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Novotel York Centre

Photo gallery for Novotel York Centre

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, laptop workspace, blackout curtains, iron/ironing board

Overview of Novotel York Centre

UNESCO Sustainable Property

Novotel York Centre

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Fishergate, York, England, YO10 4FD

Explore the area

  • Popular LocationJorvik Viking Centre9 min walk
  • Popular LocationShambles12 min walk
  • Popular LocationYork Minster17 min walk
  • AirportLeeds (LBA-Leeds Bradford)42 min drive

Choose dates to view prices

About this area

York

Located in York, Novotel York Centre is in the historical district and on the riverwalk. Wheel of York and York Racecourse are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Howardian Hills and Rowntree Park. York Dungeon and National Railway Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • York Barbican - 4 min walk
  • York Castle Museum - 8 min walk
  • Jorvik Viking Centre - 9 min walk
  • Shambles - 12 min walk
  • York Minster - 17 min walk

Getting around

  • York Station - 3 min drive
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • Gourmet Bar — 1 min walk
  • The Masons Arms - 3 min walk
  • Totos - 3 min walk
  • 29 states – The Indian Kitchen - 7 min walk
  • The Olive Tree - 7 min walk

About this property

Novotel York Centre

Eco-friendly hotel with restaurant and indoor pool
A restaurant, an indoor pool and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. All 146 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with digital channels. Hairdryers and laptop-compatible safes are also available to guests.
Novotel York Centre offers 146 forms of accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This York hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height view port in door
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:30 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 13 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 370 out of 917 reviews
5 - Excellent 40%
Rating 4 - Good. 369 out of 917 reviews
4 - Good 40%
Rating 3 - Okay. 102 out of 917 reviews
3 - Okay 11%
Rating 2 - Poor. 56 out of 917 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 917 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, room was dirty, very disappointed
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly service. Rooms and hotel was very clean. Enjoyed our stay and would stay again.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Breakfast overpriced.
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s an ok building, clean and tidy but very expensive for what it is
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service
Reception staff welcoming and friendly.
Stayed 3 nights in Aug 2021