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Reviews of Windmill Village Hotel, Golf Club & Spa, BW Signature Collection

4 out of 5
Windmill Village Hotel, Golf Club & Spa, BW Signature Collection
Birmingham Road, Allesley, Coventry, England

Reviews

8.0

Very good

Rating 10 - Excellent. 194 out of 560 reviews" "
Rating 8 - Good. 214 out of 560 reviews" "
Rating 6 - Okay. 92 out of 560 reviews" "
Rating 4 - Poor. 36 out of 560 reviews" "
Rating 2 - Terrible. 24 out of 560 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Leanda

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised with this property. I got an out building and it was lovely and quiet and have me a really restless sleep I will be looking to book there again if in the area for work. The spa is really good to I didn't use the gym on this day but would expect it to be good to. Would definitely recommend this place to friends and definitely stay here again..
Stayed 1 night in Feb 2024
Response from reception on 2 Apr 2024
Hello Michelle,We appreciate that you have taken the time to leave us a very thoughtful and pleasant review. We love that you really enjoyed your stay as we our always trying to offer our guests the most snug and tranquil experience. Hope to see you soon,Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

tracy, woodbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable one-night stay in a cosy motel-type room in the main hotel grounds. The room was very clean and warm. Bed very comfortable. Dinner was well-presented and delicious. Breakfast is a buffet-type with a good selection of hot and cold items. The spa area was clean and tidy. My only complaint would be that the swimming pool is far too cold!
Stayed 1 night in Jan 2024

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities, room comfort
Overall was very pleasant
Pleasant room. Good breakfast.
Stayed 2 nights in Jan 2024

2/10 Terrible

Karis

Stayed 1 night in Dec 2023

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Didier

Business traveller
Disliked: Staff & service
Stayed 3 nights in Dec 2023

2/10 Terrible

Andrew

Travelled with group
Disliked: Staff & service
Banging in the walls, poor breakfast service
Not a great experience to be honest, I booked the windmill as i had another 25 friends staying, we represent a charity as a part of the classic car show, we all have to cover our own expenditure, as i paid £420 for a 3 night stay i believe that i deserved a decent stay with good service, however throughout the 3 night stay there was a banging coming from the bathroom wall (i am a heating engineer and it sounded like heating pipes banging) all night every night, night 1 i had 4 hours sleep night 2, 4 hours sleep, nights 3 no sleep, 4 of my friends were affected in much the same way, i complained every morning to a different receptionist only to be told its a problem with the boiler, repair date unknown, with no real apology or offer of another room or refund etc or any kind gesture, the breakfast was good if you could actually get all of the components for a breakfast at the same time, hot food items always empty, no bread, no pastries, hot drinks arriving after we had finished so on the 3rd morning exasperated by this a couple of us decided to arrive at 7;20 instead of the start of breakfast at 730, only to be quite rudely told off by the restaurant manager for arriving too early, however i did get a full breakfast on day three as i was first in the queue, to be honest several of us ha stayed here for a few years and the service has slipped dramatically, between us we book around 100 rooms a year and we are collectively seeking a new hotel, very dissatisfied
Stayed 3 nights in Nov 2023

2/10 Terrible

Michael

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Awful
The seal was already broken on the mineral water in the room. Ran out of breakfast. Dismissive restaurant manager at breakfast who was rude and argumentative. Duty manager was helpful
Stayed 2 nights in Nov 2023

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Platform housing ltd

Stayed 2 nights in Nov 2023

6/10 Okay

Simon

Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Comfortable decent sized clean room, lovely bed. Reception and restaurant staff very pleasant and professional. Really nice evening meal in restaurant and great selection for breakfast. Will be back when next down in the area.
Lounge area
View over golf course
Big bed
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who made me very welcome
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
The room was very small The bed was very comfortable The wardrobe was very very small Bathtub was nice and deep The surrounding area was amazing But the room size was crazy too small
Stayed 2 nights in Oct 2023

10/10 Excellent

mcrichardson

Stayed 1 night in Oct 2023

6/10 Okay

Martin

Stayed 2 nights in Sep 2023

10/10 Excellent

Corine

Stayed 1 night in Sep 2023

8/10 Good

Rachael

Stayed 1 night in Sep 2023

10/10 Excellent

Greg, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and ideal for the price. Would stay there again.
Stayed 2 nights in Sep 2023

