Title: DoubleTree by Hilton York Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DoubleTree by Hilton York Hotel with a restaurant, 5-minute walk to Shambles ## Photo gallery for DoubleTree by Hilton York ![Exterior - DoubleTree by Hilton York (York)](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/0f89a04d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains - DoubleTree by Hilton York (York)](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/98b3db1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café - DoubleTree by Hilton York (York)](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/e5ac54ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - DoubleTree by Hilton York (York)](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/a8fb05ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - DoubleTree by Hilton York (York)](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/250980d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to York Minster and Shambles, DoubleTree by Hilton York provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Gym - Parking available £68 includes taxes & fees 5 Feb - 6 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### Junior Suite - Sleeps 3 ### Cozy Double Room - Sleeps 2 ### Two Double Room - Sleeps 4 ### Duplex Double Room - Sleeps 2 ### View all photos for Two Room Family Room ![Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/737e7fc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Room Family Room - Sleeps 4 ### View all photos for Deluxe Room, 1 King Bed, Non Smoking ![Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/c9e4607a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 8.4 Very good 15 reviews ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Non Smoking ![Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/98b3db1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Shower/bath combination Designer toiletries Hairdryer - 334 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 Double Bed ![Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/6c87b218.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed 7.6 Good 27 reviews ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Room, 1 Double Bed (Cosy Room) ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/a4fbdc1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed (Cosy Room) 7.8 Good 28 reviews ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Room, 1 Double Bed (Duplex) ![Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/913eb569.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed (Duplex) ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/fa7f648e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 3 - 1 Double Bed ### View all photos for Family Room (2 Rooms) ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/fa7f648e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Rooms) ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/53bc78b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.4 Very good 12 reviews ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 4 - 2 Double Beds ### View all photos for Twin Room ![Twin Room | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/d7973bd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.4 Very good 15 reviews ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 2 - 2 Single Beds ### View all photos for Room, 1 Double Bed, Accessible ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/fa7f648e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed, Accessible ### Highlights Individually decorated Heating Free cots/infant beds TV Blackout curtains Designer toiletries Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ### Twin Room - Sleeps 2 ### Deluxe King Room - Sleeps 2 ### Accessible Queen Room - Sleeps 2 ### View all photos for Accessible Twin Room ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/440000/430200/430141/8c418fb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Twin Room - Sleeps 2 ### Family Room - Sleeps 3 ## You may also like Ad ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/41000000/40590000/40584200/40584198/7898f6d7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Roomzzz York City South Bank - Pet-friendly - Free Wi-Fi - Gym - Parking available 9.2 Wonderful 896 reviews £67 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/York-Hotels-Roomzzz-York-City.h40584198.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c3f40cbf-18dc-4d58-9665-0db5de7c0cc5&top_cur=GBP) Ad ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1100/1005/b271c268.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Hotel York Bishophill - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,003 reviews £71 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/York-Hotels-Park-Inn-By-Radisson-York-City-Center.h1005.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c3f40cbf-18dc-4d58-9665-0db5de7c0cc5&top_cur=GBP) Ad ![Daily full breakfast (GBP 17.95 per person)](https://images.trvl-media.com/lodging/1000000/20000/18000/17905/ff88db99.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure York Fairfield Manor Hotel York - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 1,001 reviews £53 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/York-Hotels-Mercure-York-Fairfield-Manor-Hotel.h17905.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c3f40cbf-18dc-4d58-9665-0db5de7c0cc5&top_cur=GBP) Ad ![Wensleydale | Desk, blackout curtains, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/796100/796069/e2d17f02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aldwark Manor Estate York - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.6 Excellent 910 reviews £151 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/York-Hotels-Aldwark-Manor-Estate.h796069.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c3f40cbf-18dc-4d58-9665-0db5de7c0cc5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-DoubleTree-By-Hilton-York.h430141.