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Overview of Kyoto Hotel Okura

Photo gallery

Guest reviews

4.6 / 5Wonderful
1,502 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationPontocho5 min walk
Popular LocationNishiki Market10 min walk
RestaurantMaison de thé2 min walk
RestaurantShioriya-Ichie3 min walk
AirportOsaka (ITM-Itami)59 min drive

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  • Single Room, Smoking

    4.5/5 guest room rating

    Room amenities

    • 235 sq ft
    • Mountain view
    • Sleeps 1
    • 1 Single Bed
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  • Superior Twin Room, Smoking, City View

    4.9/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
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  • Corner Deluxe Twin Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 570 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Single Beds
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  • Superior Twin Room, Smoking, River View

    4.9/5 guest room rating

    Room amenities

    • 398 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Single Beds
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  • Deluxe Double Room, Non Smoking

    Room amenities

    • 570 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
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  • Deluxe Twin Room, Non Smoking, Corner

    Room amenities

    • 570 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Single Beds
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  • Double Room, Non Smoking

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
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  • Single Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Mountain view
    • Sleeps 1
    • 1 Single Bed
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  • Superior Twin Room, Non Smoking, City View

    4.9/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 5
    • 2 Single Beds
    Show more
  • Superior Twin Room, Non Smoking, River View

    4.6/5 guest room rating

    Room amenities

    • 398 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Single Beds
    Show more
  • Small Double Room, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 237 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Large Single Bed
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  • Small Double Room, Smoking

    Room amenities

    • 237 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Large Single Bed
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  • Standard Twin Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Family Room, Non Smoking

    Room amenities

    • 473 sq ft
    • Mountain view
    • Sleeps 3
    • 3 Single Beds
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  • Run of the House, Smoking or Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Single Bed OR 2 Single Beds
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  • Run of the House, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Single Bed OR 2 Single Beds
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  • Standard Double Room, Non Smoking

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 Queen Bed
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  • Suite Room, Non Smoking

    Room amenities

    • 721 sq ft
    • City view
    • Sleeps 2
    • 2 Large Single Beds
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About this area

Kyoto

Located in Kyoto's Central Kyoto neighbourhood, Kyoto Hotel Okura is in the city centre and near a metro station. Kyoto Imperial Palace and Nijō Castle are notable landmarks, and some of the area's popular attractions include Kyoto Aquarium and Toei Kyoto Studio Park. Travelling with kids? Consider Kyoto Municipal Zoo and Funaoka Thermal Bath. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's convenience for public transport: Shiyakusho-mae Station is just steps away and Sanjo Keihan Station is 8 minutes by foot.

Visit our Kyoto travel guide
Popular Location

What's nearby

  • Pontocho - 5 min walk
  • Nishiki Market - 10 min walk
  • Kawaramachi - 10 min walk
  • Kyoto MINAMIZA Theatre - 14 min walk
  • Yasaka Shrine - 12 min drive

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 82 min drive

Restaurants

  • Irifune — 1 min walk
  • Pittresque — 1 min walk
  • Maison de thé - 2 min walk
  • Shioriya-Ichie - 3 min walk
  • インド料理ナララ - 3 min walk

About this property

Kyoto Hotel Okura

Family-friendly Kyoto hotel in Central Kyoto, walk to Pontocho
Along with 5 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 321 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Guests will also find complimentary wireless Internet access, free wired Internet and TVs.
Kyoto Hotel Okura offers 321 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Electric car charging station
Limited parking spaces
Parking height restrictions apply
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3267 per person
5 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Japanese

Business services

24-hour business centre
1 meeting room

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

Films for purchase
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers (weekdays)
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
This property’s breakfast is currently served as a set menu. Buffet service is suspended.
Guests must be age 20 to stay in a smoking room.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
This property's train station shuttle is not available until further notice.

Renovations and closures

The following facilities are closed until further notice:
  • Dining venue
  • Fitness facilities

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night
  • Pool fee: JPY 3300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: JPY 3267 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Kyoto Hotel Okura
Kyoto Okura
Okura Hotel Kyoto
Kyoto Okura Hotel
Kyoto Hotel Okura Hotel
Kyoto Hotel Okura Kyoto
Kyoto Hotel Okura Hotel Kyoto

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
1,030
4 - Good
374
3 - Okay
72
2 - Mediocre
13
1 - Poor
13
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to shopping mall teramachi and right above major railway station. 10 min taxi to Shinkansen almost all staff speak English will recommend to friends and relatives best place to stay in kyoto

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The brand that is always a guarantee of quality

Sitting at easy walking distance to the main tourism point, with access to all variety of Japanese cuisine and shops. The hotel itself is grand and comfort with good view of the city. The top floor restaurant gives you a very nice view of the famous temples and castles of Kyoto.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is immaculate and impressive. The rooms were spacious for the location. One of the best hotel experiences I've had!

Stayed 4 nights in Jan 2020