Title: Suiran, A Luxury Collection Hotel, Kyoto Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suiran, A Luxury Collection Hotel, Kyoto Boardwalk/promenade hotel with full-service spa and 24-hour fitness centre ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/c793b908.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/f3fed32f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/71b2ff75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/2165d96b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/ca822547.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Suiran, A Luxury Collection Hotel, is next to Arashiyama Bamboo Grove in Kyoto. Guests can enjoy body treatments, international dishes at KyoSuiran, peaceful garden moments, and traditional Japanese relaxation in the hotel's mineral hot spring. 9.0 Wonderful ## Popular amenities - Parking available - Breakfast available - Housekeeping - Spa - 24/7 front desk - Room service £568 additional charges may apply 26 Sept - 27 Sept ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=10345050&PinnedHotelID=10345050&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU) | Living room | 42-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/50602666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 678 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Room, Multiple Beds, Non Smoking (Kyotsukikoto) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/39bcdb18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds, Non Smoking (Kyotsukikoto) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 700 sq ft - Sleeps 6 - 6 Single Beds ![Suite, 1 Bedroom, Non Smoking, Garden View | Living room | 42-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/f1e24612.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking, Garden View ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 861 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![Executive Suite, 1 Bedroom, Non Smoking (TOGETSU) | Living room | 42-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/1eb5c244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking (TOGETSU) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 646 sq ft - 1 bedroom - River view - Sleeps 3 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/6171ecac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Balcony (View) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 409 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Room, 2 Single Beds, Non Smoking, Balcony (View) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/cd9c3107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking, Balcony (View) ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 409 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/4a32594f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view) 10.0 Exceptional 1 review ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 635 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/54df8a61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking, Garden View (YUZUNOHA) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 409 sq ft - Sleeps 2 - 2 Single Beds ![Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/b9e23d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom, Non Smoking, Balcony ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 1076 sq ft - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/550cd898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 409 sq ft - Sleeps 2 - 1 King Bed ![Room, 2 Single Beds, Non Smoking (View) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345050/2bcfe0e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking (View) ### Highlights Furnished lanai Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Separate bath and shower - 431 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/38000000/37240000/37235000/37234951/ea931fde.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Good Nature Hotel Kyoto Shimogyo Ward - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Suiran.h10345050.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Suiran.h10345050.Hotel-Information) ## About the area Located in Arashiyama, a neighbourhood in Kyoto, Suiran, A Luxury Collection Hotel, Kyoto is near a train station and on the riverwalk. The area's natural beauty can be seen at Arashiyama Bamboo Grove and popular attractions include Arashiyama Monkey Park Iwatayama and Toei Kyoto Studio Park. Tenryu-ji Temple and Togetsukyo Bridge are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like mountain climbing. [Visit our Kyoto travel guide](https://www.expedia.co.uk/Kyoto.dx6131486) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.01347%2C135.67337&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rxN1AU5Zv6ju3qnQEp0T5GtPxPg=) Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385 ### What's nearby - Arashiyama Onsen - 1 min walk - 0.0 miles - Bamboo Forest Street - 6 min walk - 0.4 miles - Togetsukyo Bridge - 7 min walk - 0.4 miles - Arashiyama Bamboo Grove - 7 min walk - 0.4 miles - Arashiyama Monkey Park Iwatayama - 14 min walk - 0.8 miles ### Getting around - Arashiyama Station - 7 min walk - Torokko Arashiyama Station - 10 min walk - Osaka (KIX-Kansai Intl.) - 104 min drive ### Restaurants - ‪Aspen Coffee - ‬7 min walk - ‪みっふぃー桜きっちん - ‬6 min walk - ‪% Arabica - ‬4 min walk - ‪あらし山 新渡月 - ‬6 min walk - ‪まめものとたい焼き - ‬7 min walk ## About this property ### Suiran, A Luxury Collection Hotel, Kyoto Luxury hotel near Togetsukyo Bridge Located close to Tenryu-ji Temple and Arashiyama Monkey Park Iwatayama, Suiran, A Luxury Collection Hotel, Kyoto provides an outdoor mineral hot spring (onsen), a coffee shop/cafe and a Japanese garden. For some rest and relaxation, visit the 2 hot springs or outdoor private bath, and indulge in a body wrap, a massage or a facial. The on-site international cuisine