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-DoubleTree-By-Hilton-York.h430141.Hotel-Information) ## About the area Located in The Groves, a neighbourhood in York, DoubleTree by Hilton York is in the entertainment district and near a train station. Jorvik Viking Centre and Merchant Adventurers' Hall are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Don't miss out on a visit to York Dungeon. [Visit our York travel guide](https://www.expedia.co.uk/York.dx5489) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.96269%2C-1.07752&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bapHuPwyoG4rNDSxrfci6l6as9U=) St Maurices Road, York, England, YO31 7JA ### What's nearby - ![York St. John University. ](https://images.trvl-media.com/place/5489/0faa1ac5-420b-4d2c-b0b8-666e9cdbeb46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) York St. John University 3 min walk \- 0.2 miles - ![York Minster featuring heritage architecture, religious elements and a square or plaza](https://images.trvl-media.com/place/6079281/7af1e35b-9ae1-4b3b-8e1c-2734af318b57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) York Minster 6 min walk \- 0.4 miles - ![Shambles which includes street scenes, heritage architecture and a small town or village](https://images.trvl-media.com/place/6164998/a6ae3c21-2534-4210-8026-d313704406bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shambles 6 min walk \- 0.4 miles - ![Jorvik Viking Centre which includes interior views](https://images.trvl-media.com/place/6079231/2e71b239-ef3f-4efe-9b6d-00e7947daccd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jorvik Viking Centre 9 min walk \- 0.5 miles - ![York Dungeon](https://images.trvl-media.com/place/6079271/0b0b990e-c1b0-4faf-b764-29eb69c6a569.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) York Dungeon 10 min walk \- 0.6 miles ### Getting around - York Station 15 min walk - Leeds (LBA-Leeds Bradford) 57 min drive ### Restaurants - 200 Degrees Coffee 5 min walk - The York Roast Co 5 min walk - St Anthony's Hall Garden 4 min walk - Black Swan Inn 5 min walk - The Last Drop Inn 6 min walk ## About this property ### DoubleTree by Hilton York Upscale hotel near Shambles Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A banquet hall, multilingual staff and concierge services - A 24-hour front desk, coffee/tea in reception and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 143 individually decorated rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with designer toiletries and shower/bath combinations - 49-inch TVs with digital channels - Free infant beds, electric kettles and heating ## Similar properties ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1100/1005/b271c268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel York Bishophill - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,003 reviews £71 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1005&PinnedHotelID=1005&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/520500/520445/a0538681.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton York City Centre - Restaurant - Gym - Breakfast available - Parking available 8.4 Very good 1,009 reviews £73 includes taxes & fees 8 Feb - 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Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,013 reviews £54 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=436086&PinnedHotelID=436086&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=430141&PinnedHotelID=430141&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=430141,1005,520445,67320076,786908) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Uncovered parking on site (GBP 25 per day) - Limited on-site self parking ### Food and drink - Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - The Yorkshire bar & grill - Yorkshire Cafe ### Things to do - 24-hour gym ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 4 meeting rooms - Business centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 49-inch TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Individual decor - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children - Uncovered self-parking fee: GBP 25 per day - Pet fee: GBP 15.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Monkbar Hotel York Monkbar York Monkbar Hotel Monkbar DoubleTree by Hilton York York DoubleTree by Hilton York Hotel DoubleTree by Hilton York Hotel York ## Frequently asked questions ### Is DoubleTree by Hilton York pet-friendly? ### How much does it cost to stay at DoubleTree by Hilton York? ### How much is parking at DoubleTree by Hilton York? ### What time is check-in at DoubleTree by Hilton York? ### What time is check-out at DoubleTree by Hilton York? ### Where is DoubleTree by Hilton York located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## DoubleTree by Hilton York Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 381 8 - Good 299 6 - Okay 161 4 - Poor 111 2 - Terrible 55 ## Reviews ### 8/10 Good #### Carolyn 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room clean, staff very helpful, loo roll holder needs fixing! ##### Carolyn Stayed 1 night in Jan 2026 ### 8/10 Good #### Nicholas 27 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff were great nothing was too small. Rooom was clean, plenty off food for breakfast. ##### Nicholas Stayed 2 nights in Nov 2025 ### 8/10 Good #### Mukti 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities clean room, all the necessary arrangements and helpful staff. ##### Mukti Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephen 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. Parking was pretty rubbish though, the car park only has a dozen or so spaces and getting a spot is pot luck, also a bit pricey at £25\. The building itself is very big and beautifully decorated / furnished. Had a very nice stay. Although strange that check in is from 4pm, we have been to dozens of hotels and 3pm is generally check in time. ##### Stephen Stayed 1 night in Dec 2025 ### 6/10 Okay #### Leanne 7 Dec 2025 Disliked: Amenities, property conditions & facilities Room was quite dated, heating didn’t work properly but good size room. Breakfast quite poor too ##### Leanne Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Anthony 28 Nov 2025 Liked: Staff & service, amenities, property conditions & facilities Not unique but sometimes lacking in some hotels, this is the service, friendliness and helpfulness of the staff. They were, without exception willing to ‘go the extra mile’ to help. ##### Anthony Stayed 1 night in Nov 2025 ### 8/10 Good #### Debbie 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, needed a few bits touching up. Wall plug coming out the wall on the window and toilet roll holder wobbly. Didn’t have much involvement with staff but the gentleman on the desk was welcoming on arrival ##### Debbie