Lunch and dinner served

Reviews of Old Hall House, NEC

4 out of 5
Old Hall House, NEC
Meriden Road, Nr Meriden, Coventry, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 380 reviews" "
Rating 8 - Good. 96 out of 380 reviews" "
Rating 6 - Okay. 38 out of 380 reviews" "
Rating 4 - Poor. 19 out of 380 reviews" "
Rating 2 - Terrible. 16 out of 380 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quirky property , great restaurant and grounds .
Stayed 1 night in May 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quirky place to stay (House), the food and staff at the Quicken Tree were great. Fabulous find for the NEC
Stayed 3 nights in Apr 2024

10/10 Excellent

Angelo Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Enjoyed our stay. Will recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Looks like nice mix of accomodation. Great breakfast
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant and surroundings
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay excellent venue. Would visit again!
Stayed 2 nights in Apr 2024

8/10 Good

Elaine

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

6/10 Okay

Christine

Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thisnwas a quirky place to stay. Our hut, Iris was clean and warm. We had dinner at the lovely Quicken Tree pub a few mins walk away. Id definitely recommend it as an affordable place to stay if youre visiting the NEC.
Stayed 1 night in Mar 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the last minute we had to book accomodation for Crufts and stayed in one of the small glamping pods. It was just my daughter and I and it was just perfect for sleeping in. Any longer than two mights would have needed something bigger but it did the trick.

10/10 Excellent

Toni

Travelled with partner
Liked: Amenities
Great night stay in Jill (POD) very comfortable and clean . Everything I needed
Stayed 1 night in Feb 2024

8/10 Good

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the cabins, really cute for a night or two away. Staff were friendly upon check in and out, and we didn’t realise breakfast was included so that was a nice surprise. We were expecting basic considering we had booked the basic cabin but it was still lovely and cosy, though the bed was uncomfortable. Wash room facilities were kept really clean, and despite being shared didn’t see or bump into any other visitors at all during our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great quirky place, excellent on site restaurant. Comfortable beds. I would stay again.

10/10 Excellent

Wade

Stayed 1 night in Jan 2024

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay will use again
Stayed 1 night in Nov 2023

8/10 Good

Damian

Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

6/10 Okay

Alastair

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The welcoming area upon arrival has a door that you can't see the staff behind so you have to ring a bell and wait. Not very welcoming when you hear the staff chatting behind the door before they come and welcome you. It was dark outside and so finding our accommodation once given the key was very difficult as you weren't escorted to the accommodation. Thankfully we had a torch with us to assist our direction. No info was provided on the Wi-Fi availability at checkin. We suggest a one page sheet is given to all guests covering all the various points like heating, Wi-Fi and meal times and restaurant location. The note inside the cabin re switching on the hot water was misleading. We had to revisit the checkin staff to ask where the switch was. We advised the staff again the next day of this and they said it would be updated as they agreed it was incorrect. As for the bedding, the mattress was atrocious, you could feel the springs coming through the top of it. There were stains on the mattress. No mattress or pillow protectors were provided. Nor were any additional blankets provided incase it turned really cold during the night and the panel heater wasn't sufficient. The TV remote needed a through clean as it was disgusting with grime all over it. On the positive side, the food in the restaurant for both dinner and breakfast was lovely and the staff were responsive and engaging.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the log cabin. It was cosy, very warm [November] with radiator on.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property
Stayed 1 night in Nov 2023

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and comfy bed Great location for NEC easy parking - FREE!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there! What a wonderful friendly quirky place
Stayed 1 night in Nov 2023

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolutely wonderful experience staying here. The staff were extremely helpful and friendly and always willing to go the extra mile. The cleaning staff had folded my clothes for me whilst I was away and made the room extremely clean for each return after working during the day. I personally had bothered every bar tender to make me a Moscow mule (in which I had learned is not commonly asked for in the UK) and every time they were very willing to work with me and make it happen! I will be staying here again!
Stayed 7 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

8/10 Good

John

Stayed 3 nights in Nov 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, exceptionally quiet and relaxing and comfortable bed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachael

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The pod Bill was amazing and the kids enjoyed there stay
Stayed 2 nights in Nov 2023

