DoubleTree by Hilton York

Photo gallery for DoubleTree by Hilton York

Featured image
In-room safe, individually decorated, desk, blackout curtains
In-room safe, individually decorated, desk, blackout curtains
In-room safe, individually decorated, desk, blackout curtains
49-inch TV with cable/satellite TV channels

Overview of DoubleTree by Hilton York

DoubleTree by Hilton York

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
St Maurices Road, York, England, YO31 7JA

Explore the area

  • Popular LocationShambles6 min walk
  • Popular LocationYork Minster6 min walk
  • Popular LocationJorvik Viking Centre10 min walk
  • AirportLeeds (LBA-Leeds Bradford)41 min drive

Choose dates to view prices

About this area

York

Located in York, DoubleTree by Hilton York is in the city centre and near a train station. York National Railway Museum and Jorvik Viking Centre are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Enjoy an event or a match at York Racecourse, and consider making time for York Dungeon—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Richard III Museum - 1 min walk
  • York St. John University - 5 min walk
  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 41 min drive

Restaurants

  • The Yorkshire bar & grill — 1 min walk
  • Yorkshire Cafe — 1 min walk
  • Bengal Brasserie - 2 min walk
  • Goji Vegetarian Cafe and Restaurant - 3 min walk
  • Coffee Culture - 3 min walk

About this property

DoubleTree by Hilton York

4-star hotel, walk to Shambles
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/café and coffee/tea in a common area. All 143 individually decorated rooms feature free WiFi and 24-hour room service. TVs, coffee makers and hairdryers are among the other amenities available to guests.
DoubleTree by Hilton York offers 143 forms of accommodation with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 14.50 per day; booking required

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 7.50 for children (approximately)
  • Off site parking fee: GBP 14.50 per day (0.5 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 334 out of 932 reviews
5 - Excellent 36%
Rating 4 - Good. 333 out of 932 reviews
4 - Good 36%
Rating 3 - Okay. 154 out of 932 reviews
3 - Okay 17%
Rating 2 - Poor. 84 out of 932 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 932 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location ,clean , friendly staff
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some communication errors about getting our room serviced, but as this was during the pandemic, all in all, we thought the staff was pleasant and tried to accommodate our needs. The beds were comfortable, the rooms were fully stocked, after request for towels, etc. The location was convenient.
Stayed 4 nights in Dec 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great, and friendly however the hotel itself was a disappointment in terms of cleanliness. The room they gave us was not clean; there were dried up spills on almost every surface, both bedside tables and the tv table, heavy dust on the headboard, black marks on the bathroom doors, and the bathroom was in poor shape (hair in the tub and black mold on the glass divider). We requested a different room and it was slightly better but still not a huge improvement regarding cleaning.
Stayed 6 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Friendly staff. The site is a minute walk from town so is wonderfully placed for a long weekend in york.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and value for money were great
Stayed 1 night in Dec 2021