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Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Guest reviews

3.3/5
330 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationThinktank Birmingham Science Museum9 min drive
AirportBirmingham (BHX)19 min drive
Popular LocationBullring Shopping Centre21 min drive
Popular LocationBirmingham Hippodrome23 min drive

Choose dates to view prices

  • Standard Room, Multiple Beds, Non Smoking

    Room amenities

    • 140 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Room, Multiple Beds, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking

    Room amenities

    • 118 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Room, 1 Single Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Birmingham

Located in Birmingham, Sure Hotel by Best Western Birmingham South is in a shopping district and near the airport. Birmingham Cathedral and Victoria Square are notable landmarks, and travellers looking to shop may want to visit Bullring Shopping Centre and The Mailbox. Looking to enjoy an event or a match while in town? See what's going on at Arena Birmingham.

Visit our Birmingham travel guide
Map
Popular Location

What's nearby

  • Thinktank Birmingham Science Museum - 9 min drive
  • Bullring Shopping Centre - 21 min drive
  • Birmingham Hippodrome - 23 min drive
  • Aston University - 24 min drive
  • Birmingham Cathedral - 25 min drive

Getting around

  • Birmingham Acocks Green Station - 1 min walk
  • Birmingham (BHX) - 19 min drive

Restaurants

  • Pillars Restaurant — 1 min walk
  • Bombay Brasserie - 4 min walk
  • Pasta di Piazza - 6 min walk
  • Caspian Pizza - 6 min walk
  • Chicks - 7 min walk

About this property

Sure Hotel by Best Western Birmingham South

3-star Birmingham hotel in Acocks Green with free parking
A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site. All 50 rooms provide complimentary wireless Internet access, room service (during limited hours) and flat-screen TVs. Other amenities available to guests include coffee/tea makers, free newspapers and hairdryers.
Sure Hotel by Best Western Birmingham South offers 50 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • To-go breakfast available for a fee daily 7 AM–9:30 AM: GBP 5.95-5.95 for adults and GBP 5-5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • Arabic
  • Bulgarian
  • English
  • Estonian
  • Polish
  • Russian

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 2 PM and 4:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities will be closed from 06 July 2020 to 31 August 2020 (dates subject to change):
  • Bar/Lounge
  • Breakfast
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5.95 and GBP 5.95 for adults, and GBP 5 and GBP 5 for children (approximately)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Quality Hotel Birmingham South NEC
Quality Hotel NEC
Quality Birmingham South NEC
Quality NEC
Sure Hotel Best Western Birmingham South
Sure Best Western Birmingham South
Sure Best Western Birmingham
Sure By Birmingham Birmingham
Sure Hotel by Best Western Birmingham South Hotel
Sure Hotel by Best Western Birmingham South Birmingham
Sure Hotel by Best Western Birmingham South Hotel Birmingham

Frequently asked questions

Can I cancel my reservation for free at Sure Hotel by Best Western Birmingham South and receive a full refund?
Yes, Sure Hotel by Best Western Birmingham South offers free cancellation on select room rates, because flexibility matters! Please refer to Sure Hotel by Best Western Birmingham South cancellation policy on our site for more details about any exclusions or requirements.
Is Sure Hotel by Best Western Birmingham South pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to 4:30 AM. Early check-in is available for a fee of GBP 15 (subject to availability).
What time is check-out at Sure Hotel by Best Western Birmingham South?
Checkout is at 11 AM. Late checkout is available for GBP 15 (subject to availability).
Where is this hotel located?
Located in Acocks Green, this hotel is within 9 mi (15 km) of Bullring Shopping Centre, The Mailbox and Birmingham Cathedral. National Exhibition Centre (NEC) and International Convention Centre (ICC) are also within 9 mi (15 km). Birmingham Acocks Green Station is only a 2-minute walk and Birmingham Spring Road Station is 17 minutes.

Guest reviews

Overall score and ratings for Sure Hotel by Best Western Birmingham South

3.3
Guest rating
5 - Excellent
48
4 - Good
120
3 - Okay
89
2 - Mediocre
43
1 - Poor
30
3.8
Cleanliness
3.7
Service and Staff
3.8
Amenities
3.2
Property condition

1/5

  • Disliked: Cleanliness

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020