Title: Hotel Okura Kyoto Okazaki Bettei Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Okura Kyoto Okazaki Bettei Luxury hotel with fitness centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/1e5ef820.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served, French cuisine](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/554c56af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, French cuisine](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/9f958d37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/e746ca50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/be94c7b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Okura Kyoto Okazaki Bettei sits in central Kyoto, offering a peaceful garden setting and coffee shop. Guests appreciate the attentive staff while taking advantage of concierge assistance, luggage storage, dry cleaning services, and WiFi in common areas. VIP Access 9.4 Exceptional ## Popular amenities - - Gym - Room service - Housekeeping - 24/7 front desk - Laundry £242 additional charges may apply 18 Nov - 19 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=71993618&PinnedHotelID=71993618&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/f59fca39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/b3bf2305.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/b38b2b86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/df3af7ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Non Smoking ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - City view - Sleeps 3 - 3 Large Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/34076ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serenity Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 Large Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/21474785.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 3 Large Single Beds ![Suite Double Room, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/4e3d3987.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double Room, Non Smoking ### Highlights Separate dining area Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 753 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ![Suite Twin Room, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/ef53b449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Twin Room, Non Smoking ### Highlights Separate dining area Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 753 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/1a537da0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bettei Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/72000000/72000000/71993700/71993618/b38b2b86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room, Non Smoking ### Highlights Air conditioning Mini-fridge Free minibar items LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Egyptian cotton bed sheets - 431 sq ft - City view - Sleeps 4 - 2 Single Beds ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/34000000/33780000/33777100/33777060/9eed22f3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitsui Garden Hotel Kyoto Station Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,009 reviews £168 additional charges may apply 16 Nov - 17 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Station.h33777060.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=d35eb310-a5e7-4603-ab3e-ef6a689cf908&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/8000000/7070000/7063800/7063739/c7fcac36.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitsui Garden Hotel Kyoto Shinmachi Bettei Downtown Kyoto - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,016 reviews £150 3 Dec - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £101 additional charges may apply 9 Nov - 10 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=d35eb310-a5e7-4603-ab3e-ef6a689cf908&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/110000000/109150000/109141100/109141040/a1a9a241.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MONday Apart Premium Kyoto Sta. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Hotel-Okura-Kyoto-Okazaki-Bettei.h71993618.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Hotel-Okura-Kyoto-Okazaki-Bettei.h71993618.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.01689%2C135.78812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GAl4yaSJ1BJ4ci6F3cxRofazotY=) 26-6 Okazaki Tenno-cho, Kyoto, Kyoto, 606-8335 #### What's nearby - Heian Shrine - 8 min walk - 0.5 miles - Nanzen-ji Temple - 10 min walk - 0.6 miles - Ginkaku-ji Temple - 17 min walk - 1.0 mile - Kyoto University - 18 min walk - 1.0 mile - Yasaka Shrine - 3 min drive - 1.3 miles #### Getting around - Keage Station - 14 min walk - Jingu-marutamachi Station - 18 min walk - Osaka (ITM-Itami) - 60 min drive #### Restaurants - ‪ドトールキッチン - ‬3 min walk - ‪山元麺蔵 - ‬7 min walk - ‪権太呂岡崎店 - ‬7 min walk - ‪珈琲専門店はなふさEAST店 - ‬2 min walk - ‪.S - ‬8 min walk ## About this property ### Hotel Okura Kyoto Okazaki Bettei Luxury hotel near Heian Shrine Located close to Kyoto Municipal Museum of Art and Nanzen-ji Temple, Hotel Okura Kyoto Okazaki Bettei provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site French cuisine restaurant, ヌーヴェル・エポック, offers lunch and dinner. In addition to a gym, guests can connect to free WiFi in public areas. Other perks include: - Full breakfast (surcharge), concierge services and a 24-hour front desk - A lift, luggage storage and a banquet hall - A front desk safe - Guest reviews speak highly of the helpful staff Room features All 60 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars. More amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets and down duvets - Bathrooms with separate baths/showers and bidets - LCD TVs with digital channels - Wardrobes/cupboards, mini fridges and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/70000000/69680000/69673800/69673755/e79c00ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nohga Hotel Kiyomizu Kyoto Gion - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 1,423 reviews £173 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=69673755&PinnedHotelID=69673755&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/77000000/76500000/76497900/76497805/5129ee06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KYOTO Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 2,378 reviews £115 