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"The staff was amazing so nice and helpful "

"Kind staff and good Breakfast(Japan style)!"

"Traveled with families. We booked 3 rooms. Pros- rooms are bigger than average rooms in Japan. Hotel located right across the street from Kyoto station. Cons- hotel needs a remodel. Check-in process was not very good. They have you check in at a kiosk and if it didn’t go through you’ll have to stand in line again for the lobby receptionist. Rooms are too out dated. Beds are not firm and comfy. Bed is hard like floors. There was a couple of blood stains on the inside of the shower curtain in our bathroom. I would not stay at this hotel again and would not recommend it to my friends and family."

"Clean"

"Great location, centrally located to all the stations and bus stops, as well as shopping centers and street markets. Staff was helpful and polite. Location provides laundry services but did not have self-service laundromat, however there are at least 2 independent self-service laundromats within 15 mins walking distance."

"Useful free bus shuttle to station. Staff very courteous. Handy for station but perhaps a little too far from downtown Kyoto. Didn’t use pool as there was a substantial charge per person per session. Would have expected guest use for free. "