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Sure Hotel by Best Western Birmingham South

Photo gallery for Sure Hotel by Best Western Birmingham South

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Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Sure Hotel by Best Western Birmingham South

Sure Hotel by Best Western Birmingham South

3 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
49 Sherbourne Road, Acocks Green, Birmingham, England

Explore the area

  • Popular LocationSarehole Mill5 min drive
  • Popular LocationCannon Hill Park10 min drive
  • AirportBirmingham (BHX)11 min drive
  • Popular LocationThinktank Birmingham Science Museum18 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham, Sure Hotel by Best Western Birmingham South is in a shopping district and near the airport. Birmingham Cathedral and Victoria Square are notable landmarks, and travellers looking to shop may want to visit Bullring Shopping Centre and The Mailbox. Looking to enjoy an event or a match while in town? See what's going on at Arena Birmingham.

What's nearby

  • Sarehole Mill - 5 min drive
  • Bullring Shopping Centre - 9 min drive
  • Edgbaston Cricket Ground (Edgbaston Stadium) - 9 min drive
  • Cannon Hill Park - 10 min drive
  • Thinktank Birmingham Science Museum - 18 min drive

Getting around

  • Birmingham Acocks Green Station - 1 min walk
  • Birmingham Airport (BHX) - 11 min drive

Restaurants

  • Pillars Restaurant — 1 min walk
  • Bombay Brasserie - 4 min walk
  • Caspian Pizza - 6 min walk
  • Spread Eagle - 6 min walk
  • Chicks - 7 min walk

About this property

Sure Hotel by Best Western Birmingham South

3-star Birmingham hotel in Acocks Green with free parking
A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site. All 50 rooms provide in-room free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee makers, free newspapers and hairdryers.
Sure Hotel by Best Western Birmingham South offers 50 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 9.95-9.95 for adults and GBP 5.00-5.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • Arabic
  • Bulgarian
  • English
  • Estonian
  • Polish
  • Russian

Business services

  • Conference space
  • Meeting rooms 2

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 4:30 AM
Early check-in subject to availability
Early check-in fee: GBP 15
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 9.95 and GBP 9.95 for adults, and GBP 5.00 and GBP 5.00 for children (approximately)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Birmingham Airport/NEC
Quality Airport/NEC
Quality Birmingham Airport/NEC
Quality Hotel Airport/NEC
Quality Hotel Birmingham Airport/NEC
Quality Hotel Birmingham South NEC
Quality Hotel NEC
Quality Birmingham South NEC
Quality NEC
Sure Hotel Best Western Birmingham South
Sure Best Western Birmingham South
Sure Best Western Birmingham
Sure By Birmingham Birmingham
Sure Hotel by Best Western Birmingham South Hotel
Sure Hotel by Best Western Birmingham South Birmingham
Sure Hotel by Best Western Birmingham South Hotel Birmingham

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 49 out of 333 reviews
5 - Excellent 15%
Rating 4 - Good. 122 out of 333 reviews
4 - Good 37%
Rating 3 - Okay. 89 out of 333 reviews
3 - Okay 27%
Rating 2 - Poor. 43 out of 333 reviews
2 - Poor 13%
Rating 1 - Terrible. 30 out of 333 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Good
Stayed 2 nights in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night, and staff member was very helpful, no complaints from me.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first rate service
Stayed 1 night in Nov 2020

1/5 Terrible

Disliked: Cleanliness
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020