Compare and book 4 Star hotels in Walford, Ross-on-Wye

"The staff was excellent and very helpful. The room was clean and comfortable, and the food was really good. "

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Beautiful house with an amazing team and service "

"Parked outside front of Hotel.Average breakfast,plates cold. Coffee station poor."

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Lovely staff, breakfast and facilities "

"We booked a room with a patio, knowing the weather was going to be good, so it was lovely to be able to sit outside and look at the beautiful scenery. It was midweek during the Easter school break but the spa facilities were quiet which was nice and we swam and sunbathed 2 days in a row. Restaurant was good including breakfast and dinner. Staff all lovely. "