Stayed 1 night in Dec 2025 ### 4/10 Poor #### Ashley 14 Jan 2026 Disliked: Amenities, property conditions & facilities Cant knock the staff i actually feel so sorry for them how they must deal with abuse daily when its not there fault. Double tree by the hilton needs to put money into the place, as there was no heating working in the rooms rubish and beer bottles left outside our door on arivel even tho room was ready for us. Stains all over carpet. Plug in heater to compensate for no heating which when gets hot turns off so at end of nov wen it was -2 didnt help whatsoever. Shame really as staff were lovely. All got resoveled in the end and got dealt with brilliantly by expedia would i stay again? Yes if they put money in to the hotel as its not worth what we paid but location is amazing ##### Ashley Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Andrea 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, excellent check in and massive room!! Would stay again. ##### Andrea Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kathryn 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff on reception were superb. Really welcoming and helpful. Really recommend., ##### Kathryn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lawrence 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything went smoothly. A very good value. Room was very nice ##### Lawrence Stayed 1 night in Oct 2025 ### 8/10 Good #### Graham 27 Oct 2025 Liked: Cleanliness, staff & service, amenities Room was very nice, however the pillows could be better. Too soft with no support. Wi-fi in the room was not very good. Staff were very helpful. Breakfast was very good. Plenty of it and good choices. Great location of the hotel for the city centre.( this is the correct spelling of centre. It's not center.We are not American). Enjoyed our stay ##### Graham Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jennifer 15 May 2025 Liked: Cleanliness, staff & service, amenities Really nice hotel, staff were helpful and friendly! ##### Jennifer Stayed 1 night in May 2025 ### 4/10 Poor #### Martin 27 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities First the good bits - decent location immediately outside city walls at Monkgate and decent breakfast. The bad bits: VERY LIMITED PARKING, which is not mentioned in the hotel description with only about 15 spaces including 4 electric and 3 disabled bays. During my 3 night stay, the car park was full with only 1 car actually using a charger, and 1 registered disabled badge holder, the rest were regular cars. The alternative is a public car park 300 metres away at £25 per day. I stayed in a ‘motel’ room - my room door opened directly onto the car park, where at 7am the foodservice and laundry trucks arrive right outside my door. Room was only partly made up on the last night - and the drains in the bathroom stank. ![](https://a.travel-assets.com/ugc/hotel-reviews/673e4ec5-4669-4418-803b-ae5960e3c1fb-1764257454219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fb5a9fd-0525-4246-90fc-26e0cc38ddf8-1764257457774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7341917f-05db-496d-94f1-497cb5075d7c-1764257457971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4ba3f39-5a8a-4af9-87a1-6ef0b17b9c16-1764257457458.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martin Stayed 3 nights in Nov 2025 ### 8/10 Good #### Mei Kuen 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is friendly, property is clean and quiet. Good location ##### Mei Kuen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### mark 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and breakfast. ##### mark Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Abeba 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service. ##### Abeba Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lorraine 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, very comfortable bed. Bathroom a little dated but functional. Staff were superb and breakfast was good. ##### Lorraine Stayed 1 night in May 2025 ### 6/10 Okay #### KELLIE 14 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Disappointed in Room; Amazing Location We were put in a room that had no Wifi, no air conditioning and a fan. We were offered to move rooms, however, we were only there for 2 nights and this would take away from our time in York. Location is amazing!! Breakfast was ok, very crowded and hard to get coffee due to how close the coffee machine was to the buffet. Speciality coffee wasn't working on the second morning. ##### KELLIE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kelsey 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will be booking again very soon Amazing stay from start to finish, service was fantastic would highly recommend. ##### Kelsey Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Joanne 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel A lovely hotel, situated on the city walls with a short walk into the centre. Family friendly and a warm welcome from staff! ##### Joanne Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sonia 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel. Perfect to get into the city, lovely courtyard for drinks. Well equipped rooms when easily adjusted temperature. Breakfast was fine. ##### Sonia Stayed 1 night in May 2025 ### 10/10 Excellent #### Jamie 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and pleasurable stay. ##### Jamie Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Elizabeth 18 Nov 2025 Room was cold on arrival. The room looked tired and needed a bit of facelift, not worth the cost. The bathroom door did not shut properly. The curtains did not shut properly. The toilet holder fell off the wall. Maintenance was requested to sort this out. Quick response but bathroom door still was sticking. Requested an additional duvet or bed spread due to the room being cold, requested 3 times but it did not happen. Checking in was ok but the Expedia information relating to breakfast (included) had not filtered through to the hotel. Breakfast was okay, good selection although the coffee machine was out of order, so hotel had reverted to pump flasks. ##### Elizabeth Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### TANG King 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very very lovely. And the staff super helpful and nice. 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