Title: The Gran Resort Elegante Kyoto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Gran Resort Elegante Kyoto Relax by day and sing your heart out by night - enjoy every moment in this peaceful retreat. ## Photo gallery for The Gran Resort Elegante Kyoto ![Standard Twin Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi - The Gran Resort Elegante Kyoto (Kyoto)](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/a20a5d35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese Style Special Room, Non Smoking | Mountain view - The Gran Resort Elegante Kyoto (Kyoto)](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/ca416f3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Gran Resort Elegante Kyoto (Kyoto)](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/5ace1c35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Special Room, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels - The Gran Resort Elegante Kyoto (Kyoto)](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/7e1da85e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, free WiFi - The Gran Resort Elegante Kyoto (Kyoto)](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/85772c00.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Discover the tranquility of The Gran Resort Elegante Kyoto, nestled near Nijō Castle and Nishiki Market. Unwind with a drink at the bar, indulge in a rejuvenating spa treatment, or savor a meal at the restaurant – all while staying connected with WiFi. ## Reviews 8.2 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Japanese Style Room, Non Smoking (Shared Bathroom) ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/ef3a59fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Non Smoking (Shared Bathroom) 8.8 Excellent 6 reviews ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Satellite channels - Mountain view - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Style Room, Smoking (Shared Bathroom) ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/ef3a59fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Smoking (Shared Bathroom) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Satellite channels - Mountain view - Sleeps 3 - 3 Single Futons ### View all photos for Standard Twin Room, Non Smoking ![Standard Twin Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/a20a5d35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Shower/bath combination Hairdryer Private bathroom - Mountain view - Sleeps 2 - 2 Single Futons ### View all photos for Japanese Western Style Room, Non Smoking ![Japanese Western Style Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/169698d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Non Smoking ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Shower/bath combination Hairdryer Private bathroom - Mountain view - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Japanese Style Special Room, Non Smoking ![Japanese Style Special Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/78acdef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Special Room, Non Smoking ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Shower/bath combination Hairdryer Private bathroom - Mountain view - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Style 2 Bed room, Shared Bathroom, Non Smoking ![Japanese Style 2 Bed room, Shared Bathroom, Non Smoking | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/38a67dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style 2 Bed room, Shared Bathroom, Non Smoking ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Satellite channels - Mountain view - Sleeps 2 - 2 Large Single Beds ### View all photos for Maisonette Room,Shared Bathroom, Non Smoking ![Maisonette Room,Shared Bathroom, Non Smoking | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/43000000/42460000/42453400/42453321/eb58a2b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Room,Shared Bathroom, Non Smoking ### Highlights Air conditioning Heating Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Satellite channels - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 885 reviews £79 additional charges may apply 16 Feb - 17 Feb [](https://www.expedia.co.uk/Kyoto-Hotels-The-Prince-Kyoto-Takaragaike.h9040.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=53cdd11e-6b4f-48ac-ab41-9a5ea078fd27&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-The-Gran-Resort-Elegante-Kyoto.h42453321.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-The-Gran-Resort-Elegante-Kyoto.h42453321.Hotel-Information) ## About the area Located in Kyoto, The Gran Resort Elegante Kyoto is in the historical district. Nijō Castle is a notable landmark, and travellers looking to shop may want to visit Nishiki Market and Shijo Street. Kyoto University and Kinkaku-ji Temple are two other places to visit that come recommended. [Visit our Kyoto travel guide](https://www.expedia.co.uk/Kyoto.dx6131486) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.02507%2C135.75247&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dxRE8aXj1ds_1OnvLLBSLY1_WB4=) 66-3, Higashihashizumecho , Kamigyo-ku, Kyoto, Kyoto, 602-8066 ### What's nearby - ![Inside the Imperial Palace courtyard in Kyoto, Japan](https://images.trvl-media.com/place/501429/39234434-92eb-42c8-86c7-b01abe65a29b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kyoto