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Overview of The Prince Hakone Lake Ashinoko

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Featured image
Outdoor spa bath
Indoor spa bath
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationLake Ashi1 min walk
    Popular LocationHakone Komagatake Ropeway3 min walk
    Popular LocationHakone-en Aquarium1 min drive

Choose dates to view prices

  • Double Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room, Smoking
  • Twin Room, Non Smoking, Lake View

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More detailsTwin Room, Non Smoking, Lake View
  • Double Room, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room, Non Smoking
  • Twin Room, Non Smoking, Garden View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsTwin Room, Non Smoking, Garden View
  • Twin Room, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More detailsTwin Room, Non Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Annex Building

    4.9/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsSuperior Twin Room, Non Smoking, Annex Building
  • Twin Room, Smoking, Lake View

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • Lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsTwin Room, Smoking, Lake View
  • Twin Room, Smoking, Mountain View

    3.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsTwin Room, Smoking, Mountain View
  • Twin Room, Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsTwin Room, Smoking, Garden View

About this area

Hakone

Located in Hakone, The Prince Hakone Lake Ashinoko is on a lake. Hakone Ropeway and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Mishima Sky Walk and Museum of the Little Prince. Fuji Safari Park and Hakone-en Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Hakone travel guide
Popular Location

What's nearby

  • Lake Ashi - 1 min walk
  • Hakone Komagatake Ropeway - 3 min walk
  • Hakone-en Aquarium - 1 min drive
  • Hakuryu Shrine - 7 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive

Restaurants

  • La Terrazza - 4 min drive
  • Bakery & Table - 4 min drive
  • Shinsho Soba - 5 min drive
  • Amazake Chaya Tea House - 6 min drive
  • Hakone Suishoen - 10 min drive

About this property

The Prince Hakone Lake Ashinoko

4-star Lakefront hotel, walk to Lake Ashi
3 restaurants, a coffee shop/café and a spa tub are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a steam room, massage/treatment rooms and concierge services. All 134 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and coffee makers. Minibars, room service (during limited hours) and in-room massages are among the other amenities available to guests.
The Prince Hakone Lake Ashinoko offers 134 forms of accommodation with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels and pay-per-view films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3080-3850 for adults and JPY 1100-3080 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Hot springs
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:30 AM; 2 PM; and 4:10 PM. Return departures to Odawara station are 10:30 AM; 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3080 and JPY 3850 for adults, and JPY 1100 and JPY 3080 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Can I cancel my reservation for free at The Prince Hakone Lake Ashinoko and receive a full refund?
Yes, The Prince Hakone Lake Ashinoko offers free cancellation on select room rates, because flexibility matters! Please refer to The Prince Hakone Lake Ashinoko cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Prince Hakone Lake Ashinoko?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on 25 Dec 2020 start from £262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Prince Hakone Lake Ashinoko pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Prince Hakone Lake Ashinoko?
Self-parking is free at this property.
What time is check-in at The Prince Hakone Lake Ashinoko?
Check-in is from 3:00 PM - 7:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at The Prince Hakone Lake Ashinoko?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is The Prince Hakone Lake Ashinoko located?
Situated on a lake, this hotel is within 1 mi (2 km) of Hakone Komagatake Ropeway and Lake Ashi. Hakone Shrine is 1.5 mi (2.4 km) away.
4.2
Very good
5 - Excellent
207
4 - Good
188
3 - Okay
50
2 - Poor
20
1 - Terrible
12

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
NO TATTOOS, ok I had to lead with that. This hotel has a traditional Japanese Onsen (hot spring spa). Participants enter nude, and must NOT have any tattoos. This is not advertised well, and we didn't know about it until we arrived. Well; my other half has a tat on his back and was so heartbroken that he was not allowed in the Onsen (the singular reason we stayed at this hotel). So anyway, just know this. There are other Onsen hotels that allow tattoos, so do your due diligence before you sign up. Now, that the tattoo thing is out of the way. We really enjoyed the area and many of the other amenities of the hotel. The staff were all amazing!
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to Hakone's signature Lake Ashinoko. A bit far from hakone-yumoto town but worth the stay. Love the trees, views, onsen, peace and quietness! But don't miss the last shuttle bus (7.30pm) at motohakone, or else you have to walk back to hotel in 30 to 35 mins, following a pitch black road/path along the lake!
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service
Dated interiors / time to upgrade and refresh the hotel looks specially Anex building.
Stayed 1 night in Dec 2019

5/5 Excellent

Unexpected Typhoon in Hakone
How I wish we could have enjoyed every minute at this marvelous resort! We had waited over 6 months to arrive at this forested fantasyland on the banks of Lake Ashi. Every aspect of The Prince Hakone at Lake Ashinoko was wonderful, and while riding out the worst typhoon to hit the main island of Japan, Honshu, we did enjoy one evening in the gorgeous onsen. The restaurants onsite delivered delicious food all the way up until the time the lake overflowed and flooded the premises. I would recommend any of the restaurants for breakfast or dinner! The staff at The Prince was outstanding, and stayed with us every step of the way. The promptly moved us in a timely manner to a new hotel after the beautiful facilty was flooded, and they provided us with a complimentary breakfast the next morning at the Hotel de Yama. I hope one day to return to this vacation wonderland of Hakone and see it at its best!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We came with 3 peoples but only
Stayed 1 night in Nov 2019

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