Title: THE GENERAL KYOTO Shijyo Shinmachi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # THE GENERAL KYOTO Shijyo Shinmachi Travelers find a welcoming home base near Kyoto's cultural treasures, with staff who go above and beyond to make stays comfortable and convenient. ## Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi ![Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down duvets, cots/infant beds, free WiFi, bed sheets - THE GENERAL KYOTO Shijyo Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/66c47a97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - THE GENERAL KYOTO Shijyo Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/7fcbabba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - THE GENERAL KYOTO Shijyo Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/ac02d688.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - THE GENERAL KYOTO Shijyo Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/52d6e23f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - THE GENERAL KYOTO Shijyo Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/e457fd31.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Kyoto, THE GENERAL KYOTO Shijyo Shinmachi offers a serene retreat with laundry facilities and in-room WiFi. Take advantage of a 24-hour front desk, an elevator, and refreshing water dispenser. Helpful staff have left lasting impressions on previous guests. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=89799984&PinnedHotelID=89799984&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old) ![Down duvets, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/4f513100.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old) 10.0 Exceptional 11 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Private bathroom Toilet with electronic bidet Designer toiletries Hairdryer - 248 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) ![Down duvets, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/19e45486.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Private bathroom Toilet with electronic bidet Designer toiletries Hairdryer - 369 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) ![Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down duvets, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/d2f2d45c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Private bathroom Toilet with electronic bidet Designer toiletries Hairdryer - 377 sq ft - Sleeps 6 - 3 Single Beds ### View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) ![Down duvets, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/b9c1b17f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Private bathroom Toilet with electronic bidet Designer toiletries Hairdryer - 291 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old) ![Down duvets, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89800000/89799984/4f513100.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old) ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Private bathroom Toilet with electronic bidet Designer toiletries Hairdryer - 248 sq ft - Sleeps 4 - 2 Single Beds ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76500000/76497900/76497805/aa4e6ce4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE BLOSSOM KYOTO Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 2,507 reviews £65 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Kyoto-Hotels-THE-BLOSSOM-KYOTO.h76497805.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=6b083811-fe49-423e-b47f-88281c1409d5&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771342/w3840h2875x0y0-400e1fe2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Kyoto Shijo Karasuma Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.4 Exceptional 269 reviews £58 additional charges may apply 13 Jan - 14 Jan [](https://www.expedia.co.uk/Kyoto-Hotels-Hilton-Garden-Inn-Kyoto-Shijo-Karasuma.h78771342.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=6b083811-fe49-423e-b47f-88281c1409d5&top_cur=GBP) Ad ![Apartment Suite (4th Floor, Top Floor) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111440000/111434000/111433960/a65776f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### STITCH HOTEL Kyoto Shimogyo Ward - Kitchen - Washing machine - Dryer - Free Wi-Fi 10.0 Exceptional 38 reviews £336 additional charges may apply 28 Jan - 29 Jan [](https://www.expedia.co.uk/Kyoto-Hotels-STITCH-HOTEL-Kyoto.h111433960.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=6b083811-fe49-423e-b47f-88281c1409d5&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/94000000/93340000/93333300/93333273/e0411ccf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Kyoto Higashiyama Higashiyama Ward - 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Pool - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 360 reviews £149 additional charges may apply 23 Jan - 24 Jan [](https://www.expedia.co.uk/Kyoto-Hotels-Hilton-Kyoto.h103941934.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=6b083811-fe49-423e-b47f-88281c1409d5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.00523%2C135.75703&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nImUR4O_pysD82sV4sSHmnkLVnc=) 392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214 #### What's nearby - Shijo Street \- 2 min walk \- 0.1 miles - Nishiki Market \- 7 min walk \- 0.4 miles - Kawaramachi Street \- 14 min walk \- 0.8 miles - Nijō Castle \- 15 min walk \- 0.8 miles - Pontocho Alley \- 15 min walk \- 0.8 miles #### Getting around - Karasuma Station - 4 min walk - Karasuma Oike Station - 11 min walk - Osaka (ITM-Itami) - 59 min drive #### Restaurants - ‪本家第一旭烏丸店 - ‬2 min walk - ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk - ‪錦 セアブラノ神 - ‬1 min walk - ‪焼きとん サカマル酒房 - ‬3 min walk - ‪和醸良麺 すがり - ‬2 min walk ## About this property ### THE GENERAL KYOTO Shijyo Shinmachi Hotel near Nishiki Market Close to Kawaramachi Street and Nijō Castle, THE GENERAL KYOTO Shijyo Shinmachi provides amenities such as laundry facilities. Stay connected with free in-room WiFi. You'll also find perks