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Overview of Kyoto Hotel Okura

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Featured image
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Kyoto Hotel Okura

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKawaramachi7 min walk
    Popular LocationNishiki Market10 min walk
    Popular LocationKyoto University13 min walk
    AirportOsaka (ITM-Itami)56 min drive

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About this area

Kyoto

Located in Kyoto's Central Kyoto neighbourhood, Kyoto Hotel Okura is in the city centre and near a metro station. Nishiki Market and Yasaka Shrine are notable landmarks, and some of the area's popular attractions include Kyoto Aquarium and Kyoto Railway Museum. Travelling with kids? Make time for Toei Kyoto Studio Park, or head to an event or a match at Kyoto Racecourse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Shiyakusho-mae Station is just steps away and Sanjo Keihan Station is 8 minutes on foot.
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Popular Location

What's nearby

  • Kawaramachi - 7 min walk
  • Nishiki Market - 10 min walk
  • Kyoto University - 13 min walk
  • Kyoto MINAMIZA Theatre - 14 min walk
  • Rokakkudo Temple - 16 min walk

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 82 min drive

Restaurants

  • Irifune — 1 min walk
  • Pittresque — 1 min walk
  • Il Lago - 4 min walk
  • Le Bouchon - 4 min walk
  • Bunkyu bar - 4 min walk

About this property

Kyoto Hotel Okura

Family-friendly Kyoto hotel in Central Kyoto, walk to Kawaramachi
Along with 5 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 321 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Guests will also find free WiFi, free wired Internet and TVs.
Kyoto Hotel Okura offers 321 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3267 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property’s breakfast is currently served as a set menu. Buffet service is suspended.
Guests must be age 20 to stay in a smoking room.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
This property's train station shuttle is not available until further notice.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night
  • Pool fee: JPY 3300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3267 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura Hotel
Kyoto Hotel Okura Kyoto
Kyoto Hotel Okura Hotel Kyoto

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 643 out of 993 reviews
5 - Excellent 65%
Rating 4 - Good. 277 out of 993 reviews
4 - Good 28%
Rating 3 - Okay. 52 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 993 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 993 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fabulous!
A wonderful hotel with stunning views to the east towards Higashiyama. Lots of great restaurant choices; quality suberb. The staff couldn't have been more helpful. The hotel leads directly down to a subway station for convenience but there's also a handy shuttle that takes you to Kyoto station which is about a twenty minute drive away. The Okura will definitely be my choice when I return to Kyoto!
Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Central Location
Overall good stay, the twin rooms are a bit small but are okay for a solo person if you don't need any frills. Service was overall pretty good and the staff were rather nice and accomidating; they were nice people at the hotel. I had some minor issues but overall the hotel is worth staying at.
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020