Everything was wonderful, my Wife and I were celebrating our honeymoon and from entering to exiting we received nothing but the best service. The staff probably made the entire visit... Leo, Raul, Oscar, Jorge, Alonszo, Felix, Ader, you name the person and they were great.
The room was also overlooking the ocean (all rooms have an ocean view). Perfectly kept, a bottle of champagne and chocolate strawberries the first night, and no complaints.
Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More
Fantastic family friendly resort in Punta Mita. Every single member of the staff is perfectly trained to anticipate needs and desires, front-desk, pools, beach, cleaning crew, valet parking. The rooms are very good, do not expect flashy, we are talking discrete luxury. We stayed at an ocean front with a magnificent view. The food is simple and excellent. The activities are unique and surprising - for example: local fishermen bring the catch of the day, the chef expertly describes he fish and how it could be cooked and you pick your own fish to eat. We had a superb parrot fish ceviche for lunch! The beach activities are great and mostly included in the rate: boogy boards, kayaks, snorkel gear, and even fishing gear. There are two beaches available: one has bigger waves than the other. The infinity swimming pool is amazing, and what can top cold towels, evian spray, and ice-cream by very nice pool attendants. The "slow river" pool is a relaxing option. In sum: expensive but worth every cent.
We haven't stayed at a resort before and Villa del Palmar Flamingos was an excellent choice for a first resort experience. Beautiful location on the beach and well designed facility. Everything is within a couple minutes walking distance. Everywhere we went the staff was friendly and asked how we were doing. There were plenty of activities to choose from and would keep you busy all day if you wanted.
We loved everything about this hotel. The location, the room, the staff, and the great food in the restaurants. Breakfast every morning by the ocean, wonderful pool and beach, and being spoiled by the staff. We will definitely be back!
This was our first extended trip without the kids. The staff was fantastic and we had a great time. Great location right on the beach. The food at Lucca was surprisingly good -- Frida and Piaff were okay but nothing to get excited about. We definitely will return, and looking forward to visiting the sister property located in Riviera Maya!
We were here 10 days in October for our honeymoon....the resort was beautiful and the restaurants were fantastic! We had a couple of dinners off of the resort and I have to say, the food was better on the resort, especially the French restaurant, 'Bordeaux'. The room we stayed in was gorgeous as well although because of the high humidity, it did stay pretty damp, which could be uncomfortable at times. Our favourite part of the resort was the staff. We couldn't get over how friendly, kind, and truly caring they were. Best staff I've ever experienced!!!! We would recommend this resort hands down...Hope you enjoy it as much as we did!
Casa Velas is the perfect setting for relaxation and comfort. My husband and I recently returned from our honeymoon, and had the best experience! Right away you'll notice the attentiveness of the staff and how quickly things get done- definitely a perk of being at a small resort. We also loved the fact that, even though it was all-inclusive, we had the opportunity to be at three different locations- the resort, the beach club, or the sister hotel, Velas Vallarta. It gives you a chance to get out a bit! The food was great at Casa Velas. We ordered room service almost every single day for breakfast and it was always delicious and on time. We also dined at Emiliano's, the resort's restaurant, as well as the swim up pool bar, and the Ocean Club. All in all, excellent dining options. However, we also decided to make use of our time in Puerto Vallarta and went into the city for dinner. The hotel was able to make a reservation for us and secure a cab. The staff was always on top of things! There was also a representative at Casa Velas that was able to book outside adventures through Vallarta Adventures that made our trip even more memorable.
Overall, we had a wonderful getaway and will hopefully look forward to returning within the next year! Thanks, Casa Velas!
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