additional charges may apply 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=76497805&PinnedHotelID=76497805&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/104000000/103950000/103942000/103941934/24a27ec6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kyoto Downtown Kyoto - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 332 reviews £349 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=103941934&PinnedHotelID=103941934&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/102000000/101210000/101206100/101206013/5f09997a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kyoto Sanjo PREMIER Downtown Kyoto - Spa - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 295 reviews £268 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=101206013&PinnedHotelID=101206013&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, Mexican cuisine](https://images.trvl-media.com/lodging/46000000/45900000/45895800/45895767/7d0788d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ace Hotel Kyoto Downtown Kyoto - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,017 reviews £341 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=45895767&PinnedHotelID=45895767&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6700/6621/d7ba778d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okura Kyoto Downtown Kyoto - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,014 reviews £157 additional charges may apply 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6621&PinnedHotelID=6621&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/45000000/44770000/44762100/44762017/9d8a8a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Onyado Nono Kyotoshichijo Natural Hot Springs Shimogyo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 3,657 reviews £136 additional charges may apply 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=44762017&PinnedHotelID=44762017&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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reservations required - Limited on-site parking ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,500 to 10,120 per person - A coffee shop/cafe - A restaurant ### Restaurants on site - ヌーヴェル・エポック - レストラン ### Things to do - Gym ### Family friendly - Mini-fridge ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bidet - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar - Limited room service - Mini-fridge ### More - Air conditioning (climate-controlled) - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 6500 to 10120 per person - Nearby parking fee: JPY 1500 per night (1312 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Okura Kyoto Okazaki Bettei Hotel Okura Kyoto Okazaki Bettei Hotel Hotel Okura Kyoto Okazaki Bettei Kyoto Hotel Okura Kyoto Okazaki Bettei Hotel Kyoto ## Frequently asked questions ### Is Hotel Okura Kyoto Okazaki Bettei pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Okura Kyoto Okazaki Bettei? > As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Kyoto Okazaki Bettei on 18 Nov 2025 start from £242.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Okura-Kyoto-Okazaki-Bettei.h71993618.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Okura Kyoto Okazaki Bettei? > Limited spots are available. ### What time is check-in at Hotel Okura Kyoto Okazaki Bettei? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Okura Kyoto Okazaki Bettei? > Checkout is at 11:00 AM. ### Where is Hotel Okura Kyoto Okazaki Bettei located? > Located in Sakyo Ward, this luxury hotel is within a 15-minute walk of Heian Shrine, Kyoto Municipal Museum of Art and Kyoto International Exhibition Hall. Nanzen-ji Temple and Kyoto University are also within 1 mi (2 km). Keage Station is 14 minutes by foot and Higashiyama Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Okura Kyoto Okazaki Bettei Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 147 8 - Good 25 6 - Okay 5 4 - Poor 1 2 - Terrible 5 ### 10/10 Cleanliness ### 9.8/10 Staff & service ### 9.4/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Jade 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Kyoto The staff were very nice and accommodating. The facility is beautiful, clean and located conveniently near public transit. ##### Jade Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Aten 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very modern building, staff is very nice and friendly, room was extremely clean, breakfast is really good ##### Aten Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Allison 24 Apr 2024 We had an amazing stay. Everything about the experience was 5 star. ##### Allison Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Eric 11 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with great service. The staff really takes good care of you. ##### Eric Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Tatyana 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love Okura Kyoto Wonderful staff. Excellent breakfast. Exquisite beds, bedding, PJs, robes. Adored our stay here. ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/37CDB330E22A5F0F8DD9E9F00C1E039095BA5A261719633477181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/FF1986F3B87483ED6CB0989D333F4A2B6DDE66E91719633477252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast salad](https://a.travel-assets.com/ugc/hotel-reviews/2B14581674F828CDECDF7D422EB6266A0E6FCB831719633576810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatyana Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Alex 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very luxurious and comfortable. Happy hour was a bonus! ##### Alex Stayed 2 nights in Oct 2024 ### 8/10 Good #### Michelle 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a beautiful hotel and the service was impeccable. Only issue I had was there was no business center. However, I made the lobby area work and had an amazing view into the garden. Would definitely come again. ##### Michelle Stayed 2 nights in May 2025 ### 10/10 Excellent #### Richard 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property with beautiful rooms. Staff are beyond courteous and level of service is outstanding. They really make sure you are taken care of. I will stay here next trip to Kyoto. ##### Richard Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Niluk 