restaurant, KyoSuiran, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), free train station pick-up and hot springs on-site - Self-parking (surcharge), a front desk safe and a ballroom - A 24-hour front desk, a gift shop and a nature reserve Room features All guest rooms at Suiran, A Luxury Collection Hotel, Kyoto include thoughtful touches, such as furnished lanais and air conditioning, as well as amenities, such as late-night room service and free WiFi. More conveniences in all rooms include: - Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with deep-soaking baths and toilets with electronic bidets - 42-inch flat-screen TVs with satellite channels - Recycling, fridges and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour train station pick-up shuttle - Train station shuttle on request - Parking on site (JPY 2,200 per night) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 7 AM to 10 AM for a fee: JPY 6,500 per person - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Cafe Hassui - KyoSuiran ### Things to do - 2 hot springs - 24-hour gym - Full-service spa ### Family friendly - In-room cot - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Outdoors - Garden - In a nature reserve - In the mountains - On a river - On the boardwalk/promenade ### Full-service spa - 2 hot springs - 2 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Facials - Hot springs open from 6:00 AM - 11:00 PM - Hot springs water temperature - 42 ºC - In-room massages - Private outdoor bath (no minerals) in communal space - Public outdoor mineral hot springs (onsen) - Shared men and women areas - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Raised toilet seat - Transfer shower - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 3 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer (on request) - Partially-open bathroom - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Late-night room service - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Energy-saving switches in guestrooms - Free daily newspapers - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 8855.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 6500 per person - Self-parking fee: JPY 2200 per night - Rollaway bed fee: JPY 8855.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 6:00 AM to 11:00 PM Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Suiran Luxury Collection Hotel Kyoto Suiran Luxury Collection Hotel Suiran Luxury Collection Kyoto Suiran Luxury Collection Suiran, A Luxury Collection Hotel, Kyoto Hotel Suiran, A Luxury Collection Hotel, Kyoto Kyoto Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto ## Frequently asked questions ### Is Suiran, A Luxury Collection Hotel, Kyoto pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Suiran, A Luxury Collection Hotel, Kyoto? > As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Suiran, A Luxury Collection Hotel, Kyoto on 26 Sept 2025 start from £567.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kyoto-Hotels-Suiran.h10345050.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Suiran, A Luxury Collection Hotel, Kyoto? > Self-parking is available for JPY 2200 per night. ### What time is check-in at Suiran, A Luxury Collection Hotel, Kyoto? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Suiran, A Luxury Collection Hotel, Kyoto? > Checkout is at noon. ### Where is Suiran, A Luxury Collection Hotel, Kyoto located? > Located in Arashiyama, this luxury hotel is within a 10-minute walk of Togetsukyo Bridge, Tenryu-ji Temple and Arashiyama Bamboo Grove. Arashiyama Monkey Park Iwatayama and Jojakkoji Temple are also within 15 minutes. Torokko Arashiyama Station is 10 minutes by foot and Saga-Arashiyama Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suiran, A Luxury Collection Hotel, Kyoto Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 108 8 - Good 28 6 - Okay 12 4 - Poor 6 2 - Terrible 3 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Jennifer 12 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely property and fantastic service ##### Jennifer Stayed 1 night in May 2025 ### 10/10 Excellent #### Angel 3 Jun 2024 Liked: Amenities Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation. ##### Angel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kelly 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was truly the highlight of our trip! My husband and I visited for our honeymoon and the staff went out of their way to upgrade us to the nicest suite in the hotel. This gesture was something we will never forget and made our trip beyond memorable. Special shout out to Nana, Aina, Mai and Yoshi for going the extra mile and making our experience that much more special and memorable. We will never forget this staff and the things they did to make us feel so special. ##### Kelly Stayed 1 night in Apr 2025 ### 8/10 Good #### Renate 30 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities Nice area, nice property. Food was terrible, service was ok but not the best. ##### Renate Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Chi Wei 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast. ##### Chi Wei Stayed 1 night in Sep 2024 ### 8/10 Good #### Myong 15 May 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Hot spring tub makes this a great hotel The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place. ##### Myong Stayed 4 nights in May 2024 ### 10/10 Excellent #### Aaron 27 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute. ##### Aaron ### 8/10 Good #### Sarah 5 Jun 2024 Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though. ##### Sarah Stayed 2 nights in May 2024 ### 2/10 Terrible #### Jiri 2 Sept 2023 Disliked: Staff & service, amenities, property conditions & facilities Not a 5\* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5\* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help. ##### Jiri Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### MIYU 