8/10 Good

Tina

Stayed 2 nights in Sep 2023

8/10 Good

Julie, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting. Liked being able to park outside my room. Decor a little dated but clean and nice amenities. Restaurant was a bit expensive and portion size was very small. Food was well presented and tasty. Restaurant only takes card payments- no cash. Staff were brilliant - excellent customer service.
Stayed 2 nights in Sep 2023

2/10 Terrible

Lorna

Stayed 1 night in Sep 2023

8/10 Good

Mary

Stayed 1 night in Aug 2023

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
All good here. Love this hotel. 😌
Stayed 1 night in Aug 2023
Response from will on 14 Sept 2023
we do love the fact you love this hotel and well be looking forward to see you again soon

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Singles break
Stayed 2 nights in Aug 2023

4/10 Poor

Mick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The room smelt damp. The furniture was old, The walls are very thin and next door we’re celebrating a 60th so I would have thought because the hotel wasn’t full they wouldn’t have put my daughter and I in an adjacent room. We went for breakfast at 9 and even though it finished at 9:30 there was no bacon or croissants. The pool in the morning was so busy, it was pointless having a swim. The lockers in the changing room were damaged. My daughter said the female changing rooms smelt of urine. Overall very disappointing
Stayed 1 night in Jul 2023
Response from will on 21 Aug 2023
Hello Sir, We sincerely apologise on the experience you have had with us. the issues you have brought to our attention will be dealt with internally

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Executive room with a view !! and unbearablenoise
The executive room had what the details said, however the view of the grounds was of a parking area where a group of say 20 people were smoking. The photo was taken after they left as I would not publicly post a photo with recognisable facesIt was also very close to noise from the bar and also a wedding reception. However after midnight they we clearing into the room next to ours, banging what seemed like large items maybe tables against the wall a few inches from our heads. My husband went to reception and after a while it was sorted but to have that disturbance and a room with no grounds view was really not acceptable. Reception tried to find another room but said they were all on this same corridor , but anything on that corridor not adjacent to a storage facility would have been better. We have been considering this hotel for golf break but are now not sure. As i said within the room all was as advertised and bed comfortable. Also we had a very good meal in the restaurant.
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant excellent
Restaurant food top class and service both at dinner and breakfast excellent. Issues with room key took a lot of our time several times n we were made to feel like our fault even tho told changing system soon. Not eco friendly as bar of soap we opened n used on day 1 replaced day 2! Grounds of hotel beautiful. Didn’t use spa facilities so can’t comment.
Stayed 2 nights in Jul 2023

8/10 Good

Derek

Stayed 1 night in Jul 2023

8/10 Good

Mr DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast excellent & starting at 0630 was a great time for a working visit. The walk to the dinning area as limited signage and the menu had limited options at quite expensive prices. Service was good though
Stayed 2 nights in Jul 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Staff & service
Great place for a stopover. Beautiful grounds
Stayed 1 night in Jul 2023

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Couple of nights away
Room we stayed in, number 24 was a ground floor, but there doesn’t seem to be anything to stop the noise from room above you can hear everything, especially noisy when they just walk across the room, plus the noise from the A46 right outside, if your a light sleeper then this isn’t the hotel for you.. Breakfast is buffet style and staff very good..
Stayed 2 nights in Jul 2023

8/10 Good

Rachael

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel - stayed a few times for work meetings, central location but with stunning views over the beautiful golf course. Always have a swim & a steam in the spa area - perfect. Love the bar area with the outside access to sit outside to enjoy the beautiful views. Great food choice being served in the bar as well as the main restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Travelled with family
Rooms need an update, but were clean and bathroom was in excellent condition, plus good hot water. Staff were friendly, helpful. This is hotel is great location for Coventry and surrounding areas.
Stayed 1 night in Jul 2023

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
We always stop here on our way to Suffolk from the north. Lovely flowers around the hotel, spacious,clean rooms, helpful staff, great breakfast, pool, very affordable- what more could you want?
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accomodation, dining and staff were all excellent. I hope i can return in the future.
Stayed 1 night in Jun 2023

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor and unclean lodge
We were given lodge room 17. The room itself was dirty with many cobwebs in and the shower door full of mould and dirt to the bottom of it. Bed linen was stained and the room had a general smell of dirt and poo
Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Corine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views
Fantastic room upgrade beautiful view of golf course. Food in restaurant was delicious bed was comfortable
Stayed 1 night in Jun 2023