8/10 Good

george

Stayed 1 night in Oct 2023

6/10 Okay

bronnie

Travelled with family
Disliked: Cleanliness
This is an old property so do not expect all mod cons. Big old 4 poster bed which was comfortable. We booked for 2 adults, one child but when we arrived at 21.50 hours we noticed there was nowhere in the room for our 14 yr old to sleep. We dashed down to the bar staff who book you in when arriving late as we knew they were leaving off at 22.00 hrs. Thank goodness we caught them or we would have gad nowhere for him to sleep and noone to ask as all staff dusappear at 22.00. Theyy had overlooked the booking and the bar staff gad to then find us another room. We were moved to another room with a sofa bed. The room had not been cleabed for some time as there wete cobwebs on the furniture and a pair of trousers under the bed which were also full of dust so had been there a while. The remote for the tv was broken. We slept ok although the room was really hot so had to have window wide open all night. Breakfast was a cooked breakfast which was lovely but not gluten free so I had mine without the bits I couldnt eat! They did have gluten free bread but needed guidance on cross contamination. No healthy options for breakfast jut this was ok for us. Beware when arriving that you need to turn into the conference centre driveway to find the old hall. This is not marked as being there.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pods are great food and breakfast was amazing. Oir sencond stay here and woild stay again
Stayed 1 night in Oct 2023

4/10 Poor

Claire

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We checked in very late (9 pm) so only restaurant staff were on duty. So we couldn’t really tell anyone about this but there were lots of flies in the cabin around the light area. We managed to kill around 20 (which took ages) but had to go to sleep with a few buzzing around. We had to get to sleep as were up early to catch a flight. Also, we were told to put the booster button on 45 minutes before a shower so my husband got up twice in the night to do this as we had to be up early for a flight at 6 am. Even with this the water was still cold. The bed was a very small double and the mattress quite uncomfortable. It’s such a shame as the actual hut looked really lovely and the staff were great & helpful -one even gave me a hairdryer from the main house. But I wouldn’t stay here again if we had an early flight due to the hot water issue and someone really needs to check on the fly issue. I didn’t think it was worth the price in all honesty! Thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Granville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
This was a totally unexpected Gem. We booked a night to stay the Old Hall randomly. On the way to the NEC the next day for the caravan and motorhome show. Never before had we heard or had any inclin of what we had booked What we got was first class service, a totally beautiful room with a Jacuzzi bathroom The restaurant Quicken tree was just worth a visit on its own...the service from Daniel was something the company can be proud of, and the food was first class too Quirky conference / restaurant So much to take in Would absolutely recommend a stay with these guys. Well done on such a pleasant visit What we
Stayed 1 night in Oct 2023

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023

4/10 Poor

Charlotte

Stayed 1 night in Oct 2023

10/10 Excellent

VJ

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!! Recommend
Absolutely stunning log cabins/glamping pods… We stayed in Frankie and it was fantastic! We even got a hot tub which wasn’t expected ( we didn’t go in as was raining and cold) Just superb lovely and clean bed was a little hard but I slept well so must not have been that bad.. think it would have been nice if u could park your car out side the cabin.. Very short distance to all places we was going to resorts arena and it took less then 10 mins to get there… We had breakfast did take a long time to come out even though it was empty but food was nice. And I didn’t realise u for money off for staying there so only cost £5 for 2 breakfasts and drinks.. Highly recommend deffo will ve coming back.
Stayed 1 night in Oct 2023

6/10 Okay

Julie

Stayed 1 night in Oct 2023

2/10 Terrible

Joseph

Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An impressive property set in delightful countryside location but with easy access to a wide array of onsite complimentary facilities. I also chose to stay here based on the diversity of rooms, lodge at price to suite my budget. Lastly, the breakfast service was just excellent sufficient to put a smile on my face. See you again perhaps?
Stayed 1 night in Oct 2023

4/10 Poor

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hut was lovely and the surroundings great however there was a extremely loud party until 1am. Bass and drunken shouting people from the event were keeping my whole family up and ruined our day on Sunday. We drove 3.5 hours to get an early night and arrive at NEC for a horse show at 8.30am. However our day has been ruined due to us not being able to sleep until 3am when I politely asked the drunk neighbours to quieten down. Advertised for families and children but I would hesitate when booking due to the events centre which is cleverly not mentioned when booking. I have videos of people shouting and of the extremely loud drum and bass music rattling our accommodation for the evening.

2/10 Terrible

Charlene

Stayed 1 night in Oct 2023

8/10 Good

Catriona

Stayed 1 night in Oct 2023

4/10 Poor

Russell

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

michael

Stayed 1 night in Sep 2023