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"May sound petty but on previous visits there was a turn down service "

"It is a beautiful building in a historic city. Just like other cities with long history, the wheelchair accessibility can do better. Our room was upgraded. There are 7 steps of stairs from the lift. Just a bit inconvenient for us to carry luggages. It is a beautiful room in a beautiful building at the best location."

"Great place, friendly helpful staff."

"First time here - usually stay at chain hotel. Great accommodation, friendly staff, nice bar/restaurant. Much beget value for money than the chain hotel. "

"Generally good"

"Well positioned hotel, excellent check in with friendly staff, checked in a lot earlier than stated on website, room was clean and comfortable, didn't have breakfast but hotel had nice little bar"

"This Inn is the absolute perfect place to stay in York. You couldnt ask for more!"

"Nice hotel located just outside the city centre but close enough and with plenty of parking (now charged but reasonable). The refurbishment has freshened the place up."

"Lovely grounds, easy to travel into York, great location "