23 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, with a great sense of hospitality. Very clean rooms and very excellent service. Breakfast was delicious. The staff was very courteous and very kind. Would very much recommend this location to others and I definitely plan on staying here for my future trips in kyoto. ##### Niluk Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### P 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Supreme service and tranquil and serene ##### P Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Thomas 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet and peaceful The Hotel is located away for the city center and in a quieter area, but Uber/Taxi are relatively cheap to get around in Kyoto. The staff is very attentive, and the hotel property is very well maintained. Food is a bit pricy but great tasting and excellent presentation. Would stay again. ##### Thomas Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Jesse 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel was very nice clean and up to date and very beautiful…. The staff was amazing they were immediately there to help for every need …. And the Manger was doing a very exceptional job…. ##### Jesse Stayed 1 night in Feb 2024 ### 8/10 Good #### Carrie 2 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous hotel with lovely staff! Lovely hotel with a gorgeous breakfast and wonderful staff. There isn’t a lot around it though so you’ll need to Uber or cab it everywhere. ##### Carrie Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Eishun 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not noisy ##### Eishun Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### John 22 Oct 2025 Very professional and polite staff ##### John Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### YOSHIFUMI 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 施設もサービスも素敵で、ゆっくりと過ごせました。 ##### YOSHIFUMI Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Alanna 16 Sept 2025 Liked: Cleanliness Disliked: Amenities We were excited to stay at this hotel with our toddler. Unfortunately despite it being advertised on Expedia that cribs were free, we were surprised at check-in with a 2000 Yen ($20 CAD) charge per night for the use of a crib. We eventually got this charge refunded, but not without hassle. The first night my in-laws, staying in the room next door, only had lukewarm water for their shower. On the second night I went to bathe my toddler and only had cool water. When I brought it up the next day with staff (I did not bring it up that night as we were tired, cold, and it was past baby's bed time) a staff member came to our room to show me how to use the shower. Despite me clearly communicating using a translation app that I knew how to access hot water, there just wasn't any hot water, I was basically told that it was user error on my end since there was no hot water. I don't think that their hot water facilities are sufficient for the size of the property. While I can accept a charge for a crib (but not when it is advertised as free), and I can accept a less than ideal shower, I can not accept either of these things given how expensive the hotel was. If I was paying a rate for a basic hotel? Sure. But when a property charges luxury prices, a hot shower is a basic amenity expected. I would not stay at any Hotel Okura again. ##### Alanna Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### ?? 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの方々にとても優しく迎えていただき感動しました。 ##### ?? Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jihua 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 环境优美，布局很有特色 ##### Jihua Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Daniel 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a fabulous hotel to stay at. My family and I loved the experience. Staff met us before the door and used a cart to bring our luggage inside. We were met immediately and offered comfortable seats and asked for our passports. They found our reservation and checked us in. They noticed that one of our children would be celebrating his birthday during our stay and brought him gifts of chopsticks. The service was stellar and continued at this high level throughout our stay and beyond (they shipped items we left to our next stop on our tour). The rooms are comfortable, very clean, and roomy. The mattresses and pillows are very comfortable. We found origami cranes on our bed, which was a lovely touch. Breakfast exceeded our expectations.There was a first course of breads with a bento box. We ordered the American breakfast but it came with very Japanese touches: salad with local greens, a salmon sushi, and several others. The main course was equally wonderful. The hotel property abuts a shrine and they created a garden space that was as nice as the shrine. We were with walking distance to the Philosophers Path. We used the buses to get to the city center. Stops for the various lines were a few steps from the hotel and just around the corner. We also walked there and back on our first evening. The hotel staff were gracious and efficient in getting us a taxi reservation to the main train station and communicated our destination to our driver. ![](https://a.travel-assets.com/ugc/hotel-reviews/e30e4058-6a47-4936-92d1-7d4dda95f622-1755498745079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The hotel garden](https://a.travel-assets.com/ugc/hotel-reviews/b8a50653-4db0-4d14-be74-30fb6026e423-1755498703692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tokiko 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities レストランのメニューがもう少しいろいろあるとうれしい ##### Tokiko Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ??? 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 気持ちよく宿泊する事が出来ました。 明日の朝食が楽しみです ##### ??? Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Hiroshi 27 Jun 2025 初めでしたがゆっくり過ごせました。 ##### Hiroshi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### MAKI 8 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 京都スティ とても、素晴らしかったです。 是非、又機会がありましたら宿泊をしたいと 思っております。 ##### MAKI Stayed 1 night in May 2025 ### 8/10 Good #### Roberta 8 May 2025 Liked: Amenities, property conditions & facilities Beautiful new property. In an isolated area with not much nearby. Far from downtown. 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