suria KLCC Shopping Centre, Banyan Tree Kuala Lumpur provides dry cleaning/laundry services, 2 bars and a gym. Indulge in a body treatment, a body scrub and a massage at Banyan Tree Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and al fresco dining. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and a lift - A 24-hour front desk, meeting rooms and concierge services - Guest reviews give top marks for the helpful staff Room features All 55 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with bidets and shower/bath combinations - Wardrobes/cupboards, highchairs and electric kettles ## Similar properties ![Cocktail bar](https://images.trvl-media.com/lodging/22000000/21130000/21122700/21122615/c0c2d6fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 386 reviews £270 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=21122615&PinnedHotelID=21122615&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/35000000/35000000/34993200/34993183/72953254.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EQ Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 593 reviews £160 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=34993183&PinnedHotelID=34993183&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/7057eaf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - 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Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,000 reviews £150 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=200564&PinnedHotelID=200564&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31930000/31929900/31929867/7cb0a386.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The RuMa Hotel and Residences Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 432 reviews £184 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=31929867&PinnedHotelID=31929867&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31620000/31618700/31618683/2b525f0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur City Centre - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 808 reviews £111 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=31618683&PinnedHotelID=31618683&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/15000000/14900000/14898800/14898702/112f1953.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 248 reviews £236 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=14898702&PinnedHotelID=14898702&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/107000000/106540000/106539000/106538933/ab701ce1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Kuala Lumpur Golden Triangle - Pool - Hot tub - Spa - Parking included 9.8 Exceptional 7 reviews £297 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=106538933&PinnedHotelID=106538933&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/90000/81800/81788/1ffb0d64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Kuala Lumpur Golden Triangle - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,003 reviews £131 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=81788&PinnedHotelID=81788&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Free covered self parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person - 2 bars/lounges - 2 restaurants ### Restaurants on site - Bake By Banyan Tree - Horizon Grill - Vertigo ### Things to do - Full-service spa - Gym - Outdoor pool ### Family friendly - High chair - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - 4 treatment rooms - Body scrubs - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 8 floors - Built in 2018 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately MYR 155 to 180 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve high chair This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as Banyan Tree Kuala Lumpur Hotel Banyan Tree Kuala Lumpur Banyan Tree Kuala Lumpur Hotel Banyan Tree Kuala Lumpur Kuala Lumpur Banyan Tree Kuala Lumpur Hotel Kuala Lumpur ## Frequently asked questions ### Does Banyan Tree Kuala Lumpur have a pool? ### How much does it cost to stay at Banyan Tree Kuala Lumpur? ### Is Banyan Tree Kuala Lumpur pet-friendly? ### How much is parking at Banyan Tree Kuala Lumpur? ### What time is check-in at Banyan Tree Kuala Lumpur? ### What time is check-out at Banyan Tree Kuala Lumpur? ### Where is Banyan Tree Kuala Lumpur located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Banyan Tree Kuala Lumpur Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 278 8 - Good 46 6 - Okay 18 4 - Poor 4 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### LINDSAY 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good room, great breakfast and best views in KL ##### LINDSAY Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Annie Eno 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay at the Banyan Tree was exceptional. From the meticulous attention to detail, the delicious food at Horizon Grill and the general customer service. I had a blast and really enjoyed my birthday 🎁 ##### Annie Eno Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Pär-Olof 23 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel. ##### Pär-Olof Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Sau Ping 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Connected to shopping mall, lots of restaurants near by ##### Sau Ping Stayed 1 night in Aug 2025 ### 8/10 Good #### Robin 24 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff were over courteous because they wanted you to give them very good comments on a certain review website, they even handed out their own cards so you had their name. Yes they were helpful but how much was genuine. There were areas where the hotel let themselves down so they should have focussed on these. ##### Robin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Fergus 16 Sept 2025 Great ##### Fergus Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Khalid Abdullah 29 Aug 2025 Liked: Staff & service, property conditions & facilities It is overrated while there are lots of 5 \* hotels adjacent with better rates ##### Khalid Abdullah Stayed 1 night in Aug 2025 ### 10/10 Excellent #### PYOUNG DAE 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is good. ##### PYOUNG DAE Stayed 1 night in Jul 2025 ### 10/10 Excellent #### moufi 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel .. vwry kind staff .. amazing view from the rooftop bar ... ##### moufi Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rupert 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang ##### Rupert Stayed 4 nights in May 2025 ### 10/10 Excellent #### Dean 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second stay in this hotel and we will come again. Lovely hotel and great staff. ##### Dean Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Oscar 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding! The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :) ##### Oscar Stayed 1 night in May 2025 ### 10/10 Excellent #### Sheung Ting 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice view, nice service, the staff always being so nice. I will book this hotel again if I come to Kuala Lumpur next time. ##### Sheung Ting Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### julien 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent tailored service, beautiful room and amazing roof top bar. ##### julien Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Eric 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities U ##### Eric Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 25 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in the most central place ##### Verified traveller Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Philip 6 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service. ##### Philip Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sin Yee Helen 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very pleasant 5 day stay at Banyan Tree Hotel. Excellent. The staff are very good. Especially Mr. Hakim@Horizontal Grill,he is polite and helpful ,always a smiling face. The location of the hotel is good ,access to different malls. ##### Sin Yee Helen Stayed 4 nights in May 2025 ### 2/10 Terrible #### Takeshi 25 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Noisy in my room. ##### Takeshi Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### chris 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxurious hotel Fantastic hotel at the hight of luxury. Great location and amazing roof top bar ![](https://a.travel-assets.com/ugc/hotel-reviews/E33C23B7BD0287FD5D6420351F8C3EEA3D9F45D51734380731744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### chris Stayed 4 nights in Dec 2024 ### 8/10 Good #### Danish 22 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place ##### Danish Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Caroline 7 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel and best service Best hotel weve ever stayed at. Exceptional service ![Incense and scents choice](https://a.travel-assets.com/ugc/hotel-reviews/F561814DFE65B0C9ACFBF6748D59723EEBCF04981733558682194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/5A084293BC9ADF5054D81A01AB24E44D99DC772D1733558680640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/C5D1C934F56407A29DD3082D7EA990899C9320FE1733558682380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Zhala 13 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location! ##### Zhala Stayed 1 night in Jul 2023 ### 10/10 Excellent #### LORRAINE 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A brilliant choice! Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended. ![](https://a.travel-assets.com/ugc/hotel-reviews/e84d3fd1-764d-4823-a689-9590e7a65daa-1750144937358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cee70663-cacf-4e48-b2bf-40085a38fe43-1750144936065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LORRAINE Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Chee Hwa 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and relaxing with friendly and helpful staff. 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