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### MIYU Stayed 1 night in Jul 2025 ### 10/10 Excellent #### sung wook 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sung wook Stayed 2 nights in May 2025 ### 10/10 Excellent #### YUSUKE 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YUSUKE Stayed 1 night in May 2025 ### 10/10 Excellent #### Steven 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This may be the best hotel I've ever stayed at. The staff were amazing, the grounds were incredible! The private onsen was the highlight of my trip! ##### Steven Stayed 1 night in Feb 2025 ### 10/10 Excellent #### hang 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服务问题反馈回复及时，环境优美安静舒适 ![](https://a.travel-assets.com/ugc/hotel-reviews/6731A07627BEEC547F0A6C546E7557B6E91E6A491739146110948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7DD68CFAEDD7B045E2D22E61F49F3024A5C3CF1C1739146112459.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hang Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### YONGLING 14 Oct 2024 Liked: Cleanliness, property conditions & facilities ##### YONGLING Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Zhirong 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Zhirong Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### MEGUMI 17 Jun 2024 ##### MEGUMI Stayed 1 night in Jun 2024 ### 6/10 Okay #### Jesse 8 Feb 2024 Liked: Cleanliness, staff & service Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring! ##### Jesse Stayed 2 nights in Feb 2024 ### 8/10 Good #### Kaoru 30 Dec 2023 ##### Kaoru ### 8/10 Good #### Sun Young 11 Nov 2023 Liked: Cleanliness, property conditions & facilities 조용하고 일본정취를 느낄 수있어서 좋았으나 호텔 위상에 비해 직원 응대 및 서비스가 많이 부족하다고 느껴 최상급 호텔로서는 느껴지지 않았습니자. ##### Sun Young Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Kaoru 2 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルは高いだけにサービスは良好でした。宿泊客のほとんどは外国人です。 徒歩圏内に観光スポットがあり楽しめます。 ##### Kaoru Stayed 1 night in Nov 2023 ### 2/10 Terrible #### MIN HYUNG 11 Jul 2023 ##### MIN HYUNG Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Alena 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Alena Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Hiro 5 Apr 2023 ##### Hiro Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Lina 31 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lina Stayed 1 night in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Kanra Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Kanra-Kyoto.h4290390.Hotel-Information) > > [Hotel The Celestine Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > > [Tokyu Stay Kyoto Sanjo-Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information) > > [NISHIYAMA RYOKAN - Established in 1953](https://www.expedia.co.uk/Kyoto-Hotels-NISHIYAMA-RYOKAN.h3886831.Hotel-Information) > > [The Royal Park Hotel Kyoto Sanjo](https://www.expedia.co.uk/Kyoto-Hotels-The-Royal-Park-Hotel-Kyoto-Sanjo.h4538458.Hotel-Information) > > [THE GATE HOTEL KYOTO TAKASEGAWA by HULIC](https://www.expedia.co.uk/Kyoto-Hotels-THE-GATE-HOTEL-KYOTO-TAKASEGAWA-By-HULIC.h46993133.Hotel-Information) > > [Hearton Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hearton-Hotel-Kyoto.h1452244.Hotel-Information) > > [The Westin Miyako Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-The-Westin-Miyako-Kyoto.h878301.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Good Nature Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Good-Nature-Hotel-Kyoto.h37234951.Hotel-Information) > > [The Royal Park Hotel Iconic Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-The-Royal-Park-Hotel-Iconic-Kyoto.h67663093.Hotel-Information) > > [Hyatt Place Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hyatt-Place-Kyoto.h74059283.Hotel-Information) > > [JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI](https://www.expedia.co.uk/Kyoto-Hotels-Via-Inn-Kyoto-Station-Hachijoguchi.h33382855.Hotel-Information) > > [Noku Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Noku-Kyoto.h12714915.Hotel-Information) > > [RIHGA Royal Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [Cross Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-CROSS-HOTEL-KYOTO.h27026975.Hotel-Information) > > [Kyoto Granbell Hotel](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Granbell-Hotel.h18414583.Hotel-Information) > > [Hotel Emion Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Emion-Kyoto.h45911447.Hotel-Information) > > [Asai Kyoto Shijo Hotel](https://www.expedia.co.uk/Kyoto-Hotels-Asai-Kyoto-Shijo-Hotel.h93073540.Hotel-Information) > > [Nohga Hotel Kiyomizu Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-NOHGA-HOTEL-KIYOMIZU-KYOTO.h69673755.Hotel-Information) > > [The Hotel Seiryu Kyoto Kiyomizu](https://www.expedia.co.uk/Kyoto-Hotels-The-Hotel-Seiryu-Kyoto-Kiyomizu.h44931128.Hotel-Information) > > [Hotel Granvia Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Granvia-Kyoto.h444770.Hotel-Information) > > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.co.uk/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [Ace Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Ace-Hotel-Kyoto.h45895767.Hotel-Information) > > [Kyo-machiya Stay WAKA Fushimiinari-tei](https://www.expedia.co.uk/Kyoto-Hotels-Kyo-Machiya-Stay-WAKA-Fushimiinari-Tei.h12622986.Hotel-Information) > > [Nazuna Kyoto Gosho](https://www.expedia.co.uk/Kyoto-Hotels-Nazuna-Kyoto-Gosho.h27637350.Hotel-Information) > > [Hotel Okura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Hotel-Okura.h6621.Hotel-Information) > > [Hotel Resol Kyoto Kawaramachi Sanjo](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Resol-Kyoto-Kawaramachi-Sanjo.h21926337.Hotel-Information) > > [Mercure Kyoto Station](https://www.expedia.co.uk/Kyoto-Hotels-Mercure-Kyoto-Station.h46949381.Hotel-Information) > > [Rihga Gran Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-GRAN-KYOTO.h38953457.Hotel-Information)