The best location! All the hotel staff was very professional and helpful. The hotel shop showcases nice selections of Kyoto souvenir. The room I stayed was spacious and clean. The bathroom was great for Japanese style bathing. The only drawback was the noise level --some kind of mechanic\door closing sounds. Over all, the hotel is one of the bests for real people who love to visit Kyoto repeatedly.
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My daughter and I stayed here for just two nights. Excellent location, just minutes away from the metro, shopping, and surrounded by good restaurants. We had a spacious room on the eighth floor, two double beds. The room was immaculate and had all the travel amenities you needed.
This hotel is about 20 min walk from Kyoto station. There are numerous udon restaurants close by, and few bike rental places. The room was extraordinary big for Japan. Supermarket and subway/bus station close by.
we stayed 3 nights at this Hotel, The location was perfect right across from the train station and bus stop. Restaurants close by.
The room was very small but ok for 3 nights. The room was very clean and quiet.
the only negative was the staff wasn't as friendly as at the other hotels we stayed at in Japan. with the exception of the cleaners who said hello every morning with a smile.
But overall a pleasant stay.
We stopped at Kyoto Garden Hotel on our city hopping tour of Japan and stayed for 5 nights. The Hotel is easy to reach from Kyoto Station and very easy to spot with its front gate and pleasingly well maintained plants.
At first we were not sure if the hotel had wifi but after a quick check with the staff (who understood sufficient English to fulfill our requests) we got the password to log in.
Overall the room was comfortable and very clean. It was hitting 37 degrees C in Kyoto when we visited and the room's a/c system was a little daunting but the cleaner was kind enough to set it for us on our second day. A nice feature in our room was the large shelf over the a/c unit as this was a great space to stash luggage and shopping.
Another nice touch on the hotels Green ethos was it only provides disposable toothbrush kits in the bathroom but you could collect any number of other toiletries (hairbrush, razor etc) from reception - thereby reducing waste because hotels have to throw away anything left behind. On the topic of the bathroom, yes it was very small and will necessitate some 'toilet tetris' if you're over 6 feet tall.
There's a vending machine at reception for cold water and soft drinks and as with many Japanese hotels a mini fridge was provided in the room.
We didn't get to sample the breakfast as we started a little late each day but would definitely consider this hotel again for our next visit to Kyoto as there's still a lot that we didn't see.
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