Check COVID-19 restrictions.

Find out moreOpens in a new window

Principal York

Photo gallery for Principal York

Lobby
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Principal York

Principal York

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Station Road, York, England, YO24 1AA

Explore the area

  • Popular LocationYork Minster10 min walk
  • Popular LocationShambles13 min walk
  • Popular LocationJorvik Viking Centre13 min walk
  • AirportLeeds (LBA-Leeds Bradford)42 min drive

Choose dates to view prices

About this area

York

Located in York, Principal York is in the city centre and near a train station. York National Railway Museum and Jorvik Viking Centre are cultural highlights, and some of the area's notable landmarks include York Minster and Clifford's Tower. Enjoy an event or a match at York Racecourse, and consider making time for York Dungeon—a top attraction that's not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.

What's nearby

  • Bar Convent Museum - 5 min walk
  • Micklegate Bar - 5 min walk
  • York Minster - 10 min walk
  • Shambles - 13 min walk
  • Jorvik Viking Centre - 13 min walk

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • Refectory — 1 min walk
  • Chapter House — 1 min walk
  • The Maltings - 4 min walk
  • Caffe La Tazzina - 5 min walk
  • Delrio's - 5 min walk

About this property

Principal York

4-star romantic hotel near York National Railway Museum
This smoke-free hotel features a restaurant, an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 155 rooms offer free WiFi, 24-hour room service and TVs. Rainfall showerheads, coffee makers and free bottled water are among the other amenities available to guests.
Principal York offers 155 forms of accommodation with a safe and complimentary bottles of water. This York hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 15.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Dogs welcome
1 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Uncovered self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal
Principal York York
Principal York Hotel
Principal York Hotel York

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 455 out of 871 reviews
5 - Excellent 52%
Rating 4 - Good. 240 out of 871 reviews
4 - Good 28%
Rating 3 - Okay. 87 out of 871 reviews
3 - Okay 10%
Rating 2 - Poor. 57 out of 871 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 871 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but a little small and the decor basic. We overlooked the station but the windows were double glazed so only minimal train noise. For the price paid we feel we should have had a complimentary breakfast included. The facilities were good and we enjoyed using the swimming pool. The restaurant was good and evening meal competitively priced. The lounges were excellent. The bar was closed on the first night due to staff shortages and as we came back early expecting a drink, we we’re disappointed. There was only limited service on the second night. A good location close to all York’s amenities.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were amazing, friendly and polite. The room however, aas not cleaned to a high standard, there were fingerprints on the mini fridge and crumbs underneath the fold out mirror in the table. No decaff teabags were available during our stay which seems odd as they are commonly available.
Stayed 1 night in Sep 2021

2/5 Poor

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Hugely disappointed by this hotel. Had expected the room that was displayed when booking but clearly they don’t show the rooms from the Sidings as they are small, and unimpressive. They are also a long walk away from reception so it takes a while to leave the hotel. For the price, you’d be better to stay in a budget hotel because the rooms are the same and much less expensive. The hotel is grand but it also houses huge spider’s webs. There is also a smell in the Sidings, couldn’t stand the smell. And in the Garden Room, if you think you’ll be served with a smile forgot it. Everything felt like it was too much trouble. Save your money and stay elsewhere - I won’t be back.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Beautiful building, but the standard double room was very small. It felt quite claustrophobic, the room was no bigger than the double bed plus bedside tables. Given that we are still mid-pandemic and there are signs throughout the hotel boasting "Enhanced levels of cleaning", the room itself was low in cleanliness. Bathroom floor was very dirty. The shower drain was also clogged up with hair and soap scum, which we didn't realise until I took a shower and the water wasn't draining away. I had to turn the shower off so it didn't overflow and flood the bathroom, and only turn the shower back on to rinse soap and shampoo away. We then had to use a cup to take some of the water out and pour down the sink. My husband then used a spoon to wedge the shower drain open and cleaned the drain out himself. NOT what we expect to be doing for £232 a night! There was no air conditioning, which is totally understandable in a building of this age. But the fan provided in the room was the noisiest fan on earth! But the room was so small and hot that it was necessary. Either way we were kept awake by the noise of the fan, or by being too warm. Breakfast was great though, and the hotel is in a great location to access the city. In all honesty we wouldn't rush to re-visit this hotel. Whilst it really is a beautiful building, with a gorgeous lobby, the room just wasn't up to standard at all. We've stayed at cheaper hotels and have had a far higher standard of cleanliness.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A stunning hotel in a great location. The hotel was just perfect for a romantic getaway. The breakfast was sufficient, apart from there was little choice for vegetarians and vegans from the hot buffet and the dinner plates were very small. In my opinion the breakfast was not value for money. I am also of the opinion that parking should be free during your stay. We paid for a Junior Suite and complimentary parking should have been included in the room price. I would definitely recommend this hotel but not necessarily the breakfast if you are a vegetarian or vegan and wish to eat a full English type breakfast.
Stayed 1 night in Sep 2021