such as: - Full breakfast (surcharge), a lift and a water dispenser - Smoke-free property and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All guest rooms at THE GENERAL KYOTO Shijyo Shinmachi boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi. More conveniences in all rooms include: - Down duvets and cots/infant beds (surcharge) - Bathrooms with designer toiletries and showers - 43-inch flat-screen TVs with satellite channels ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/37000000/36490000/36488300/36488271/4a6f1039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shizutetsu Hotel Prezio Kyoto-Shijo Downtown Kyoto - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 597 reviews £46 additional charges may apply 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=36488271&PinnedHotelID=36488271&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/77f5f5d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE GENERAL KYOTO Bukkoji Shinmachi Shimogyo Ward - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.6 Exceptional 63 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/24000000/23520000/23518800/23518711/a4c42918.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyoto Shinmachi Rokkaku Hotel grandereverie Downtown Kyoto - 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Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 209 reviews £52 additional charges may apply 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=37916623&PinnedHotelID=37916623&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/72000000/71110000/71108200/71108101/439d337a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Premier Kyoto Shijo Shimogyo Ward - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 8.8 Excellent 62 reviews £80 additional charges may apply 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=71108101&PinnedHotelID=71108101&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/22000000/21440000/21437500/21437403/598dd6af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Intergate Kyoto Shijo Shinmachi Downtown Kyoto - Spa - Free Wi-Fi - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.6 Exceptional 376 reviews £43 additional charges may apply 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=93073540&PinnedHotelID=93073540&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children ### Family friendly - Cot (surcharge) - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Water dispenser ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) - Down comforter - Pillow menu ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste (on request) ### Entertainment - 43-inch flat-screen TV with satellite channels ### Food and drink - Limited room service ### More - Air conditioning ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 3500.0 per day. Cots (infant beds) are available for JPY 1100.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children - Crib (infant bed) fee: JPY 1100.0 per night - Rollaway bed fee: JPY 3500.0 per day - Towels fee: JPY 0 per person, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as THE GENERAL KYOTO ShijyoShinmachi THE GENERAL KYOTO Shijyo Shinmachi Hotel THE GENERAL KYOTO Shijyo Shinmachi Kyoto THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto ## Frequently asked questions ### Is THE GENERAL KYOTO Shijyo Shinmachi pet-friendly? ### How much is parking at THE GENERAL KYOTO Shijyo Shinmachi? ### What time is check-in at THE GENERAL KYOTO Shijyo Shinmachi? ### What time is check-out at THE GENERAL KYOTO Shijyo Shinmachi? ### Where is THE GENERAL KYOTO Shijyo Shinmachi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## THE GENERAL KYOTO Shijyo Shinmachi Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 112 8 - Good 15 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Reshma 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, well maintained, attentive staff. ##### Reshma Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Itzhak 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Amazing staff. Excellent breakfast. ##### Itzhak Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ruel 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay close to great restaurants and station. ##### Ruel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### NEELAM 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very neat and clean room, excellent service ##### NEELAM Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Robert 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities FUN AND COMFORTABLE ##### Robert Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jiuyi 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice experience overall. Friendly and professional staff. Clean room. Lovely lounge experience. ##### Jiuyi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Justin 1 Jun 2025 Liked: Amenities Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again. ##### Justin Stayed 3 nights in May 2025 ### 10/10 Excellent #### Stephanie 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone. ##### Stephanie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Joseph 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Must stay hotel in Kyoto! The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto. ##### Joseph Stayed 4 nights in Jun 2025 ### 8/10 Good #### Andrew 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast here is fantastic, healthy, and energizing - definitely worth including in your stay! The lounge also includes complimentary snacks and beverages during the day and evening, which was a nice touch. The room was clean and quiet, and very nice modern bathroom. Staff were friendly and helpful. Overall this is a great boutique hotel in central Kyoto. In the lobby, a helpful book of recommended local restaurants was a great resource. Definitely eat at Kuon udon restaurant a few doors from the hotel - delicious and authentic experience! ![Delicious breakfast with multiple