Puerto Vallarta Hotel Guide. Hard Rock Hotels in Puerto Vallarta, Jalisco

We had reservations at the Paraside Village Resort in Nuevo Vallarta and were extremely displeased upon checkin. So, we walked down the beach and checked out the Hard Rock. The difference was amazing. We checked in and were amazed by the difference. The staff goes out of their way to please you and your family in any way that they can. The hotel is spotless. My children were amazed at the fact that gardners are picking up leaves of the ground and constantly cleaning everything. Beautiful facilities, amazing food, great entertainment but the staff was really what made all the difference in the world. They have it all. They helped us plan a swim with dolphin trip, surfing lessons, deep sea fishing etc. My son had a birthday while we were there and they sang him happy birthday at the pool, gave him gifts, decorated the room with balloons, and gave him a cake at diner. All the hotel staff wished him happy birthday and made him feel very special.