Myra is the hotel manager. She received us with great warmth. The food in the restaurant was simply delicious. Breakfast served by the pool was amazing. Hotel staff was really friendly and helpful. I usually don't go back to the same place twice. But, I would to experience the relaxing experience at this hotel. Highly recommended !
We needed a short mummies-retreat with all the facilities and a spa and we got this and more - the people of Morocco are the most welcoming I have found, and they cannot do enough for you at this hotel. The food was wonderful and varied everyday and I looked forward to meal times and our afternoon snacks - bar was abundantly facilitating and there was a lovely evening programme for all who was interested - I myself preferred a drink with company but it definitely catered for the family and is somewhere I would consider in peak season with my daughter in tow. Cannot fault it at all.
"Well laid out hotel, large pool, good amenities."
This is the second time i have stayed at this hotel because of the low rise buildings,pleasant gardens. large pool, friendly staff and near to town and airport.
There are 3 restaurants the main one catering mainly for the all inclusive guests and this time there was not quite the same service or food choice as on the previous visit. Although after speaking to the Restaurant Manager the problem was sorted quickly and all the staff were even more attentive throughout the stay.
The Moroccan and Italian restaurants are waiter service and the food is very good.
The staff throughout the hotel are very friendly and obliging from all levels from the gardeners who keep the grounds looking amazing, the bar staff who remember your order from the very first night and waiters at every meal who make sure you are always looked after without waiting.
The journey from the hotel to town is only 10 minutes and taxis are always available and very reasonable. There is good shopping and plenty of historical sites which the locals are proud to show you.
The weather has been excellent on both visits and the pool area is quite big but you never feel as though you are too close to the next sunbather, beds and towels are plentiful.
I have already booked my next trip to this hotel in September and am looking forward to meeting up with the friendly staff again.
No TV connection! Toilet flash was not work first one day and they refused to change my room!! I had big argument, later on they changed with smaller room.
Most of the staff are very helpful. Hotel are very traditional building , outside pool was very dirty!! Spa was out of order!!
First two nights there was no light outside the building! !
Overall hotel view are very nice like a castle!! But more maintaining will require.
In the southeast section of Marrakech, the Agdal region is a new tourism zone. The area's Agdal Gardens are set within the grounds of the Royal Palace. The gardens are open to the public twice a week, when the King of Morocco is not staying at the palace.
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