Ace Hotel Kyoto

Photo gallery for Ace Hotel Kyoto

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Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Ace Hotel Kyoto

Ace Hotel Kyoto

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

Explore the area

  • Popular LocationNishiki Market7 min walk
  • Popular LocationKawaramachi12 min walk
  • Popular LocationNijō Castle15 min walk
  • AirportOsaka (ITM-Itami)55 min drive

Choose dates to view prices

About this area

Kyoto

Located in Central Kyoto neighbourhood, Ace Hotel Kyoto is connected to a shopping centre. Kawaramachi and Nishiki Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Biwa and Mount Hiei. Kyoto Aquarium and Toei Kyoto Studio Park are not to be missed.

What's nearby

  • Rokakkudo Temple - 6 min walk
  • Nishiki Market - 7 min walk
  • Shijo Omiya - 12 min walk
  • Kawaramachi - 12 min walk
  • Nijō Castle - 15 min walk

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 10 min walk
  • Osaka (ITM-Itami) - 55 min drive

Restaurants

  • OHSHO - 2 min walk
  • Restaurant Ao - 3 min walk
  • Biotei - 3 min walk
  • Kamal - 3 min walk
  • BEFORE9 - 3 min walk

About this property

Ace Hotel Kyoto

4-star pet-friendly hotel connected to a shopping centre in Central Kyoto
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, free use of bicycles and concierge services. All 213 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, room service and flat-screen TVs. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and a safe. Beds feature down comforters and premium bedding. 43-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3600 for adults and JPY 3600 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Bike parking
  • Designer shops
  • Free bike hire
  • Shopping centre
  • Shopping

Family friendly

  • Baby bath
  • Free cots/infant beds
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Portable shower seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 14300 per pet, per night
Welcoming dogs only
2 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are available for JPY 6215.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: JPY 3600 for adults and JPY 3600 for children (approximately)
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child aged 12 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 123 out of 165 reviews
5 - Excellent 75%
Rating 4 - Good. 28 out of 165 reviews
4 - Good 17%
Rating 3 - Okay. 7 out of 165 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 165 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 165 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Kyoto
Stayed 3 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Aug 2020