options!](https://a.travel-assets.com/ugc/hotel-reviews/c714ad42-7ef9-41d0-9fe1-d4c121cb2b27-1760229759847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Evangelina 24 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay. ##### Evangelina Stayed 2 nights in May 2024 ### 8/10 Good #### susan 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared. ##### susan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tsung-Hui 12 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value for money great service, nice location, staff are friendly and helpful, very comfy and cozy room. ##### Tsung-Hui Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Lea 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location, spacious and clean room. Staff was helpful. ##### Lea Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Kathleen 10 Jul 2025 Liked: Cleanliness, property conditions & facilities I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!! ##### Kathleen Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Robin 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend! ##### Robin Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michelle 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms. ##### Michelle Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Kin Hang 16 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is large and very clean Hotel is new Breakfast quality is good Will rebook if i revisit Kyoto ##### Kin Hang ### 10/10 Excellent #### Stephen 9 Dec 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Perfect stay Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent. ##### Stephen Stayed 14 nights in Nov 2024 ### 10/10 Excellent #### Pantelis 4 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!! ##### Pantelis Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Mariola 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved the lounge room with free snacks and drinks. Staff is friendly. ##### Mariola Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Knolly 24 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it. ##### Knolly Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Sarah 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, Modern Stay with free drinks! Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night. ##### Sarah Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Tiffany 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again. ##### Tiffany ### 8/10 Good #### ROBIN 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to main shopping area. Breakfast didn’t look that great, only a very limited buffet. Friendly staff. ##### ROBIN Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Hotel The Celestine Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > > [KOKO HOTEL Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Wing-International-Kyoto-Shijo-Karasuma.h25174226.Hotel-Information) > > [Hotel tou nishinotoin kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Tou-Nishinotoin-Kyoto.h57158032.Hotel-Information) > > [The Hotel Seiryu Kyoto Kiyomizu](https://www.expedia.co.uk/Kyoto-Hotels-The-Hotel-Seiryu-Kyoto-Kiyomizu.h44931128.Hotel-Information) > > [Hotel Granvia Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Granvia-Kyoto.h444770.Hotel-Information) > > [Hotel Gion Misen](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Ethnography-Gion-Shinmonzen.h19071897.Hotel-Information) > > [The Westin Miyako Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-The-Westin-Miyako-Kyoto.h878301.Hotel-Information) > > [Richmond Hotel Premier Kyoto Ekimae](https://www.expedia.co.uk/Kyoto-Hotels-Richmond-Hotel-Premier-Kyoto-Ekimae.h37207574.Hotel-Information) > > [Good Nature Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Good-Nature-Hotel-Kyoto.h37234951.Hotel-Information) > > [Dhawa Yura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Yura-Hotel-MGallery.h34865507.Hotel-Information) > > [Nohga Hotel Kiyomizu Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-NOHGA-HOTEL-KIYOMIZU-KYOTO.h69673755.Hotel-Information) > > [Ibis Styles Kyoto Shijo](https://www.expedia.co.uk/Kyoto-Hotels-Ibis-Styles-Kyoto-Shijo.h73068780.Hotel-Information) > > [Mercure Kyoto Station](https://www.expedia.co.uk/Kyoto-Hotels-Mercure-Kyoto-Station.h46949381.Hotel-Information) > > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.co.uk/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [RESI STAY Hachi Inn](https://www.expedia.co.uk/Kyoto-Hotels-Hachi-Inn.h32949352.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Hotel Emion Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Emion-Kyoto.h45911447.Hotel-Information) > > [Asai Kyoto Shijo Hotel](https://www.expedia.co.uk/Kyoto-Hotels-Asai-Kyoto-Shijo-Hotel.h93073540.Hotel-Information) > > [sequence KYOTO GOJO](https://www.expedia.co.uk/Kyoto-Hotels-Sequence-KYOTO-GOJO.h46304712.Hotel-Information) > > [Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort](https://www.expedia.co.uk/Kyoto-Hotels-Kadensho.h34491269.Hotel-Information) > > [THE THOUSAND KYOTO](https://www.expedia.co.uk/Kyoto-Hotels-The-Thousand-Kyoto.h29393917.Hotel-Information) > > [Rihga Gran Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-GRAN-KYOTO.h38953457.Hotel-Information) > > [Kyoto Granbell Hotel](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Granbell-Hotel.h18414583.Hotel-Information) > > [Kyo-machiya Stay WAKA Fushimiinari-tei](https://www.expedia.co.uk/Kyoto-Hotels-Kyo-Machiya-Stay-WAKA-Fushimiinari-Tei.h12622986.Hotel-Information) > > [ANA Crowne Plaza Kyoto by IHG](https://www.expedia.co.uk/Kyoto-Hotels-ANA-Crowne-Plaza-Kyoto.h16384.Hotel-Information) > > [JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI](https://www.expedia.co.uk/Kyoto-Hotels-Via-Inn-Kyoto-Station-Hachijoguchi.h33382855.Hotel-Information) > > [Sanco Inn Kyoto Hachijoguchi](https://www.expedia.co.uk/Kyoto-Hotels-Sanco-Inn-Kyoto-Hachijoguchi.h37752048.Hotel-Information) > > [RIHGA Royal Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [Rinn Gion Kenninji](https://www.expedia.co.uk/Kyoto-Hotels-Rinn-Gion-Kenninji.h27748251.Hotel-Information) ---