Imperial Palace 8 min walk \- 0.5 miles - ![同志社大学](https://images.trvl-media.com/place/6078298/9891171d-d0d7-49c5-a2f0-fe24dfe0a4c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Doshisha University 10 min walk \- 0.6 miles - ![Nijo Castle which includes a small town or village, château or palace and a river or creek](https://images.trvl-media.com/place/501431/9609e2f1-65a5-4488-a0d2-ad244df66d3d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nijō Castle 19 min walk \- 1.1 miles - ![Kyoto_NishikiMarket_6258971_08](https://images.trvl-media.com/place/6258971/d4bf094c-024f-4052-bb81-54deb5ac7ecf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nishiki Market 9 min drive \- 2.3 miles - Seimei-Jinja Shrine 5 min walk \- 0.3 miles ### Getting around - Nijo Station 4 min drive - Imadegawa Station 14 min walk - Osaka (ITM-Itami) 58 min drive ### Restaurants - フェリエ 4 min walk - 喫茶 ゾウ 2 min walk - 燔 4 min walk - 自家焙煎珈琲 カフェ デ コラソン 4 min walk - story coffee and espresso 2 min walk ## About this property ### The Gran Resort Elegante Kyoto Hotel near Nijō Castle Located close to Nishiki Market and Kyoto University, The Gran Resort Elegante Kyoto provides a bar, a full-service spa and a restaurant. Treat yourself to spa services, such as reflexology, aromatherapy or a body treatment. Stay connected with free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), self-parking (surcharge) and a banquet hall - Smoke-free property, a lift and bike parking - Massage treatment rooms, a vending machine and karaoke Room features All guest rooms at The Gran Resort Elegante Kyoto feature perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Toilets with electronic bidets, hairdryers and shampoo - 32-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, mini fridges and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/4000000/3870000/3866400/3866317/e80340a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyoto Garden Palace Central Kyoto - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 919 reviews £52 additional charges may apply 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=3866317&PinnedHotelID=3866317&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/47000000/46090000/46086100/46086061/w3000h1752x0y0-513e1bb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kefu Stay & Lounge Central Kyoto - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.4 Exceptional 138 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=46086061&PinnedHotelID=46086061&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83320000/83317000/83316997/0da9f958.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kyoto Nijojo Minami Downtown Kyoto - 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24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=32040128&PinnedHotelID=32040128&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=42453321&PinnedHotelID=42453321&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42453321,3866317,46086061,83316997,19650813) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Parking on site (JPY 1,650 per night) - Limited on-site self parking ### Food and drink - Daily full breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,420 for adults and JPY 2,420 for children - A bar/lounge - A restaurant ### Things to do - Full-service spa - Karaoke ### Family friendly - Mini-fridge ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Housekeeping (daily) - Turndown service ### Business services - Meeting rooms ### Full-service spa - 2 treatment rooms - Aromatherapy - Facials - Reflexology - Spa open select days ### Accessibility - Lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Mini-fridge - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests must be at least 20 years of age to stay in a smoking room. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 2420 for adults and from JPY 2420 for children - Self-parking fee: JPY 1650 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 京都府指令衛環衛第16 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as The Gran Elegante Kyoto Kyoto The Gran Resort Elegante Kyoto Hotel The Gran Resort Elegante Kyoto Kyoto The Gran Resort Elegante Kyoto Hotel Kyoto ## Frequently asked questions ### Is The Gran Resort Elegante Kyoto pet-friendly? ### How much is parking at The Gran Resort Elegante Kyoto? ### What time is check-in at The Gran Resort Elegante Kyoto? ### What time is check-out at The Gran Resort Elegante Kyoto? ### Where is The Gran Resort Elegante Kyoto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Gran Resort Elegante Kyoto Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 44 8 - Good 20 6 - Okay 13 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Joan 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice large room, only amenity missing is laundry but one is 3 minute walk. ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/d03f380e-2be1-46f7-9b8c-863cbb659edf-1763090015524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Crosswalk bridge to main street](https://a.travel-assets.com/ugc/hotel-reviews/ea939153-fd3f-4134-9e2d-9973963826bb-1763089993720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joan Stayed 4 nights in Nov 2025 ### 8/10 Good #### Vinnie 1 Jun 2025 It was a decent place with friendly staff. Close to the National Garden and easy transit. ##### Vinnie Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Mercedes 13 Apr 2025 Liked: Amenities Very friendly staff and occomodating ##### Mercedes Stayed 5 nights in Apr 2025 ### 8/10 Good #### Jiahua 3 Nov 2025 Liked: Cleanliness, staff & service The staff were courteous and the room was nice, but in addition to how limited the breakfast was, when three guests wanted to join us for breakfast, of course expecting to pay, we were told that was not possible. So we weren’t able to take advantage of the breakfast included in the price of the room and had to go somewhere else so we could all eat which was quite disappointing. ##### Jiahua Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nol 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Short walk from the bus stop and a bit longer to the imperial palace. Nice traditional Japanese style rooms ##### Nol Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Akiko 12 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The public bath was great! ##### Akiko Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Kwai 8 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very helpful and friendly, highly recommended. ##### Kwai Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Bruce 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stay at a beautiful royoken room. Staff were the wonderful and helpful. ##### Bruce Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Rigito 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The traditional room was great! Honestly loved it. Gave me that nice Japanese vibe I wanted and bathing in the bath house was a plus cause each time I went it’s like I had the whole place to myself. Really added onto the whole Japanese lifestyle. Great place in my opinion ##### Rigito Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Aleck 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very good experience to stay in a TRADITIONAL Japaneses style hotel. The staff members are also very friendly and kind, ##### Aleck Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Craig 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was unexpected large. The japanese style bath was wonderful! Best of all, the room had a great sunrise hill view! ##### Craig Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Yuichi 20 Mar 2024 Liked: Amenities Hotel staf is kind with much hospitality. Room is big, clean and good access to Gosho, Shiramine and Seimei shrine. ##### Yuichi Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Kristine June 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The customer service was excellent. The team helped us expedite our luggage delivery to Narita. They were very kind, accommodating, and courteous to all their visitors. The cleaning team was also polite and kind. When we went to cycle around the neighbourhood, they were very kind to inform us about tourist spots in the area especially we were on the search for cherry blossoms. 🌸😁 I would definitely recommend this hotel to my friends and family. Thank you for our wonderful stay in your hotel. ##### Kristine June Stayed 4 nights in Mar 2025 ### 8/10 Good #### Mathias Vibe 13 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great view and large room. Room was surprisingly large, with an amazing view of Kyoto and the surrounding mountains. The bathroom was nice and the bath itself was large, which is a huge plus. Only cons were that the toilet and bath were in the same room and there was no electrical output near the bed. ##### Mathias Vibe Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Sara 20 May 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel had really great views and a family mart nearby. The staff members were hit or miss. I truly mean MOST of the interactions went very well and were polite. However there was a member of staff that didn't even want to talk to me and was very rude when I had to ask for directions. (I speak japanese despite not looking like it so making xenophobic comments about me was not great). So it was mostly a nice time and the bathhouse section is beautiful. But that staff members treatment turned me off from ever returning. ##### Sara Stayed 2 nights in Feb 2024 ### 8/10 Good #### Verified traveller 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### A good option to stay in Kyoto…but While my wife and I had a nice stay at the hotel, I have a few useful pieces of information for foreigners travelling to this hotel. 1\. The rooms don’t have a bath or shower. You wash in the hotel’s bath. If you have tattoos you will only be able to wash late at night for cultural reasons. The baths however were lovely. Sitting in a hot tub after walking 25k steps in a day is really nice. I looked forward to my long soak by the end of the 3rd night. 2\. The futons provided are Japanese style, not Western style. I had a good sleep all three nights but in my ignorance I expected a sofa bed. 3\. We booked a smoking allowed room thinking it would be okay because it was cheaper. The highway of the floor and the actual room smelt really strongly of tobacco. Like someone was smoking strong cigars. If the smell bothers you, you will find staying there difficult. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Darren 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Location was quiet and suited my needs, close to transport links and also walking distance to many areas. ##### Darren Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Perry 26 Nov 2023 Liked: Cleanliness Wonderful stay! ##### Perry Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Jae Hor 4 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great experience! ##### Jae Hor Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Nadia 22 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff ! ##### Nadia Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Benny 16 Apr 2025 Disliked: Staff & service, amenities, property conditions & facilities Didn’t like anything about it ; especially our guest services experience. Would not recommend. ##### Benny Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Henry 14 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s nice, a bit older but nice ##### Henry Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Suman 3 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are very old. No AC available. Fans are not working. ##### Suman ### 10/10 Excellent #### Óscar 9 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno es típico japonés jajaja y es una increíble experiencia, además el baño termal es una maravilla, es amplio y por lo menos en el de hombre hay pocos lo que hace la experiencia aún más íntima, de verdad me encantó todo :) ##### Óscar Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Tatsunori 28 Nov 2025 久しぶりにビュッフェでない朝食を頂きました。内容は良かったです。どこも人手不足で不慣れなスタッフが少し気になりましたが… ##### Tatsunori Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Grand Bach Kyoto Select](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Grand-Bach-Kyoto-Select.h8076320.Hotel-Information) > > [Ryokufuso](https://www.expedia.co.uk/Kyoto-Hotels-Ryokufuso.h11899943.Hotel-Information) > > [RESI STAY HEART](https://www.expedia.co.uk/Kyoto-Hotels-RESI-STAY-Cotorune-KYOTO.h34114019.Hotel-Information) > > [Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi](https://www.expedia.co.uk/Kyoto-Hotels-TOKYU-STAY-KYOTO-SHIN-KYOGOKU-DORI.h27557574.Hotel-Information) > > [Marufukuro](https://www.expedia.co.uk/Kyoto-Hotels-Marufukuro.h73763736.Hotel-Information) > > [The Machiya Kazahaya](https://www.expedia.co.uk/Kyoto-Hotels-THE-MACHIYA-KAZAHAYA.h34878806.Hotel-Information) > > [Kyoto Traditional Machiya House](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Traditional-Machiya-House.h17940263.Hotel-Information) > > [Nazuna Kyoto Tsubaki St.](https://www.expedia.co.uk/Kyoto-Hotels-Nazuna-Kyoto-Tsubaki-St.h46053153.Hotel-Information) > > [Hotel Musse Kyoto Shijo Kawaramachi Meitetsu](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-MUSSE-Kyotoshijokawaramachi-Meitetsu.h52041999.Hotel-Information) > > [Dhawa Yura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Yura-Hotel-MGallery.h34865507.Hotel-Information) > > [Hotel Glad One Kyoto Shichijo by M’s](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-GLAD-ONE-KYOTO-SHICHIJO.h19563862.Hotel-Information) > > [THE GATE HOTEL KYOTO TAKASEGAWA by HULIC](https://www.expedia.co.uk/Kyoto-Hotels-THE-GATE-HOTEL-KYOTO-TAKASEGAWA-By-HULIC.h46993133.Hotel-Information) > > [RIHGA Royal Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [APA Hotel Kyoto Gojo Omiya](https://www.expedia.co.uk/Kyoto-Hotels-APA-Hotel-Kyoto-Gojo-Omiya.h104888086.Hotel-Information) > > [The Pocket Hotel Kyoto-karasumagojo](https://www.expedia.co.uk/Kyoto-Hotels-THE-POCKET-HOTEL-KYOTO-KARASUMAGOJO.h51643765.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Shijo](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Shijo.h3806437.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Tokyu Stay Kyoto Sanjo-Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information) > > [Kyoto Hot Spring Hatoya Zuihokaku Hotel](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Hot-Spring-Hatoya-Zuihokaku-Hotel.h7803718.Hotel-Information) > > [KYOTO GRANBELL HOTEL hanareya](https://www.expedia.co.uk/Kyoto-Hotels-Kyoutoguranberuhoteru-Hanareya.h72398371.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Station](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Station.h33777060.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Sanjo PREMIER](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Sanjo-PREMIER.h101206013.Hotel-Information) > > [Yadoya Kikokuso](https://www.expedia.co.uk/Kyoto-Hotels-Yadoya-Kikokuso.h43888011.Hotel-Information) > > [MONday Apart Premium KYOTO Station ](https://www.expedia.co.uk/Kyoto-Hotels-MONdayApartPremium-KyotoShichijoHorikawa.h72965339.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Kawaramachi-Jokyoji.h54176990.Hotel-Information) > > [Kyoto Machiya Zeniyacho](https://www.expedia.co.uk/Kyoto-Hotels-Kiraku-Kyoto-Zeniyacho.h42077450.Hotel-Information) > > [THE GENERAL KYOTO Shijyo Shinmachi](https://www.expedia.co.uk/Kyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information) > > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.co.uk/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel](https://www.expedia.co.uk/Kyoto-Hotels-THE-HOTEL-HIGASHIYAMA-By-KyotoTokyuHotel.h71549946.Hotel-Information) ---