Search Hotels Near Makuyama Park, Yugawara

"The property was a hidden gem. The staff, the service, the facilities, the food were excellent. We were upgraded as we realised on arrival that it would be difficult for us to sleep on futons. They were very accommodating to our needs. A little bit far from Hakone but worth the distance. Can’t recommend enough"

"Fairly quiet end Mid April. Couldn’t figure out where the light switch for one of the lights and staff isn’t always around even during the day so it’s a bit tricky to get help. Almost everything is self served which is great but if you need help then it gets a bit tedious. Facilities are great and the location is also very convenient. Quiet, clean, and spacious. I was on the fourth floor and there was no escalator. Fortunately I travelled pretty light. If you are disabled or has lots of luggage might need to ask for a lower floor."

"Amazing!!! The service was awesome and the hotel and room felt very luxurious. Even the clothes they gave us to wear were very comfortable! The meals were plentiful but perhaps a bit too fancy/unique for us, and we are not picky eaters. The public bath house for women is also quite small (not sure about men’s), so we just used our private hot spring in our room instead which was perfect for 2 people to sit in at one time. "

"The hotel is up a steep sloping street and in a quiet area. It has a traditional feel and the cafe is really nice and the hot springs, however there is no view, unless you pay for the private baths upstairs. The whole place could use a bit of a facelift, but more of an issue was the lack of service and the quality of the food, particularly dinner. We arrived too late for the 6:30 seating and was given the 7:00 p.m. seating. Clearly the appetizer box had been sitting out for a long time and the kobo croquet was dry and tasteless, the apple, kabocha and daikon (?!) tart was one of the worst combos of flavors I have ever had and the chicken was dry. The breakfast was better, but the chicken left over from dinner was served as some new dish and was worse than the night before. We were not offered coffee or tea with breakfast and when we asked for salt, pepper and milk were told that they didn't 'have' them, which of course they do. We went to the cafe after breakfast to get another cup of coffee and the machine was out of beans. One of my friend's I was traveling with lost her phone and we asked the front desk to check the restaurant and cafe and were told that no one had found it. My friend went down in the morning and checked under the seat where we were sitting and, there it was. Just for a bit of perspective, I have lived in Japan for 30 years and chose this hotel because I wanted to stay within my friend's budget, and feel it was still too much for the experience."

"This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to Expedia messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min"