Check COVID-19 restrictions.

Find out moreOpens in a new window

Hilton York

Photo gallery for Hilton York

Featured image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton York

Hilton York

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1 Tower Street, York, England, YO1 9WD

Explore the area

  • Popular LocationJorvik Viking Centre2 min walk
  • Popular LocationShambles5 min walk
  • Popular LocationYork Minster11 min walk
  • AirportLeeds (LBA-Leeds Bradford)59 min drive

Choose dates to view prices

About this area

York

Located in York, Hilton York is in the historical district and near a train station. The area's natural beauty can be seen at Howardian Hills and Rowntree Park, while Jorvik Viking Centre and Fairfax House are cultural highlights. York Dungeon and Wheel of York are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Fairfax House - 1 min walk
  • Jorvik Viking Centre - 2 min walk
  • Clifford's Tower - 2 min walk
  • Shambles - 5 min walk
  • York Minster - 11 min walk

Getting around

  • York Station - 14 min walk
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • Rose Within the Walls — 1 min walk
  • Towers Restaurant — 1 min walk
  • The Nook - 2 min walk
  • The Source - 2 min walk
  • Plonkers - 2 min walk

About this property

Hilton York

4-star hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site. All 131 rooms provide conveniences such as sofa beds and electric kettles, plus WiFi and 24-hour room service. Guests will also find wired Internet, Smart TVs and premium bedding.
Hilton York offers 131 forms of accommodation with laptop-compatible safes and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 25.00 per day)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space (4331 square feet)
  • Meeting rooms 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 379 out of 938 reviews
5 - Excellent 40%
Rating 4 - Good. 368 out of 938 reviews
4 - Good 39%
Rating 3 - Okay. 109 out of 938 reviews
3 - Okay 12%
Rating 2 - Poor. 63 out of 938 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 938 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good city centre location. Comfortable bed. Very expensive for Very poor offerings. Very small room with miniscule bathroom. Constant noise from A/C even when off. Expensive bar prices and limited drink range. Parking very limited, expensive and not bookable. Breakfast not 4 star standard. Overall satisfaction was poor.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the tower, the bed was so comfortable and crisp clean white sheets. Great experience
Stayed 1 night in Sep 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed was very clean and the breakfast good room looked tired and in need of decoration for the price i paid.Also reception forgot to tell me no room cleaning unless requested on check in due to covid .Reception need to be more proffesional for a 4 star hotel wouldnt stay again or recommend
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with family
Liked: Amenities
Room was small. Tried to upgrade but nothing available. No Room housekeeping because of covid ?? No decent restaurant in evening. Shall not stay at Hilton again
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pillows were done, so uncomfortable. Besside lights didn’t work, tall lamp gave me a shock. disabled sink was tiny for non wheelchair users etc
Stayed 3 nights in Aug 2021